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Blasius Federal Road

Brookfield, CT

4.4
202 Reviews

465 Federal Road

Brookfield, CT

06804

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Showing 202 reviews

November 12, 2021

I wanted to trade one car for another without exchanging any cash. Another dealer claimed I would need to pay at least 2000 for the car I wanted, in addition to the trade, and that this was the best deal in More

by googlisawful
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaylee .Gallego, Ross Bernier
Nov 12, 2021 -

Blasius Federal Road responded

Thank you so much for taking the time to write this, we appreciate any and all feedback we receive. So glad you have a great experience here PLEASE let me know if you need anything along the way. Thanks again.

November 10, 2021

Great experience! Pat made it very easy to make my purchase. I highly recommend Pa! More

by mmuhammad206
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R Bernier, Pat Onorata
November 08, 2021

Only finance person was nice, all over I didn’t have good experience. The truck I bought from this location has engine light on it and I spent almost 70 grand and if I knew those people would be that much ru More

by Ari
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carman Dragone, Joe Toral
Nov 08, 2021 -

Blasius Federal Road responded

Ari thanks so much for letting us know about your unpleasant experience. If your truck has a check engine light on this is still under warranty, please bring it in as soon as you can so we can remedy whatever is turning the light on.

Nov 08, 2021 -

Ari responded

The problem I don’t want to see that unpleasant location. I would like to stop by another location if that works for your company. Thanks Ari

Nov 08, 2021 -

Blasius Federal Road responded

Sure, just let me know which one you would like to go to and I can set up and appointment for you, the truck is still under our warranty.

Nov 09, 2021 -

Blasius Federal Road responded

Ari, I have not heard from you regarding your check engine light. Please give us a call to make the appointment to get it fixed.

Nov 09, 2021 -

Ari responded

I’m out of state due to some business. I would like to make schedule for tomorrow at Waterbury location

Nov 09, 2021 -

Blasius Federal Road responded

GREAT! You will be able to bring it tomorrow but I will make you an appointment and let you know.

Nov 09, 2021 -

Ari responded

Just let me know

Nov 10, 2021 -

Ari responded

Hi Im still waiting for you schedule a service for my truck?

Nov 10, 2021 -

Blasius Federal Road responded

Hi, we will get back to you with a date. Im trying to get you a better date then what I was given.

Nov 10, 2021 -

Ari responded

Then let me know

Nov 10, 2021 -

Blasius Federal Road responded

As soon as I get an answer I will let you know.

Nov 12, 2021 -

Ari responded

Hi It’s been 4 days since you said that you will make an appointment for my truck service which I after bought second engine light came out.

Nov 12, 2021 -

Blasius Federal Road responded

Hi there, good news November 29th in Waterbury.

Nov 12, 2021 -

Ari responded

What time will be the appointment?

Nov 12, 2021 -

Blasius Federal Road responded

9am, have a great day please let us know if you need anything else.

Nov 18, 2021 -

Ari responded

Hi I just realized we have appointment for my son on November 29 Monday and I can’t bring my truck to service that day Any day before 29 will work for me and I don’t care about location I can drive anywhere but prefer to somewhere close to Waterbury Thank you

Nov 29, 2021 -

Ari responded

I’m in Waterbury location and they said they don’t have appointment for my truck

Nov 29, 2021 -

Ari responded

I need some number to reach out The way we communicate is to slow. I waited 3 weeks for nothing now I can’t haul my rv the power jacks connector place is not working too

Nov 29, 2021 -

Ari responded

I’m still waiting for your response

November 05, 2021

Shawn was very professional and honest! I’ve always been Leary about going to dealers but now I would recommend all my friends to go to Blasius auto! Tony too was very upfront and helpful.. All spend lots More

by Hooty2251
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coma, Shawn Milburn
November 03, 2021

Clean show room, clean reasonably priced vehicles and fair trade offered on my vehicle. Sales group is kind, helpful and not pushy. More

by @JB76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Chris McDonough, Ross Bernier
November 03, 2021

Salespeople and business staff are excellent and very professional. Show floor is a nice space. Purchased car could have been detailed better. More

by JENNIFER.KOVALSKAYA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Fernanda Pais, Tony Coma, Trevor Roos
November 01, 2021

Great experience! Shawn and the staff were polite, efficient and to the point. I would highly recommend Shawn and the dealership to anyone looking to purchase a vehicle. More

by Cory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Milburn
October 27, 2021

Dave went above and beyond to address all our needs. The dealership was comfortable and the process was easy. Highly recommended More

by Chris W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gilotti
Oct 27, 2021 -

Blasius Federal Road responded

Chris, thank you so much for taking the time to write this. We appreciate all the feedback we can get in order to make our customers experience the best possible. PLEASE reach out if there is every anything you need.

October 27, 2021

Very professional and courteous a mass of knowledge of all vehicles that were considered. Thank you More

by aprnwmm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Fernanda Pais, Tony Coma, Shawn Milburn
October 26, 2021

Took care of all my concerns. Made buying a car easy and pleasant from beginning to end. More

by SCMORREALE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Pat Onorata
Oct 27, 2021 -

Blasius Federal Road responded

I can't express enough how much this means to us, thanks for taking the time to write a review for us. We really try to get as much feedback as we can in order to enhance our customers experience. Please let us know if there is every anything we can do.

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