Bismarck Motor Company
Bismarck, ND
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Best sale experience ever! Baldr spent a lot of time with me to show me the Honda CRV. After showing the differences between the 2015 and the 2014 I was still needing to check Baldr spent a lot of time with me to show me the Honda CRV. After showing the differences between the 2015 and the 2014 I was still needing to check out a couple of other vehicle choices. He was fine with that which I found unusual, since most car dealers at that time try to push a close to the sale. I went to the other dealership, but I was not satisfied with the other vehicles and came back and bought the 2015 Honda CRV EXL touring from him. I was perhaps the best car purchase experience I had. He took the time I needed, felt no pressure to purchase. It couldn't have been a better experience. (My brother was even impressed!) More
Wonderful experience all around! I recently bought a 15' Honda Fit from Tim Nelson at Bismarck Motor Company and the entire experience was great! He was very helpful on explaining all I recently bought a 15' Honda Fit from Tim Nelson at Bismarck Motor Company and the entire experience was great! He was very helpful on explaining all the features of the car, what options I had for it, and all the details of the paperwork. After a short time I was given the keys to my new car! Tim and everyone at Bismarck Motor Company are super friendly and easy to work with. I highly recommend visiting them if you are in the market for a new vehicle! More
Great Dealer + Great People = A Satisfied Customer! My wife was so happy with her '14 Nissan Sentra she bought last May, I contacted our salesman, Dave Atkinson, about getting another one in October. Ev My wife was so happy with her '14 Nissan Sentra she bought last May, I contacted our salesman, Dave Atkinson, about getting another one in October. Even though Dave was away on vacation in Canada, he put me in touch with Lance Meyer who handled my financing. Everything was handled over the phone, and when I pulled into the dealership, I saw them polishing my new car! We signed papers and Dave came out to make sure we were satisfied, showed us a few things about the car, and sent us on our way. When our two grandsons are looking for their first cars, we'll take them down to see Dave at Bismarck Motor Company. More
Very good experience! My wife and I worked with George Anderson and really enjoyed the whole experience of leasing a Nissan Juke from here. George was really great to work My wife and I worked with George Anderson and really enjoyed the whole experience of leasing a Nissan Juke from here. George was really great to work with and explained everything well throughout the entire process. I leased my current Nissan Altima from George through BMC and he was good about following up in subsequent run-ins to ask how things are going and making sure we liked the car(s) we got through him. Would definitely recommend to others, specifically to work George as he nice and easy to work with. More
AS GOOD AS IT GETS! I recently (Sept '14) purchased a Honda Odyssey from Bismarck Motor Company and am still being blown away by the whole experience. When I went to the I recently (Sept '14) purchased a Honda Odyssey from Bismarck Motor Company and am still being blown away by the whole experience. When I went to the lot, there were no Odysseys there. I had been referred to George Anderson by a friend who also recently bought an Odyssey. George was not in, but another saleman (Travis Rieger) took down my information and gave me an informational booklet on Odyssey's. He also confirmed that there were none on the lot but they were anticipating getting in 1 or 2 soon. Low and behold, George called me at 5 pm that same night to tell me an Odyssey had come in. He let me know that I could come look at it although it wasn't programmed yet and didn't even have the plastic off. So I made my way down there and checked it out. This is when it got really good. George took me out to the vehicle to look at and show me what he could (since it was not programmed yet). After going back inside, he explained how the BMC did business under Bob Kupper. They were a "sticker price is the lowest price" with no negotiating. I smirked and thought, "Isn't that everywhere?" George then showed me the invoice for them to buy the van, and how it was only $200 less than what they planned to price it at. I was blown away that a dealship would do that. He then asked if I planned to trade in a vehicle which I did if they didn't gouge me on the price. Again to my surprise, they gave me a very reasonable trade in price, considerably more than I expected. George then ran back and forth to the business manager to crunch numbers on leasing v loan (including months, incentives, APRs,etc). George made no reference of time and had the demeanor to stay until midnight if I chose. He informed me that there was a note from the manager for another salesman to contact a client about this van. Again, I thought, " Here we go, back to old dealership tactics." Surprised again. George told me it was completely up to me on what I wanted to do. He said if I liked the van and planned to purchase it, I should put down a deposit to hold it in my name before the morning. If I had any hesitation, I should sleep on it and come back in the morning. There was no pressure, no tricks, and no run around. I called my wife and we agreed to put a deposit down. Next day, my wife and I both came in to make the final purchase. The agreement was contingent upon a full inspection of my trade in as well as a test drive and daylight inspection of the van. George went above and beyond of what we consider satisfactory customer service. He even walked to a gas station to buy us some bottled water because the dealership was out! George answered all accessory questions we had without pressuring us to buy anything. He was constantly running around to various people to get any answer he didn't know himself. He passed us on to Lance Meyer, our business manager. Lance was equally non-pressuring and walked us through our options at a very slow pace, as to not blind side us with hidden fees or play number games. So after all the ink dried, George gave us a personalization tour of the van and all the bells and whistles. It has been almost a month now, and I still contact George with any concerns or issues I have. He always responds that day, and will help me to his fullest extent, even offering to pay for new license plates so I wouldn't have to make a special trip to the dealship. I simply cannot describe how happy my wife and I have been, and have most certainly found our place and guy we will buy our next vehicle from. More
GREAT DEALERSHIP Britta Burbach was amazing to work with! For the first time while buying a car (and there's been many), I felt like a customer, not like a victim of a Britta Burbach was amazing to work with! For the first time while buying a car (and there's been many), I felt like a customer, not like a victim of a ruthless mugging. Britta greeted me like a guest and answered every question and followed thru with getting a block heater installed in record time! My busy life did not allow me to pick the car up, so Britta brought it to me! Thank you Bismarck Motor Company and Britta for helping me find the best vehicle for me! More
Excellence Experience !! Purchased a used vehicle with my son, it was his first "major" vehicle purchase. Now remember this dealership sell cars worth 10 times what we spent Purchased a used vehicle with my son, it was his first "major" vehicle purchase. Now remember this dealership sell cars worth 10 times what we spent on this vehicle, HOWEVER, they made us feel like we were their only customer. Not just the sales rep (Tony H.) but everybody we saw in the store shook my son's hand and congratulated him on his purchase. This made him feel great. Remember buying your first car, getting a loan for it, wondering if you did the right thing ? Working these people but those fears to rest, made this buying experience a pleasurable one. We would recommend this dealership. More
Great buying experience! Tim Nelson and others at the dealership were excellent at trying to satisfy all of our requests while purchasing our 2011 Nissan. I recommend buying f Tim Nelson and others at the dealership were excellent at trying to satisfy all of our requests while purchasing our 2011 Nissan. I recommend buying from Bismarck Motor Company. More
New Car Purchase Greg Brown was an awesome salesman. The process was smooth and basically done over the phone. We picked up the new vehicle and spent about 1 1/2 hours Greg Brown was an awesome salesman. The process was smooth and basically done over the phone. We picked up the new vehicle and spent about 1 1/2 hours at the dealership. Very quick and painless. I will definitely purchase from Greg again. More
Dave Atkinson is a super salesman. We trusted his input and his willingness to help us find a vehicle we would enjoy driving. We would recommend Dave to anyone wh is a super salesman. We trusted his input and his willingness to help us find a vehicle we would enjoy driving. We would recommend Dave to anyone who plan to shop for a car at your dealership. Loretta and Gerhard Arntz More