Blackstone Chevrolet
Fresno, CA
Filter Reviews by Keyword
By Type
Showing 278 reviews
David did an excellent job. , Very impressed with his time, Patience and Effort.. My CT6 came out shining, riding and smelling like new money Crisp and Clean. A+!! , Very impressed with his time, Patience and Effort.. My CT6 came out shining, riding and smelling like new money Crisp and Clean. A+!! More
I have to say the service department has stepped up their game since Vanessa has stated working at Michaels. Vanessa is always friendly and knowledgeable and seems to understand that customer service is the game since Vanessa has stated working at Michaels. Vanessa is always friendly and knowledgeable and seems to understand that customer service is the most important aspect of a customers experience. A year ago I left a negative review because of the lack of quality customer service. We will be customers for life as long as we continue to receive excellent customer service like Vanessa has shown us!!! More
We were promised 4 oil changes when purchased Our Traverse, first oil change went well as promised, second oil change not so good, they charged me for the oil change and said the other 3 credits wer Traverse, first oil change went well as promised, second oil change not so good, they charged me for the oil change and said the other 3 credits were not showing on our account. Enjoy your $76.39, we won't be returning, ohh, and the new truck I am buying, well it won't be purchased at Michael's! More
Micheal Chevrolet had friendly staff Excellent customer Micheal Chevrolet had friendly staff Excellent customer service Had my truck in and out within a timely manner ! Micheal Chevrolet had friendly staff Excellent customer service Had my truck in and out within a timely manner ! More
Sales team will try to pressure you into getting something you don’t want, Then will be upset at you if you don’t comply. Asked what the trade-in value for my vehicle would be, but they were just in something you don’t want, Then will be upset at you if you don’t comply. Asked what the trade-in value for my vehicle would be, but they were just interested in selling me a new car. Once I asked repeatedly I just want to know the value of my trade-in the salesman went to his manager Danny Jackson and told him I was not interested and Danny said your trade-in is Worth $100 to me. I would describe my experience with the sales team as disrespectful and degrading. More
Your service has been less than acceptable. You diagnosed an issue, charged me, and it was incorrect & didn’t fix the problem. You charged me $300+and that was wrong!! Never got the vehicle home….drove ri an issue, charged me, and it was incorrect & didn’t fix the problem. You charged me $300+and that was wrong!! Never got the vehicle home….drove right back to shop. You called once, after Monday no word from you….today one week later….. still no word…..now what will you do? Charge me again? I’m upset at you for not repairing it right the first time. Let me hear from you today. Ms Harvey More
Tan was great! Very accommodating and friendly. He was not pushy and made the experience very pleasant. The delivery to our home was wonderful! Thank you. not pushy and made the experience very pleasant. The delivery to our home was wonderful! Thank you. More
Salesman try to go out of there way for you but sales manager did not let my sales guy keep his word to me. I lost out on roughly 1000 dollars in a set of running boards for my truck. message me for deta manager did not let my sales guy keep his word to me. I lost out on roughly 1000 dollars in a set of running boards for my truck. message me for details. More
Worst place to takw your car. The repairs are not fixed properly. You will de defiantly need to come back within a week for the same issue. They also give you your car back with the same issue and check en properly. You will de defiantly need to come back within a week for the same issue. They also give you your car back with the same issue and check engine light on as well. If i was able to rate zero stars i would. More