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Blackstone Chevrolet

Fresno, CA

Overview
Reviews
4.2
278 Reviews
Call Dealership (559) 431-6001
View Awards

5735 N Blackstone Ave

Fresno, CA

93710

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Showing 278 reviews

April 20, 2023

Well cared for by knowledgeable service adviser and repairs completed as promised. Always treated good. More

by jr.pa43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Report | Print
Apr 24, 2023 -

Blackstone Chevrolet responded

Thank you for being a Blackstone Chevrolet customer! We're grateful for your continued support and look forward to your next visit!

April 20, 2023

2nd time spilled oil all over exhaust manifold. next time i'll do it myself More

by gogogodogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Villalobos
Report | Print
Apr 21, 2023 -

Blackstone Chevrolet responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team and encourage you to contact me directly so we can discuss this situation in greater detail. Respectfully, Art Markarian - GM General Manager - 559-431-6000 ext 220

April 19, 2023

Easier check in. Faster service this time.was a bit challenging to use digital access to do the service arranging. More

by joybmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep.
Report | Print
Apr 21, 2023 -

Blackstone Chevrolet responded

We appreciate your feedback about the digital access and will work to make it more user-friendly! Thank you for choosing us for your service needs and we hope to see you again soon! - Blackstone Chevrolet

April 18, 2023

My salesman Gio was outstanding! The finance department was efficient and easy to work with All around a very positive experience and I got the truck I wanted! More

by rick.mckinney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Apr 19, 2023 -

Blackstone Chevrolet responded

We're happy Gio and our team provided such an awesome experience for you, RIck! We hope you love your truck and look forward to working with you again! Thank you! - Blackstone Chevrolet

April 18, 2023

I take my 2015 Cadillac CTS in for an oil change every 3000-5000 miles. I wait for about a hour and a half each time for the service. More

by s_smith925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Simmons, Art Markarian, George Villalobos
Report | Print
Apr 20, 2023 -

Blackstone Chevrolet responded

Thank you for the review! We appreciate you trusting the Blackstone Chevrolet team with your Cadillac CTS and look forward to seeing you next time!

April 15, 2023

Will recommend Nick Simpson to anyone looking for vehicle. Nick made the experience as seamless as possible More

by david
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Simpson
Report | Print
Apr 17, 2023 -

Blackstone Chevrolet responded

David, thank you for the five-star review and for recommending Nick Simpson at Blackstone Chevrolet! We're glad to hear that Nick made your experience seamless and we appreciate your support!

April 15, 2023

I have plan from gm finance for free oil change and tire rotation but they didnt rotate my tire More

by jdscarrierinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Apr 17, 2023 -

Blackstone Chevrolet responded

Thank you for reaching out. I'm sorry to hear about this experience and would like the opportunity to discuss it with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thanks again, Art Markarian - GM General Manager - 559-431-6000 ext 220

April 15, 2023

The appointment was on time, didn’t have to wait long service staff was polite and courteous and very informative. Overall great experience we love our Malibu. Thank you very much. More

by ranusewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rosvold, Darin Simmons
Report | Print
Apr 18, 2023 -

Blackstone Chevrolet responded

We're thrilled to hear that you had a great experience at Blackstone Chevrolet! It's fantastic to know that your appointment started on time, the service staff was polite and informative, and that you love your Malibu. Thank you for your support!

April 15, 2023

Friendly service . They took of my concerns and did a follow up to make sure everything was satisfactory . More

by rickpsmith496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 18, 2023 -

Blackstone Chevrolet responded

We're so happy your visit met our high standards, Rick! Thank you for sharing your experience, and please don't hesitate to reach out if you need anything in the future! - Blackstone Chevrolet

April 15, 2023

Excellent service. vehicle was taken care promptly while I waited. Same day service. Thank you More

by mabreyco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Report | Print
Apr 17, 2023 -

Blackstone Chevrolet responded

We're so happy to read your five-star review! We strive for the best and are glad to have provided it for you this time! Thank you! - Blackstone Chevrolet

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