Blasius Pre-Owned Auto

Blasius Pre-Owned Auto responded

We apologize for any inconvenience you encountered. We do sell and have sold many vehicles to Massachusetts residents. In this case, the vehicle that you were interested in was a "Bargain Corner" vehicle. These vehicles are wholesale and are sold "As Is" but cannot be sold to Massachusetts residents. This is clearly stated on our website and your salesperson should have explained that to you. Again, we apologize for any inconvenience and if you have any other questions, we encourage you to call us and we can further explain the situation.

Blasius Pre-Owned Auto responded

All of us here at Blasius Pre-Owned are thrilled to hear that your experience was fast, simple, and stress free. We are grateful for your business and for you taking the time to share your experience. Please do not hesitate to reach out to us if you have any questions about the Pilot. Best of luck and Safe Driving!

Blasius Pre-Owned Auto responded

Thank you for traveling to Blasius Pre-Owned for your first vehicle purchase. We thank you for your business and appreciate your review. A first class customer experience is something that our team takes tremendous pride in delivering to our customers. Glad to hear that we hit the mark here. Best of luck with your new vehicle and we certainly look forward to working with you again in the future. Cheers!

Blasius Pre-Owned Auto responded

This following is in response to the review submitted from Huggies422. This individual purchased a 2016 Subaru Legacy form from Blasius Pre-Owned on December 5, 2021. Unfortunately, the buyer has encountered a few mechanical issues with the vehicle. We understand her frustration and we have offered to her to bring the vehicle back to our Service Department and we would perform a complete diagnosis on the vehicle. She did bring the vehicle to a local Subaru Dealership and they replaced the battery. We did reimbursed her for the repair. We also gave her the option of trading the vehicle back for another Subaru or a similar vehicle. The customer did not want to pursue either option. To this point, we are confident that we have communicated effectively with the customer and offered her a few choices to better help resolve these issues. We are more than willing to fix the issues if she were to bring the vehicle to our Service Department. We hope that this clarifies the situation and we will continue to work with our customer until she is satisfied with her service.

Huggies422 responded

That’s a lie I have several emails ignored as well as well as phone calls. I have sent several emails with the messages from Subaru about the engine leak and the broken sensor that was broken while your dealership was replacing the breaks. That’s why I was stuck there for over 8 hours because they were trying to keep the lights off from the broken sensor!!! Try returning an email or phone call!!!!! I’ve already paid how much for constantly going to the Subaru dealership and most of the issues are not covered under warranty!!! I have 2 babies under 2 and that was the purpose of buying a newer car!! And to find out from Subaru that my car is only worth $9k and I paid $18k

Blasius Pre-Owned Auto responded

All of us here at Blasius Pre-Owned thank you for your business and wish you the best of luck with your vehicle. We appreciate your recommendation and look forward to working with you in the future. Cheers!