Blade Chevrolet, Inc. - Service Center

We brought our suburban in for repairs and received great service from Chris and your mechanic. They were able to troubleshoot a very difficult problem with performance and fix it in two days. Chris kept us service from Chris and your mechanic. They were able to troubleshoot a very difficult problem with performance and fix it in two days. Chris kept us informed daily an we are more than impressed with the service provided. You have a new customer and our next vehicle will be purchased from your dealership. More

Before this week, I would have said Customer Service no longer exists in the world of retail and repair. Blade Chevrolet changed everything on Monday. Tom Hummel fit me into his service schedule. Chris a longer exists in the world of retail and repair. Blade Chevrolet changed everything on Monday. Tom Hummel fit me into his service schedule. Chris at the desk was incredibly accomodating to my family as my daughter was screaming while I attempted to check in my van for oil change and possible repair. When my ride failed to show up (daughter still screaming), Jo took us home in the courtesy car. Chris outfitted my two children with coloring books to look at on the way (only then did daughter stop the wailing). In all of that, I had given Chris the wrong key, so Jo came BACK to pick up my key! I have honestly not seen service like that since I was small and on a farm, where we all worked together to a common end. I was no money-maker for them that day, with just an oil change and an estimate for future repair. But they treated me like a million dollar customer. I really don't know how to thank them enough other than to write this review. More

Installed my Lo Jack within the time promised. Told to wait at the customer lounge with coffee provided. the serice department did a good job and even surprise that my car is washed. wait at the customer lounge with coffee provided. the serice department did a good job and even surprise that my car is washed. More

Ron Knight was extremely professional, courteous, knowledgeable and personable. He went above and beyond servicing my car. He answered all my questions throughly and presented all of my options to knowledgeable and personable. He went above and beyond servicing my car. He answered all my questions throughly and presented all of my options to me clearly. I will continue to get my car serviced at Blade Chevrolet because of Ron. More

Gentleman at the service desk was very friendly and helpful. He made sure I was having all issues addressed with clarifcation questions, then informed me of process and wait times. The courtesy driver helpful. He made sure I was having all issues addressed with clarifcation questions, then informed me of process and wait times. The courtesy driver was also friendly, helpful and very attentive to my preferences for my wait time. More