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Blake Ford

Franklin, VA

4.3
306 Reviews

1011 Armory Drive

Franklin, VA

23851

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306 Reviews of Blake Ford

August 27, 2022

Plugs were original plugs 104 thousand miles, replaced call packs as well. Brand new inspection sticker, needs brakes five days later. I am pissed off More

by rlfizer13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Lee, Michael Martin, Eric Burns, Shawn McNeely, Thomas Norfleet
August 24, 2022

Recently purchased the car and it was fixed by the dealer. Receptive to my needs. More

by jdkopin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have serious concerns about my paydown check to NFCU. I KEEP GETTING TOLD IT IS GETTING DONE, but my bank keeps telling me it is not received. I only have two weeks for Blake to submit the payment. I will be very upset if my bank pulls the offer., Shawn McNeely
August 24, 2022

Yes. .I love the customer service.Those are on point.Great car salesmen at that spot. More

by dblackseedallah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Parker, Eric Burns, Chris Scott
August 18, 2022

Had a great experience Sim was awesome I’m taking care of our needs. Thank You More

by ynvcj252
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Martin, Eric Burns, Cheryl Sudduth, Sim Diggs
August 09, 2022

Everyone at this dealership was very nice and patient as this was my first time buying a car. They answered every question would definitely recommend. More

by natalie.manning2015
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Burns, Dejah Saunders
August 09, 2022

My wife and I purchase a used Dodge Journey. While heading back home the vehicle broke down. We call the business back and they tow the vehicle and placed us in a rental while fixing the vehicle More

by NORMAN757
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Burns, Jarrett Jernigan
August 02, 2022

This was truly one of the best experiences I've had buying a vehicle. I walked in the door Cheryl helped me out. She just was a real delight. I wish there were more people like her in this industry tha More

by treywhite8743
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Burns, Cheryl Sudduth
July 29, 2022

Just a little disappointed is my first service advisor. He gave me some incorrect information which cost me over $1000 parts that I purchased that I couldn’t use. The repair that was performed on my vehicl More

by gerri2476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
July 29, 2022

The staff is always very friendly. I can say the service department is extremely efficient. I have always rec'd great service. I would recommend Blake Ford. I will buy again from Blake More

by WESTELAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn McNeely
July 23, 2022

My dealership experience was amazing and the process went smoothly, if I plan on purchasing another vehicle in the future I will be back thank you. More

by dejahrsaunders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Lee, Eric Burns, Dejah Saunders
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