Blake Utter Ford

Always have great experience Always great service and very friendly. Love the location. Very informative about the different types of vechicles they offer and has always been easy Always great service and very friendly. Love the location. Very informative about the different types of vechicles they offer and has always been easy to talk to. More

Best car buying experience I have had I have had some good and bad experiences at various places. All of my dealings w the Utter Family of Dealerships have been outstanding and the tradi I have had some good and bad experiences at various places. All of my dealings w the Utter Family of Dealerships have been outstanding and the tradition continues at Blake Utter Ford in Denison. Strongly recommend the sales person and you will like the professionalism of the entire team. More

Sales Great car buying experience. Very knowledgeable staff. Mark Edwards listened to my needs and never pressured me in my decision. Fabulous customer serv Great car buying experience. Very knowledgeable staff. Mark Edwards listened to my needs and never pressured me in my decision. Fabulous customer service in a trusted and relaxed environment. We will buy from here again! More

Purchase of a New 2017, F 150 Supercrew XLT The best truck buying experience I have ever had. My salesman, Brad Kerrigan, worked closely with me on my trade in and finding the exact new truck I The best truck buying experience I have ever had. My salesman, Brad Kerrigan, worked closely with me on my trade in and finding the exact new truck I wanted. Brad is a straight forward guy, no hype, no pressure and a joy to work with. He worked hard to get the pricing I was looking for and staying within my budget. More

Terrible Buying Experience 1 Star Rating- Truck purchased on 30th of October 2017-Current Milage:2000 0.5=Kansas City Plant did a great job building the truck. 0.5= Ginger the 1 Star Rating- Truck purchased on 30th of October 2017-Current Milage:2000 0.5=Kansas City Plant did a great job building the truck. 0.5= Ginger the owners dog provided us with the BEST customer service. Honorable Mention: The Cool guy in the service department that told us they fix issues the truck has under factory warranty all the time that the Sales Manager told us we’d get KICKED out of any Ford dealership for asking about fixing it. Summary • Sales Manager (Chris) DENIED having the truck WASHED so we could receive a clean truck! • No one at the dealership offered us a SEAT while we waited! • Internet sale where all we had to do was verify the truck had no issues, sign, and leave. Arrived at 10am and did not leave with truck until 5pm! • Rear USB Ports were loose & rattled while driving the 7 hour ride back home Chris REFUSED to fix it. Made a comment that any dealership would BOOT US OUT for asking them to fix it under warranty. • Rear USB Ports are currently loose & make rattling noises while driving especially on bumpy city roads. • Chris tried to make us take our deposit money back because we asked him to look at damages on the truck! This happened within 5 MINUTES OF MEETING HIM! • Chris REFUSED to fix a paint chip on the edge of driver’s door and a scratch below driver’s door handle! Stated he’d “GIVE” us the touch up paint and we can do it ourselves or have a professional detailer do it for us! • The paint chip, scratches, & full body swirl marks have been estimated by local professional detail shops to cost around $2500 to properly repair! • No one told/showed us how to use the Integrated Tailgate Step, nor how the BLIS System fully works. • Currently the right side BLIS (cross traffic/blind spot alert) unit is showing an on and off fault immediately after starting the truck! • The BRAKES are currently jumping when breaking in parking lot situations which seem that once again there were issues with this truck that this dealership either knew about and did not tell us or LIED about actually having their service department thoroughly check the truck before selling! • Finance Manger did not tell us about daily interest starting BEFORE 1st payment, told us interest starting AFTER 1st payment but was busy trying his BEST to UPSELL unwanted warranties. • Felt like Chris tried everything in his power NOT to sale us the truck! • Poor (Hellish) customer service was given to the point where we felt as if we shouldn’t/Wasn't allowed to be in the dealership and the employees there made us feel the same way! Full review can be found on Twitter at AdvwBishop...Starts at Part 16 or 85! More

very good !!!!!!!! everyone was helpful and polite I am a repeat customer because of the integrity of this dealership, the entire team from sales to service have always treated me friendly and went out I am a repeat customer because of the integrity of this dealership, the entire team from sales to service have always treated me friendly and went out of their way to take care of my needs. Becky Sebastian really did a great job communicating with us and getting us the best deal possible. More

Very honest and willing to help you very understanding Becky was our salesperson and very friendly as well did not seem as your normal car salesman seemed to want to try to fit your needs very helpful but Becky was our salesperson and very friendly as well did not seem as your normal car salesman seemed to want to try to fit your needs very helpful but did not pressure you. I would recommend this dealer and Becky to any friends and family. More

Great Experience! I came into the dealership with little to no hope of getting a car, but Blake Utter, especially Mark Edwards, helped me through the process. I could I came into the dealership with little to no hope of getting a car, but Blake Utter, especially Mark Edwards, helped me through the process. I could not have asked for a better car buying experience. I would highly recommend Blake Utter More

Kip is amazing. First, I would like to thank everyone involved with the purchase of my 2017 F150. Now, I will tell anyone reading this that Blake Utter Ford should be First, I would like to thank everyone involved with the purchase of my 2017 F150. Now, I will tell anyone reading this that Blake Utter Ford should be the dealership that you go to first to buy a vehicle. I drove from Baytown TX just to purchase from Blake Utter. I was a flood victim and all the dealerships here either flooded and was lying about it or they up marked their inventory. So, when I spoke with Kip, from the first conversation to the day that I showed up to buy my truck, He never lied or there was never any hidden fees or " Well, something came up" type crap. More

2014 Ford Edge Limited If your looking to purchase a new or used ford.... Go see Mark Edwards at Blake Utter Ford. He was so generous and helpful. I didn't feel any pressure If your looking to purchase a new or used ford.... Go see Mark Edwards at Blake Utter Ford. He was so generous and helpful. I didn't feel any pressure. He even came to Tom Bean to deliver my car. He's a great salesman who goes above and beyond to help provide you with what you looking for. A big shout out to Steve Garner in the Service Dept. for getting my new car cleaned and ready to go. Would also like to thank Chris in finance for making it happen. Thank you for making me a part of the Blake Utter Ford family, Nita Wright More