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Blackwell Ford Inc.
Plymouth Township, MI
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We have been getting vehicles from Blackwell Ford for decades, they have always been very professional in every aspect. They have always treated us like our business was very important to them. We will c decades, they have always been very professional in every aspect. They have always treated us like our business was very important to them. We will continue to be loyal customers because we trust that the service we get is how customers should be treated. More
Dave the write up guy was very good. He kept me informed about my concerns. Nice to deal with. My only complaint would be taking 3 hours to take care of a slow leak in one tire. He kept me informed about my concerns. Nice to deal with. My only complaint would be taking 3 hours to take care of a slow leak in one tire. More
The service department did not communicate prior to my appointment that engine service was running three days. I was called with no details and asked to return the call. I tried to connect two times. appointment that engine service was running three days. I was called with no details and asked to return the call. I tried to connect two times. My fault code information I entered online was not received by the department and I wasted my time by taking time off work. It was not an option to leave my car with them for three days. I was told to let the service department manager know. There was no one in his office. I would advise to call them and not waste time booking online. Inquire about details prior to your visit. More