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Blade Chevrolet, Inc.
Mount Vernon, WA
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Juan went out of his way to help me get the right price Juan went out of his way to help me get the right price and my step daughter understand her new vechile. I would recommend him and Blade to anyone. Juan went out of his way to help me get the right price and my step daughter understand her new vechile. I would recommend him and Blade to anyone. More
6 months aqo we responded to a flier to re-establish our credit after losing our business and home then filed bankruptsy, when we went in and talked to Tal he was like our best friend. We did NOT expect to credit after losing our business and home then filed bankruptsy, when we went in and talked to Tal he was like our best friend. We did NOT expect to drive away from there in a 2009 vehicle but we did. Tal said to make the payment on time for at least the next 6 months come back in and he would try to get us into a pickup which was more what we needed. Sure enough we did just that and he got us into the pickup that day. Tal is a sweatheat!!! WE LOVE YOU TAL, WAYNE & SUSAN TINGLEY More
Ron Knight was extremely professional, courteous, knowledgeable and personable. He went above and beyond servicing my car. He answered all my questions throughly and presented all of my options to knowledgeable and personable. He went above and beyond servicing my car. He answered all my questions throughly and presented all of my options to me clearly. I will continue to get my car serviced at Blade Chevrolet because of Ron. More
Our buying experience at Blade Chevrolet was excellent. We got exactly what we were looking for in regards to the vehicle, the price and the customer service. I had several demands as far as the price, dow We got exactly what we were looking for in regards to the vehicle, the price and the customer service. I had several demands as far as the price, down payment and the vehicle I was looking for and all were met with a great, no pressure attitude. More
Gentleman at the service desk was very friendly and helpful. He made sure I was having all issues addressed with clarifcation questions, then informed me of process and wait times. The courtesy driver helpful. He made sure I was having all issues addressed with clarifcation questions, then informed me of process and wait times. The courtesy driver was also friendly, helpful and very attentive to my preferences for my wait time. More
My son and I went to Blade to see and buy a used S10. The sales man Dave made us feel like we were the most important buyers at that time. We were at another dealer accross the river looking at a used truck sales man Dave made us feel like we were the most important buyers at that time. We were at another dealer accross the river looking at a used truck and they made us feel like trash because we were not buying a new Toyota. OOPS! The whole experience at Blades was great. Dave and Dan are the best and were very easy to work with. Thanks guys. Allen and Cody More
JAMES AND CAL WERE GREAT! WONDERFUL CUSTOMER SERVICE AND A VERY LOW PRESSURE SALES ENVIROMENT. I HAVE NEVER HAD IT SO EASY BUYING A VEHICLE BEFORE. I USED TO DREAD BUYING A CAR FROM A DEALERSHIP! I WILL DEF A VERY LOW PRESSURE SALES ENVIROMENT. I HAVE NEVER HAD IT SO EASY BUYING A VEHICLE BEFORE. I USED TO DREAD BUYING A CAR FROM A DEALERSHIP! I WILL DEFFINATLY RECOMEND BLADE CHEVORLET TO ALL OF MY FRIENDS AND FAMILY!!! THANKS AGAIN, BRANDON MONDOR More
I went to purchase a vehicle I noticed online at Blade Cheverolet. When I got there I was told by the man who had helped me, that vehicle wasn't available due to some mechanical failure. Tal Pierce instea Cheverolet. When I got there I was told by the man who had helped me, that vehicle wasn't available due to some mechanical failure. Tal Pierce instead brought me out a dirty, very stinky of cigarettes SUV that was a nice vehicle, but had very, very high mileage. Tal Pierce talked the talk, was very nice, acted like he was my friend and talked very highly of this suv even though the mileage was high the original owner had purchased it brand new from Blade's and had all the tune-up information so I gave it some thought and put some money down on this suv. I went in one night to bring the suv to my mechanic for a diagnostic test. When I arrived at Blade's James Knutzen was on duty, he didn't smile, he didn't offer me coffee, he didnt ask how I was or anything. I asked him for the keys and told him why I was taking the suv, his response was not a kind one, but it was sarcastic. He told me that if my mechanic does anything to the vehicle or brakes something that I will be responsible. He then turned and walked away. He didn't even wish me a good night. He was and is the most arrogant man I have ever dealt with. I was promised a DEEP CLEANING. Didn't get it. The service department put an ozinator or something inside to get the smoke smell out. It didn't do it's job. I was PROMISED a piece that was broken would be ordered and fixed within the week. The part was never ordered by Tal Pierce or James Knutzen. I had to call and call and call several times and was given the run around by Tal Pierce. He always had an excuse as to why the part hadn't been ordered.And he never returned my phone calls either. Finally after having the suv for over a month, and not having the part fixed I called the parts department and spoke to a very nice girl who took all my information about my suv and within 3 days the part had not only been ordered but was at Blade's waiting to be put in. I will NEVER do business again with Blade Cheverolet as long as those 2 men are employed there. I have told everybody who would listen about how I was treated and how the suv was never cleaned. They, along with my entire family will never go back to Blade's. More
Juan took us through and showed us the vehicles that we Juan took us through and showed us the vehicles that we wanted to look at and was very helpful, friendly and not pushy. I greatly appreciated that. T Juan took us through and showed us the vehicles that we wanted to look at and was very helpful, friendly and not pushy. I greatly appreciated that. Then James came to help us with the financing end of the deal and helped us find a vehicle that we were both extremely happy with and fit into our budget. I feel that both gentlemen were very professional and extremely courteous as well as thoughtful and conscious of our wants and needs. My wife and I are extremely pleased with both the service that we recieved and the vehicle we purchased. Thank you James and Juan for a pleasant experiance and a great vehicle. William and Sue Prante( Ocean Shores) More
This letter is to let everyone concerned know how pleased we are with the excellent service and support we recently received when purchasing our 2002 GMC Sierra on January 20th. We responded to an internet we are with the excellent service and support we recently received when purchasing our 2002 GMC Sierra on January 20th. We responded to an internet ad and received a prompt e-mail from Doug Williams, Internet Manager, followed by an e-mail and phone call from sales consultant Juan Ibarra. We responded by traveling to the dealership that same day, where Doug introduced us to Juan. This was a significant purchase for us, and over the next three days Juan spent hours with us discussing the merits of the vehicles we were interested in and which would work best for us. Everything from allowing us to test drive the vehicles, discussing trade-in values, and reaching an agreement on the final purchase was handled in a very professional and friendly manner. Juan did a superb job supporting us through this transaction from start to finish. We can state positively that no pressure was applied at any time during this transaction. Juan’s phone call a couple of days after our purchase to see how things were going with the completed transaction was very much appreciated. We also commend Dan Jubie for his support in determining the value of our trade-in, including the pros and cons of doing a trade-in. Bring in Bob Hawkins in the finance office, and Blade Chevrolet assembled an excellent consulting team to work directly with us. We appreciated the 2010 Impala that served as an overnight loaner car while the dealership did some final prep work on the Sierra and prepared our trade-in to sell. Returning the next day, we found we had left the title of the trade-in and other documents at home. This presented no problem from the standpoint of the consulting team. They allowed us to take the Sierra home that day and return the next day with the paperwork. Their response was very much appreciated and reflected a great start on our new relationship. At least one mark of an excellent dealership is how they handle issues between their potential clients and follow up with their new clients. We did have an unusual issue arise during the transaction. Working with the above mentioned team, the issue was discussed and various options were explored. The result was Blade Chevrolet acquiring a new and very satisfied customer. In closing, we are very pleased with the service and support received from the consulting team at Blade Chevrolet and will not hesitate to provide a 5-star reference to anyone who asks, or if we encounter someone who is looking to purchase a vehicle. More