Back

Bishop Maserati Alfa Romeo

Hurst, TX

4.6
1,278 Reviews

555 NE Loop 820

Hurst, TX

76053

Directions

By Type

Showing 1,278 reviews

September 18, 2018

Keisha mad ethe whoel process incredibly easy. Keisha was very helpful throughout the whole process and made everything easy to do. She was very helpful with making sure I had everything set up bef More

by joshfarrar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keisha, Adam A., Ben Rojas
September 18, 2018

They will keep your deposit right after they sell the car to someone else!! They have had my $400 since Aug 17th. Still have not returned it a month later! Also they do not nego More

by timschorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam A., Justin M.
Sep 18, 2018 -

Bishop Maserati Alfa Romeo responded

We are sorry for the misunderstanding. We assumed when you chose not to purchase the first car and purchased the second car you were satisfied. Regarding your deposit, the salesman felt he was instructed to use the $400 deposit towards getting a second key made. We have refunded your deposit in full and if you would still like to have the key please let us know and we will be happy to assist you.

September 18, 2018

Great Service Keisha was super friendly, and very helpful, she helped make this process quick and simple for us. She followed up with us even after we purchased th More

by JohnsonFam09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keisha B.
September 17, 2018

Purchased used Toyota Excellent purchase, no issues. They allowed me to take the car to the Toyota dealer for a review. They rotated the tires at my request, & installed More

by Plano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
September 17, 2018

Great Experience Thanks to Will! Essence Maserati has a varied selection of pre-owned cars! We found five SUVs of various brands that met our search criteria...purchased a Mercedes GL More

by G.A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will M., Danny Warren
September 17, 2018

Very opened and transparent. The guys here are great. My personal dealer (Brandon) was kind enough to let me know about the a deficiency in the used vehicle I was purchasing in ad More

by Deltadogg2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lowery, Adam A., allen johnson
September 17, 2018

Repair Very knowledgeable and friendly. They gave me all of my options and the consequences of repairing or replacing each part in all of me determine which More

by 04Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Bush, Giovanni C.
September 13, 2018

Excellent service and no pressure I would like to thank Ayman and Kirk for a great no pressure experience leasing my 2018 Stelvio. I had not considered Alfa Romeo but was referred to A More

by Stelvio2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Frederick, Ayman M, Ben Rojas
September 11, 2018

Issue Resoved Thank you Adam and Kirk for resolving the issues and above all following up on your promise to make this right. Thanks again look forward to doing bus More

by Shaned37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Frederick, Adam A.
September 10, 2018

Minor Fixes It is very easy to call and get an appointment set up along with a loner car. Even does a great job explain about updates or any services rendered. More

by Jay T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan S.
...
98
...