Blake Ford
Franklin, VA
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306 Reviews of Blake Ford
Plugs were original plugs 104 thousand miles, replaced call packs as well. Brand new inspection sticker, needs brakes five days later. I am pissed off call packs as well. Brand new inspection sticker, needs brakes five days later. I am pissed off More
Recently purchased the car and it was fixed by the dealer. Receptive to my needs. dealer. Receptive to my needs. More
Everyone at this dealership was very nice and patient as this was my first time buying a car. They answered every question would definitely recommend. this was my first time buying a car. They answered every question would definitely recommend. More
My wife and I purchase a used Dodge Journey. While heading back home the vehicle broke down. We call the business back and they tow the vehicle and placed us in a rental while fixing the vehicle While heading back home the vehicle broke down. We call the business back and they tow the vehicle and placed us in a rental while fixing the vehicle. Great job to this business for looking out for us. More
This was truly one of the best experiences I've had buying a vehicle. I walked in the door Cheryl helped me out. She just was a real delight. I wish there were more people like her in this industry tha buying a vehicle. I walked in the door Cheryl helped me out. She just was a real delight. I wish there were more people like her in this industry that cared enough To help there customers and give them good quality service. I am a customer for life thank you Cheryl. More
Just a little disappointed is my first service advisor. He gave me some incorrect information which cost me over $1000 parts that I purchased that I couldn’t use. The repair that was performed on my vehicl He gave me some incorrect information which cost me over $1000 parts that I purchased that I couldn’t use. The repair that was performed on my vehicle took a little over 3 weeks which I totally understand unexpected thing can happen once a technician starts into a repair, so I’m was not upset about the time frame. However I had to call for updates on my vehicle as I was informed that said repair would only take 2 to 3 days tops. All once I was assigned a new service advisor I was updated as the repair was been completed. Now that I have my vehicle back everything thing is working properly as it should and there are no issues. I had the opportunity to speak with the actual technician that performed the repair on my vehicle and he was very knowledgeable and informative. In all I think I would take my vehicle to this dealership again in the future just with some precautions. More
The staff is always very friendly. I can say the service department is extremely efficient. I have always rec'd great service. I would recommend Blake Ford. I will buy again from Blake I can say the service department is extremely efficient. I have always rec'd great service. I would recommend Blake Ford. I will buy again from Blake. More
My dealership experience was amazing and the process went smoothly, if I plan on purchasing another vehicle in the future I will be back thank you. smoothly, if I plan on purchasing another vehicle in the future I will be back thank you. More