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Blasius Federal Road

Brookfield, CT

Overview
Reviews
Vehicles
4.3
200 Reviews
Call Dealership (475) 256-4285
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465 Federal Road

Brookfield, CT

06804

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Showing 200 reviews

February 06, 2022

Professional and courteous staff. They went above and beyond to make sure we were satisfied with our purchase More

by LPERALTA123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, David Gilotti
Report | Print
Feb 06, 2022 -

Blasius Federal Road responded

Hi there. Which car is this? We don’t clear codes to sell cars. Please bring it in Monday and we can take a look at whatever it is. We drive each and every car before and after repairs. We are open for service Monday at 9 just come right in.

Feb 06, 2022 -

LPERALTA123 responded

2012 acura rdx. I'll be in monday am. AWD code is on emissions code and vsa system code.

Feb 06, 2022 -

Blasius Federal Road responded

Sounds good, even though the car is as is we don't sell bad cars to people and would be more then happy to take a look at it for you tomorrow. We have never, in 93 years cleared a code to sell a car. If you would have called us on the phone we would have told you to bring it right in as well.

Feb 08, 2022 -

Blasius Federal Road responded

Good morning, I saw your car in here yesterday. Was it repaired to your satisfaction?

Feb 09, 2022 -

Blasius Federal Road responded

Good morning, I saw your car in here yesterday. Was it repaired to your satisfaction?

Feb 09, 2022 -

LPERALTA123 responded

One of the codes (the check emissions code) was resolved but Two of the codes came back on this morning. The VSA and the AWD codes. Id like to bring it back in to have those looked at to see if they can find what's causing the issue

February 04, 2022

Great experience. Smooth and hassle free all around. Shawn was great, drew was helpful and Tony was awesome. More

by Dpetrosky55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coma, Drew Durant, Shawn Milburn
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February 02, 2022

Easy to work with. No hassles with paperwork or repairs. Car looked great upon delivery. More

by JCOLLINS24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Tony Coma, Alexis Loomis
Report | Print
January 27, 2022

The best dealer for sure yoi guys are the best toni and shown they help me alot thank you More

by TAULANTKOSHI137
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Tony Coma, Shawn Milburn
Report | Print
January 25, 2022

I purchased a SUV on 1/15/2022 from Alexis. What was supposed to be a quick process took 5.5 hours. The plates transfer form wasn't properly filled out and I now have a SUV parked in my driveway. It can More

by AP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexis Loomis
Report | Print
Jan 25, 2022 -

AP responded

Thank you for your response. I had to post to hear something from your dealership. I am still waiting on a call back from Brookfield management. I am not sure why listing my work place makes a difference as this was a personal transaction. Are you even supposed to be releasing client information? I am fairly sure the confirmation page states otherwise. The problem at hand is a result of your dealership saying we could add a second name to the registration while transferring plates. I am now aware this is a legal/regulatory issue. This mess initiated by the Brookfield office is the reason I am unable to use our SUV.

Jan 25, 2022 -

Blasius Federal Road responded

I agree, no one calling you is reprehensible. Its very bad, we strive and talk about this all the time. I will speak to Mass DMV tomorrow morning myself and let you know. Mass HAS been bad, if we messed up your reg that's even worse! Ill find out tomorrow and let you know. You shouldn't of had to post to get a response like that.

Jan 25, 2022 -

AP responded

Thanks. I noticed your original post was edited to remove my workplace. I appreciate that as it was a violation of my privacy. I appreciate the response hearing from someone with the clear next steps.

Jan 25, 2022 -

Blasius Federal Road responded

Not intended, I edited those. I figured you would empathize why something could take as long. Still, no phone calls or communication is not acceptable. I will get down to the bottom of it.

Jan 26, 2022 -

Blasius Federal Road responded

I understand you have been in contact with our registration office and your reg should be completed today. I also sent you a couple of emails awaiting your response. Thanks.

Jan 26, 2022 -

AP responded

There is no email in my inbox, junk or spam folder. Thanks.

January 16, 2022

The dealership had a great waiting area and everyone was effective and efficient in their communication More

by MCCLORYSHAWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Kaylee .Gallego
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January 16, 2022

The reputation of this dealership got us to drive two hours from home for a truck. More

by ghiagirlalways
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylee .Gallego
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January 12, 2022

Worked with Pat O the car guy , bought a great truck with only one issue , that was taken care of and set right. More

by kengode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Pat Onorata, Tony Coma, Detail Vehicle Prepration
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January 06, 2022

Went there on new years day to get a car for my daughter with in half a day they got me approved, sign all paperwork and leave. Best experience I ever had with a car dealer. More

by RISHIDEO1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carman Dragone, Tony Coma, Drew Durant, Eric Boehm, Alexis Loomis, Ross Bernier
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January 03, 2022

Dave G was my salesman, he was excellent. I originally wanted to test drive a BMW I ended up with a Mercedes and was very happy with my purchase! Highly recommend More

by Flygrl8@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gilotti, Tony Coma
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