Blackstone Chevrolet

BEST DEALERSHIP IN TOWN! I had been to many different dealerships in the Fresno/Clovis area. And by far, Michael's the BEST! I was faced with many obstacles but my sales pers I had been to many different dealerships in the Fresno/Clovis area. And by far, Michael's the BEST! I was faced with many obstacles but my sales person (Jordan Bane) made my auto buying process simple and easy. He was kind, patient and not too bad on the eyes. Nice and TALL! Thank you to everyone at Michael's for making experience positive. -Alien Peal Metallic More

Great Customer Service Received Excellent Customer Service from Mack Morales at Michael Chevrolet of Fresno CA. No pressure sales, Mack was very patient in letting us wait u Received Excellent Customer Service from Mack Morales at Michael Chevrolet of Fresno CA. No pressure sales, Mack was very patient in letting us wait until we found what we truly wanted in our new vehicle purchase. More

Excellant Truck Purchase On Fathers Day we went into the dealership to test drive a truck that we saw from the street. As luck would have it, the one we saw and test drove wa On Fathers Day we went into the dealership to test drive a truck that we saw from the street. As luck would have it, the one we saw and test drove was the one I wanted to buy. The Salesman, Sam Tamres, was very attentive and professional through the whole process, especially when it came to the time spent at the dealership on Fathers Day when we all want to be home with our children. The Sales Manager, Arthur, was very up front and seemed very fair through the entire process. I walked away from the purchase feeling as though I bought a vehicle at a very fair price. I would definately recommend purchasing a vehicle from Michaels to anyone. More

Outstanding visit Bryan Blayney made my visit and purchase of a new vehicle very smooth. The entire team at Michael's was professional and courteous. I will come to Mi Bryan Blayney made my visit and purchase of a new vehicle very smooth. The entire team at Michael's was professional and courteous. I will come to Michael for vehicle purchases in the future as well as recommend them to family and friends. More

My Car Needed a New Transmission.....NOOOT!! My car was making a hideous sound and would not change gears or move. I had it towed to Michaels Chevrolet thinking they might be expensive but hoping My car was making a hideous sound and would not change gears or move. I had it towed to Michaels Chevrolet thinking they might be expensive but hoping they would be honest. Got a call from Jason in the service department and he broke the news that my car needed a new transmission.... best case scenario was $3,000 and worst case was $3,800. Something told me this wasn't right. I had my car towed to a transmission repair shop for a second opinion. Their worst case scenario for a rebuilt transmission, if in fact that was the problem, was $1,700. A $2,000 difference!! You can imagine my shock and horror when they called me and told me the problem with my car had nothing to do with my transmission....part in axle had popped off. The total to fix it? About $350, which included tire realignment. After getting my car back from them, I promptly waited a month to see if the transmission would die. After a month, I called the service manager, Brian and explained what had happened and asked for some answers as to why there was such a difference in diagnosis, which would have resulted in a $3,500 difference in cost. He asked for a copy of the invoice for the repairs we got, which I e-mailed him. Never heard back from him. I e-mailed him again with my concerns and questions and he ignored me. I gave them a chance to explain themselves and I wanted to give them the benefit of a doubt. Their silence only serves to confirm my fears that they wanted to take me to the bank. I would have a new transmission that I didn't need. Be careful when dealing with Michaels Chevrolet. They turned out to be unprofessional, dishonest and unethical. More

I bought a new Camaro! This is my 3rd purchase at Michaels. @ cadillacs and now a brand new 2014 Chevy Camaro. I love it! I have worked with George in the past and I was v This is my 3rd purchase at Michaels. @ cadillacs and now a brand new 2014 Chevy Camaro. I love it! I have worked with George in the past and I was very pleased that they remember that each time I come in. Bruce Cain is one of the nicest people I have ever met. He knows I am not there to window shop. And he knows I am not there to listen to just any salesperson eager to sell me just any car. George Melton makes it enjoyable and gives me all the info I need and works hard to make the best deal for me. Thank you George and Thank you Bruce! Connie Preston More

Very good customer service We were helped with our vehicle far and beyond our expectation in customer service. Michael Automotive also helped us go over the vehicle and fix any We were helped with our vehicle far and beyond our expectation in customer service. Michael Automotive also helped us go over the vehicle and fix any cosmetic stuff in the vehicle. More

This was the fastest car purchase I've experienced. The online application process was great. Matt made the process pleasant by making us feel very comfortable and ensured he paid attention to our ne The online application process was great. Matt made the process pleasant by making us feel very comfortable and ensured he paid attention to our needs. More

George M was the online salesman. Met him on a Monday morning and he helped me big time. Had a great experience and amazing car. morning and he helped me big time. Had a great experience and amazing car. More

When I first arrived at the service center I was immediately greeted by Mr Debussey there was no wait time or looking around for someone to help me. Mr Debussey was very interested in what problem immediately greeted by Mr Debussey there was no wait time or looking around for someone to help me. Mr Debussey was very interested in what problem had brought me to the service center and show a genuine concern for getting me back on the road as fast as possible. More