Blackstone Chevrolet

Service was fantastic and appreciated the updates from Rick. Will bring our car back for future service needs. Rick. Will bring our car back for future service needs. More

There was little communication between me and the person who was assisting me. I had no idea what the progress of my car was for over 4 hours. I also wasn’t informed about the long wait time. Multiple peopl who was assisting me. I had no idea what the progress of my car was for over 4 hours. I also wasn’t informed about the long wait time. Multiple people were upset in the waiting room, and from them, I gathered that the shop was short staffed that day. I imagined that having an appointment would make my visit shorter, but that was not the case. It makes me question what the point of an appointment was. At the end of my visit, I was only told what they found and that they didn’t have time to do anything else. Four hours of waiting to not even get anywhere with fixing my car. I am very disappointed in my visit and lack of customer service. It felt very much like I was ignored along with every other customer there sitting for hours. I will not be returning. More

Everyone was friendly and made sure that I understood what was going to be done to my vehicle what was going to be done to my vehicle More

Sergio was great. The experience was quick and efficient. We got exactly what we wanted. The experience was quick and efficient. We got exactly what we wanted. More

friendly and helpful sells associate. At the finance office, I would expect that signed paperwork would’ve been handed in a folder rather than given in an unorganized way. At the finance office, I would expect that signed paperwork would’ve been handed in a folder rather than given in an unorganized way. More

My car needs exhaust fixed, still under warranty and can’t rent a vehicle for me because it goes over their minimum amount allowed per day. Stopped returning my texts can’t rent a vehicle for me because it goes over their minimum amount allowed per day. Stopped returning my texts More

Fantastic customer service. Markus was very professional and knowledgeable. Best car buying experience I’ve ever had. Markus was very professional and knowledgeable. Best car buying experience I’ve ever had. More

Service was excellent. Took in our XT4 because a service light came on. Our service rep. worked on getting the replacement part ordered in a timely manner. XT4 was tested t Took in our XT4 because a service light came on. Our service rep. worked on getting the replacement part ordered in a timely manner. XT4 was tested to make sure all work was performed correctly. When I went to pick up the XT4 it was washed and detailed. Thank you Blackstone Cadillac? More

Friendly people, great service . I would definitely come back and enjoy getting a discount coupon in the mail ! I would definitely come back and enjoy getting a discount coupon in the mail ! More

Customer service was excellent, the service on my truck left in great running condition. Thank you left in great running condition. Thank you More