Blaise Alexander Chevrolet Volvo

Rude and Crude RUDE AND CRUDE.I just leased a Equinox from another dealer. It was a one payment lease. I called Blaise, and told them what I wanted. The guy Rick or RUDE AND CRUDE.I just leased a Equinox from another dealer. It was a one payment lease. I called Blaise, and told them what I wanted. The guy Rick or DIck or something told me I had to come in. I said no, I have leased a dozen chevys at least , and I know the game. I had already spent 2 1/2 hours at the other dealer, and wasn't going to do that again. Finally he agreed. It took a few days, but he finally worked me up a price, and it was a thousand dollars less, but it msrp'ed for about 200.00 more. I asked him how that could be. he didn't know. I asked him to send me a picture of the window sticker so I could compare. I got the sticker, and I looked and looked. Then right at the top, there it was. It was not AWD. I talked to him again, and he gave me a price on one that was AWD. That was about 5 days ago. He didn't call again till Monday, this morning, and he asked if I had thought about his deal. I told him he "should have sharpened his pencil" because I already bought the other one. Without another word, he hung up on me. I've been in business for 39 years and I can tell you that is no way one of my employees would handle a customer. That is RUDE! Run, stay away from them. He was like a spoiled kid that lost the game, took his toys , and went home. More

Horrible Dealership I have to say that I just had the worst experience I've ever had with a car dealership! I decided to get rid of my truck, Chevy 2500HD, and was lookin I have to say that I just had the worst experience I've ever had with a car dealership! I decided to get rid of my truck, Chevy 2500HD, and was looking for another specific truck, a Chevy Colorado. I found the exact truck at Blaise Chevy and decided to call them even though the dealership was 3 hours away After speaking with Eric over a 2 day period about my truck and giving him all the information needed I was given a Kelly Blue Book offer. A text message from Eric was sent to me with the offer and even what I would receive back because my truck was worth more than the one I wanted. I reminded Eric I was 3 hours away and wouldn't drive there for that offer and told him what I would take. Eric re-assured me that if I drove the 3 hours I would receive what I was asking. I told Eric I would hold him to it. I stupidly drove the 3 hours only to find I was lied too! Once there I requested Eric but was given some other guy. I informed this salesman what I was told by Eric and wouldn't accept anything else. After several minutes the salesman came back with a BS offer that was $5000 less than offered by Eric. I stopped him from speaking and reminded him what I was told by Eric. The salesman left and the "Team Leader" came over. By this time I was extremely irate to find I've been lied to after driving 3 hours for a truck I really wanted and expected to get. The team leader then tries to feed me a line of BS so I informed him I drove 3 hours to purchase a truck I wanted because Eric re-assured me I would get what I requested. After telling the team leader how irate I was and that was I lied to and wasted more than 6 hours of my time I requested the keys to my truck. I told the team leader I could've received more where I live but drove there for this specific truck because of what I was promised. To prove what I was told by Eric I showed the team leader the text message he sent me. They even lied about giving what KBB offered because there offer was almost $4000 less. If I could give this dealer a "0" I would! They do not deserve any stars and should have given what was promised. Go somewhere else to buy a vehicle! #horribledealership #blaisealexanderchevy More

Another Great Time I have been to many dealers before and it is not the same as going to Blaise Alexander. This was my 2nd time buying. As soon as you enter Blaise premi I have been to many dealers before and it is not the same as going to Blaise Alexander. This was my 2nd time buying. As soon as you enter Blaise premises, you are treated like you are part of their family. They really take the time to make sure you are getting everything that you want in a vehicle. When it comes to the price, that can't be beat. They have such a great team from sales to service. Thanks Blaise and keep it up. More

The Blaise Alexander Staff Everyone involved with my purchase at this dealership went above and beyond. From vehicle selection, deal on my trade in and the closing cost, till Everyone involved with my purchase at this dealership went above and beyond. From vehicle selection, deal on my trade in and the closing cost, till I rolled onto US 11. Thanks to all. More

Great Experience! A car I was looking to buy at a local dealer was sold to another buyer. I started a search for the same and wasn't finding it anywhere in my local ar A car I was looking to buy at a local dealer was sold to another buyer. I started a search for the same and wasn't finding it anywhere in my local area (within an hour away). I ended up extending the area of my search and found the exact car I wanted for the best price at Blaise Alexander Chevrolet Volvo. I ended up driving 2.5 hours to make the purchase and it was well worth the trip. I received an amazing deal from them and the staff was also amazing to deal with....very professional and personable. Very relaxed atmosphere. My husband will be in the market for a new vehicle in a few years and we will definitely be returning. I am excited to be part of the Blaise Alexander Family. More

Excellent Dealer with Exemplary Personnel I'm so surprised (and pleased) to be the first to write a review on this fantastic dealership. It is head and shoulders above the others I have visit I'm so surprised (and pleased) to be the first to write a review on this fantastic dealership. It is head and shoulders above the others I have visited in terms or price and professionalism. Today, I purchased a new Volvo 2015.5 S60 and could not be more pleased with the transaction. The bottom line price paid for the S60 was incredibly fair - in fact, it was remarkable and the value for my trade was more than fair - I believe the trade value was well above market. I shopped Volvo dealers within a 100 miles of Blaise Alexander...in Maryland, Virginia and Pennsylvania - and there were none that could come close to the deal I received here. I wanted to also give a shout out to Mark Nelson, my sales representative who was knowledgeable and and an absolute pleasure. I felt as though I was working with a friend. The managers Mike Svoboda and Jason Hamilton were exemplary professionals; if they couldn't make a deal agreeable to all - nobody could! (Ask Jason about Peachy Paterno ice cream from Penn State Creamery...the only way this deal could have been better is if he would have thrown in a quart of the stuff. I should have got an "IOU" on that one.) Cecilia in financing was fast and efficient...really knows her stuff. (OK, you too Angela...you started this deal by taking my call and handing it off to Mike. Maybe Jason owes you a quart of that Peachy Paterno ice cream too!) And last, and I'm sorry I don't remember his name, the "new guy" who helped me was an example of fine customer service. OK...I really didn't mean to be so effusive, but this dealership is really that good. I would highly recommend visiting Blaise Alexander - I'll bet you'll be very happy you did. And don't leave until Jason promises you a quart of Peachy Paterno after you've purchased a car. More