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Blasius Pre-Owned Auto

Waterbury, CT

Overview
Reviews
Vehicles
4.2
20 Reviews
Call Dealership (203) 437-8805

480 Watertown Ave

Waterbury, CT

06708

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Showing 20 reviews

September 25, 2024

Great service! A big shout out to Bobby and the entire team for making the experience of buying my son’s first car a great one. We appreciate all of you.! More

by Sheila
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bobby, Jim and Kyle
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July 29, 2024

2nd buy at a Blaius dealership in the last year the first at the Cadillac dealership , which led me to look into this dealership because the 1st one went so well …this one at the pre-owned dealership on Wa More

by inzfrank1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barb Kinne , Kyle Dubay , Domenic Mascolo
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May 30, 2024

Beware of Shady Business Practices I recently had a very disappointing experience with Blasius of Middletown, and I feel compelled to warn others about their shady business practices. We agreed on a pric More

by john
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Barb
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May 31, 2024 -

Blasius Pre-Owned Auto responded

The two items in question, John, are optional products that are offered to the customer during the course of the sales process. These products are not requisite to the ultimate sale of the vehicle and our sales process dictates that they should be presented in that manner by the salesperson. If that process was not properly followed in your case, we sincerely apologize and will be happy to refund you the cost of those items if applicable. We do thank you for noting this as we constantly rely on customer feedback and will certainly revisit this internally.

May 31, 2024 -

john responded

I appreciate the response from Blasius Pre-Owned Auto, but I must clarify some critical points. Mandatory Dealer Add-Ons When negotiating the purchase of my vehicle, I was explicitly informed by my salesperson that the additional charges were non-negotiable and could not be removed from the transaction. Despite being approved for financing through Chase Bank and believing that we had come to a mutual agreement on the sale price, these add-ons were presented as mandatory. This directly contradicts the dealership's statement that these items were optional. Lack of Transparency At no point during the sales process was it communicated to me that these add-ons were optional. If the salesperson had properly disclosed that these items were not mandatory, I would have declined them immediately. Instead, I was left with no choice but to accept these unnecessary and overpriced additions to finalize the purchase. Moreover, these add-ons were only disclosed after we had agreed on a price and I was approved for credit, which adds to the deceptive nature of the transaction. Misleading Information in Public Response The dealership's public response to my review suggests that these add-ons were offered as optional products and implies that there might have been a miscommunication. However, this portrayal is inaccurate and misleading. It does not reflect the actual experience I had at the dealership. If these add-ons were indeed optional, the truck would be in my driveway right now. Specific Concerns: Redundant GPS Tracker: The additional GPS tracker was entirely unnecessary because my RAM vehicle already has a built-in GPS feature through the Uconnect system. This charge was an obvious attempt to impose an unjustified cost on me. Brake Light Flasher: Charging $399 for a brake light flasher, a device that costs $25 on Amazon, is exploitative. This exorbitant markup is unfair and further exemplifies the dealership's lack of transparency. Consumer Protection This experience is precisely why the FTC's new Combating Auto Retail Scams (CARS) Rule has been established. It aims to prevent such deceptive practices by ensuring that all costs are clearly disclosed and that consumers give informed consent for any add-ons. Blasius of Middletown’s practices contradict the principles of transparency and fairness that this rule enforces. For other consumers, I strongly advise you to be extremely cautious and scrutinize all charges closely when dealing with this dealership. Do not fall victim to their deceptive tactics as I did. #BlasiusOfMiddletown #CarBuying #ConsumerProtection #FTCRules #AutoScams #HiddenFees

Jun 01, 2024 -

john responded

If they were option the truck would be in my driveway.

May 16, 2024

Great place to by a preowned car. Satisfied w trade, Purchased F150 wow! within 90 minutes I drove away totally satisfied. Salesman Jim answered all my questions. Professional staff. More

by hdapprsls
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim
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April 12, 2024

Good afternoon I just purchased a used vehicle from this dealership was very happy with the salesperson Adam very friendly very knowledgeable of the vehicle. worked with me with everything I needed to final More

by Jamie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam B.
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April 07, 2024

recently bought a 2020 Ford f150 from Adam Betancourt . I strongly recommend if purchasing see Adam. Adam was very easy to work with( even though I wasn't) and no pressure. I'm giving the dealership 5 star More

by mzav14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
adam,kyle
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November 16, 2023

didn’t want to sell truck to a customer who lives in massachusetts when asked why his reason was he was selling as is More

by notyourbusiness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
don’t know he texted me
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Nov 17, 2023 -

Blasius Pre-Owned Auto responded

We apologize for any inconvenience you encountered. We do sell and have sold many vehicles to Massachusetts residents. In this case, the vehicle that you were interested in was a "Bargain Corner" vehicle. These vehicles are wholesale and are sold "As Is" but cannot be sold to Massachusetts residents. This is clearly stated on our website and your salesperson should have explained that to you. Again, we apologize for any inconvenience and if you have any other questions, we encourage you to call us and we can further explain the situation.

November 10, 2023

Professional, and very business orientated dealership with amazing prices and wonderful staff ready to assist! Jerry was a great salesman and made sure I stood in my budget! More

by naySal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry DeJesus
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July 15, 2023

Very easy to work with! Chris was our salesman and made the purchase go very smooth.Promises made Promise kept! Would go back again for another car!! More

by jnetrules
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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May 30, 2023

After another dealership played games with me because I had my own financing, Blasius came through and delivered with transparency. I love my 2020 Honda Pilot and Jerry my salesman, was absolutely amazing More

by kelshrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry, Ed
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Jun 15, 2023 -

Blasius Pre-Owned Auto responded

All of us here at Blasius Pre-Owned are thrilled to hear that your experience was fast, simple, and stress free. We are grateful for your business and for you taking the time to share your experience. Please do not hesitate to reach out to us if you have any questions about the Pilot. Best of luck and Safe Driving!

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