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Blasius Federal Road

Brookfield, CT

4.4
202 Reviews

465 Federal Road

Brookfield, CT

06804

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Showing 202 reviews

April 07, 2023

Max was extremely professional and provided my son with great service. I definitely would recommend this dealership. More

by Mzrocc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Dragone
April 07, 2023

We are so happy with our purchase! Lulu is the best. Great service, good selection of cars to look at all clean and well cared for. This is was a quick and painless experience More

by BOTHOFUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Tony Coma, Lourdes Torres
April 05, 2023

Staff never returns phone calls and sold me a vehicle with a transmission problem, which they claim isn't true. More

by JRSTEBAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carman Dragone
Apr 05, 2023 -

Blasius Federal Road responded

I'm not sure what that nasty review is about. I haven't heard from you since I spent time with you and your wife in my parking lot. I have no calls from you not to return or emails from you not to respond to. Everyone here has driven your Murano at length when I filled it up with gas because it was left empty and it was at Nissan and checked. There is nothing wrong with it. Obviously you are unhappy with the car, that is why I offered you to trade it out which you declined. Your exact words to one of our sales reps at another location were: "Keeping my options opened. Just not feeling the murano... not a bad vehicle overall" How does a vehicle that you describe as not bad have a bad transmission? I thought I was very respectful to you and your wife and tried to solve your dilemma. You have never left me any messages and have never sent me any emails. 

Apr 05, 2023 -

JRSTEBAR responded

I figured that review would get a reaction. I called atleast three times and I always get the run around with the receptionist that you are either busy or are in some sort of meeting. Anyways, the car has a erratic shifting and is rough when downshifting, which seems odd if the transmission was replaced. Nothing was stated that the transmission was replaced with a re-build until I started digging. Also, the transmission smell is back inside the vehicle. With that being said, the recent detail prior to me picking the vehicle back up was basically a temporary mask, which went away a few days later. "Keeping my options opened. Just not feeling the murano... not a bad vehicle overall" When it comes to the quote. Yes, I did say that to a salesman at Waterbury Blasius when asked why I was interested in trading it in so soon. I found it shady that you wouldn't let me trade the murano back to you guys without getting another car. However, the Waterbury Blasius had no problem with me just trading the murano in without purchasing another vehicle. You also wanted me to re-pay for the fees etc... if I wanted to go with another vehicle. I was told by Max that all the Blasius dealerships are all tied in with one another, which I figured. However, why is it that Waterbury has no problem taking just the trade in. Whereas you said just trading it in at Blasius federal rd. was not going to happen?

April 04, 2023

The only good part of my experience was the sales guy Chris. He went above and beyond. I bought a 2020 vehicle and when I got it home from the dealership a bunch of lights on the dash came on. No big dea More

by NAROMITTI
Recommend Dealer
No
Employees Worked With
Service dept, Carman Dragone, Tony Coma, Drew Durant, Chris McDonough
March 30, 2023

Good deal,good service. would differently check them out first when time comes to purchase another vehicle. More

by gjeep42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Coma, Chris McDonough, Max Dragone
March 28, 2023

Just bought our second car at Blasius, we love our 2018 Infiniti QX80, both times we had a great experience with our sales person Max and he made it very easy and enjoyable. The dealership is so nice and t More

by Bvela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Tony Coma, Max Dragone
March 23, 2023

Overall a positive experience, no hassle no pressure when buying. They went above and beyond to fix some concerns I had on the car before my purchase. More

by Richard R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lourdes Torres
March 23, 2023

Everyone was very nice and respectful. Max was great and very trustworthy! Highly recommended dealership! More

by AlexCanzellarini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Tony Coma, Max Dragone
March 23, 2023

Good support during purchaseue plus excellent responsiveness to to post-purchase follow ups, Strongly recommend More

by dkattimu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy, Carman Dragone, Tony Coma, Drew Durant, Alexis Loomis, Max Dragone
March 10, 2023

The dealership is cozy and the people are friendly. Lourdes was very resourceful and helpful. More

by FITWI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Coma, Lourdes Torres