Blake Fulenwider Chrysler Dodge Jeep
Clyde, TX
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Buster The whole experience was great Buster Davidson made the experience so smooth. The gentleman that we signed paperwork with was great as well. Thank y The whole experience was great Buster Davidson made the experience so smooth. The gentleman that we signed paperwork with was great as well. Thank you all so much. More
lies,lies,lies blake fullenwider clyde tx has had my jeep for 3 straight months and nearly 6 months total in last calendar year, they dropped it off in front of my h blake fullenwider clyde tx has had my jeep for 3 straight months and nearly 6 months total in last calendar year, they dropped it off in front of my house yesterday with dead battery and engine light is still on. the stories have been endless, of what they say the problem is, they say parts are not available and have cut into the wire harness and we now have wires routed wrong , looks absolutely horrible. the general manager is completely disrespectful and said very bad things to my wife on phone and accused her of talking bad about them. im sorry but you have put more mileage on my jeep in last year than we have and we still have a broken jeep, partly due to your incompetence, he even had the guts to offer us a very low value for trading it and said he wouldn't give us what it was worth because it was broke. im sorry but if your techs could properly diagnose and make repairs the jeep would be fixed. He also stated many times the fact that we did not purchase the vehicle from him, why does this matter? you sure did not have issue selling me a $3500 warranty policy and taking my money. and your a jeep dealer that claims to have excellent service? this dealer has done nothing but lie..... More
Failed to do what they claim to do Went in for oil change. Asked to have air added to front tires to keep low alarm from going off. When service was complete and still in service bay I Went in for oil change. Asked to have air added to front tires to keep low alarm from going off. When service was complete and still in service bay I checked tire pressures and found non had been added. Service rep had someone come out and do it. Left facility and drove approx. 3 miles in light mist and turned on wipers only to have a 4 inch strip on passenger windshield not wiped. Pulled over checked wiper blade to find same size tare in blade. Looked at service report showed large number of items including wiper blades to be in good condition. Returned immediately to facility and pointed this out and expressed my feeling to management that how can I trust any of these items were actually checked. The facility handled the situation, however I feel that the service report may be more for show than reality. It is not my intension to make a mountain out of a mole hill. More
Good time used Was finished in the time estimated, really happy. The waiting area was nice and out of the main flow of the people coming in the sales floor. Was finished in the time estimated, really happy. The waiting area was nice and out of the main flow of the people coming in the sales floor. More
Professional People were professional, accommodating, friendly, service was timely and easy to schedule. I will definitely do business with Blake Fullenwider again People were professional, accommodating, friendly, service was timely and easy to schedule. I will definitely do business with Blake Fullenwider again. Thank you for a job well done. More
Quick,Friendly Staff was knowledgeable,quick to get work done,and done right. Price was extremely reasonable. I was greeted in waiting area and offered water are cof Staff was knowledgeable,quick to get work done,and done right. Price was extremely reasonable. I was greeted in waiting area and offered water are coffee. Great Dealership. More
Oil change and appointment set for a needed repair. Glenn Eric Ivey, the service adviser, was very nice and compassionate to my needs. I came in for an oil change and he explained the repair I needed. Glenn Eric Ivey, the service adviser, was very nice and compassionate to my needs. I came in for an oil change and he explained the repair I needed. He understood my unique situation and handled it professionally. He explained everything in great detail. I've used Blake Fulenwider CDJ two or three times for oil changes and Jonathan was actually the service adviser both times. This dealership has at least two GREAT service advisers. Brandon Dodson, the service tech who changed my oil was very knowledgeable about my car's engine and took the time to explain the needed repair in layman's terms so I could understand it just as Glenn had done. I really appreciate the kind and prompt service as I travel for my work as a Petroleum Landman. Sometimes I have work and sometimes I am laid off so I have to watch every dime I spend plus when I'm working I'm never at home. Glenn understands my unique situation. If I lived within an hour of this dealership, I would use it for all my service and repair needs. However, I live in Dallas and am currently working in the Midland area so I have to go to whatever dealership is close by. However, I chose this one instead of using the one in Midland due to their kind, courteous, professional and prompt service. More
Recall Appointment Had 2 recalls on my 2016 Ram 1500 4x4 Lonestar and an oil change scheduled. Rick Ann was very good and always has been a too notch lady at the servic Had 2 recalls on my 2016 Ram 1500 4x4 Lonestar and an oil change scheduled. Rick Ann was very good and always has been a too notch lady at the service department in Clyde. They are very prompt, courteous, and friendly and get the work completed in a timely manner. Thanks for always taking care of me. Randy Heald More
Awesome! Always get exceptional service! Rick Ann always goes above and beyond! Knows me by first name and is always professional. Won't go anywhere else! Always get exceptional service! Rick Ann always goes above and beyond! Knows me by first name and is always professional. Won't go anywhere else! More
Service and Quality I had in issue pop up with my 2014 Grand Cherokee SRT that I purchased used. They went out of their way to ensure that my Jeep was covered under the f I had in issue pop up with my 2014 Grand Cherokee SRT that I purchased used. They went out of their way to ensure that my Jeep was covered under the factory powertrain warranty and replaced my motor at no cost to me. More