Blackstone Chevrolet

Giovanni was so helpful during the process of buying a new car. He made the experience easy, friendly and stress free! Explained every detail of the car and buying process and made it a wonderful experie new car. He made the experience easy, friendly and stress free! Explained every detail of the car and buying process and made it a wonderful experience. If I buy another car, I’m definitely coming here! Thank you More

I have purchased TWO new Expensive trucks here When it was called Michaels Chevrolet before it was bought out by new owner recently Now its call Blackstone Chevrolet. The sales person was the main reason was called Michaels Chevrolet before it was bought out by new owner recently Now its call Blackstone Chevrolet. The sales person was the main reason for this his name is Leo Montes who is a great guy. At that time the service managers were great they took good care of my Trucks over the years. I would drive two hours from my home passing several other closer dealers to take my service to them becouse I will pay more for good service. But now that its owned by new owner all the good service staff and managers are gone. The new ones don't care about the customers and this is why I say this. I recently had called to talk Ruben Service manager and Kevin Service director week or so before my appointment. NEITHER one of them returned my calls even after I left two messages until 3 days later. Then when my appointment came I asked simple technical question on how to check the drain vents on my sun roof the service manager could not answer that simple question. After waiting for long time for simple oil change service as Soon as I drove off the parking lot. My truck started to smoke really bad sending clouds of white SMOKE. Drove right back and had to wait another 45 minutes. Found out they overfilled my truck with Engine Oil! My truck still seemed to run a little rough even after they fixed the oil level. The next day I called 2 to 3 times for Ruben service manager and left messages. Its not been over a week and a half and still nothing. I called back and asked for the GM to call me instead he sent an email asking for my phone # for him to call me. Funny they have all my information from over 6 or 7 years doing buisness with them and he still needs to ask for my #. Regardless I did send email back with my# . Guess what? No call after 3 days now. I will not recommend this place to anyone anymore and will not be doing business' with them. I hope the owner is aware of this. If I want poor service I will take my chances with any of the 3 local dealers close to me. Your welcome. More

I received a quick estimate and the work was done just as quick. I was informed of what to expect which turned to be very accurate. quick. I was informed of what to expect which turned to be very accurate. More

Good service,fast solutions,professional team,good prices.im recommended.easy financing.friendly and respectable team prices.im recommended.easy financing.friendly and respectable team More

The staff was very professional and very pleasant to work with. Very knowledgeable as well. with. Very knowledgeable as well. More

David Skinner was in charge of service. He Took care of my problem and extended whatever discounts were available to me. He assured me if the gear chatter continued the torque converter w He Took care of my problem and extended whatever discounts were available to me. He assured me if the gear chatter continued the torque converter would be replaced and my initial cost would be credited to me. His professionalism and help were deeply appreciated More

Good experience no pressure car salesman Definitely would return . Pretty Quick Fast And easy stress-free return . Pretty Quick Fast And easy stress-free More

Outstanding customer service, fast and excellent! Thank you for everything and for taking care of my car. Stefani Pena Thank you for everything and for taking care of my car. Stefani Pena More

Service was good, but do to being the end of the Day workers are no where to be found. workers are no where to be found. More

What good is an appointment when you don't fix your CAR on the SAME DAY !!! on the SAME DAY !!! More