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Blake Ford

Franklin, VA

4.3
306 Reviews
Call Dealership (757) 231-9097

1011 Armory Drive

Franklin, VA

23851

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306 Reviews of Blake Ford

January 18, 2024

The service was fast and the customer service representative was pleasant and helpful. My only concern was, I asked for a detail list of things that are due to be done at the current mileage and More

by agriffiths22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
Report | Print
Jan 23, 2024 -

Blake Ford responded

Hello, we are glad to hear that your visit to our service center was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Aschenbach Ford Team

January 08, 2024

The service was very good. Aaron was very personable and knowledgeable. He made me feel like a valued customer. More

by lynnfields08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lang
Report | Print
January 04, 2024

Very helpful and keep you informed. Treat you with respect and are on time. Will continue to use them More

by dscherr055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lang
Report | Print
January 04, 2024

Quick and good service went the extra mile to check a loose gas line and tighten More

by wcu8205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lang
Report | Print
January 02, 2024

If you need a vehicle, Blake Ford is the place to GO! Stop by to see Devir Jones or ask for "Dee"! She never gave up on me and she has the best customer service. The management team were also professiona More

by Kphillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely, Wesley Anderson, Aaron Lang, Devir Jones, William Rodgers
Report | Print
December 28, 2023

Everyone is friendly and helpful. They always finish my vehicle when promised and give it back clean and ready to go. More

by jrswan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely, Aaron Lang
Report | Print
December 26, 2023

Very professional. Love the mobile pick up of my vehicle since I live alone and am a senior citizen. Had a small mix up that he took responsibility for...& therefore ga More

by sandybillhewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
Report | Print
December 21, 2023

Fair price work done properly. Friendly staff. Did what was asked. That is all I can ask for. More

by rbpenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely, Wesley Anderson, Aaron Lang
Report | Print
December 20, 2023

Took my car in for oil change and state inspection and they got it taken care of quickly. Great job! More

by barfield_200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Anderson
Report | Print
December 18, 2023

92 dollars for a simple oil change is highway robbery. 48 dollars labor to drain old oil out and fill with new oil? More

by TEALIE_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn McNeely
Report | Print
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