Blake Utter Ford

Took two weeks for a 1-2 day job. Unable to work warranty out promptly. Have owned many cars with warranty, never had an issue. Left my windows down for a week and it rained. Windows Unable to work warranty out promptly. Have owned many cars with warranty, never had an issue. Left my windows down for a week and it rained. Windows wouldn’t go up properly and kept hitting my rain guards, which broke. They said they didn’t do it. They come off as if the customer is bothering them. Would never use this dealership again due to service. The did however get the windows fixed and replaced my broken rain guards which I had to install since it “was to late in the day” for them to do it. More

Blake Utter Ford's service department is excellent! I have never had a bad experience! I have never had a bad experience! More

The first day, my car sat on a lift all afternoon…. they did not have the parts. No phone call or anything. The following week, it was completed in a timely manner. But, still no call to let me know tha they did not have the parts. No phone call or anything. The following week, it was completed in a timely manner. But, still no call to let me know that it was done. I wonder how long it would sit in the lot? More

Blake utter fords pick up and take to shop to service or whatever you’re going to get done is a very convenient and easy way to keep your vehicle running and when they are done servicing your vehicle they w whatever you’re going to get done is a very convenient and easy way to keep your vehicle running and when they are done servicing your vehicle they will bring it back to you at no extra expense. I tell people about and they don’t believe it say that they have never heard of anything like this and I respond yeah that’s why everybody should be driving a Ford. I’ve been doing business with the utter dealership for over 15 years now and will continue doing business with them for the rest of my life. Excellent customer service More

Mike in service did a great job answering all my questions and ensuring my car made it through all its maintenance needs. Great friendly environment and all of the staff seemed to operate in a frien questions and ensuring my car made it through all its maintenance needs. Great friendly environment and all of the staff seemed to operate in a friendly and professional attitude. Will definitely be coming back. Great job!! More

These people provide excellent service. Provided a loan vehicle since delay in getting parts for repairs. Provided a loan vehicle since delay in getting parts for repairs. More

2nd car purchase from Blake Utter Ford. Nothing but good things here, from sales to service. Yea Nothing but good things here, from sales to service. Yea More

Was from out of town and my f-250 turbocharger was having problems. Called Utter Ford and they said bring it in. They diagnosed and made the repair in less than two hours. Believe me, amazing for the times w problems. Called Utter Ford and they said bring it in. They diagnosed and made the repair in less than two hours. Believe me, amazing for the times we are experiencing. Great service people. Mark Kaufman, Tx More

I have only done the service there on my 2017 Ford Escape . The gentleman - Tanner has been great but my car has been there almost a dozen times in less than a year and it’s not getting fixed properly. I . The gentleman - Tanner has been great but my car has been there almost a dozen times in less than a year and it’s not getting fixed properly. I’m very unhappy and will be calling the ford home office and car extended warranty on my 2017 ford with less than 50k miles . More