
Bishop Maserati Alfa Romeo
Hurst, TX
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Great Buying Experience We spoke with Essence service tech Brendan J at a local event. He was extremely gracious in answering many of our questions about the brand. When we c We spoke with Essence service tech Brendan J at a local event. He was extremely gracious in answering many of our questions about the brand. When we came by the dealership a few weeks later he remembered us and introduced us to Ayman for assistance with our purchase. Ayman was a pleasure to work with. We never felt like were being "sold" a vehicle. Although the entire process took several hours, he was very patient in answering all of our questions and provided a seamless experience. Kudos to Danny in Finance for ensuring the paperwork process was efficient and there were no surprises. If you're looking for an Alfa Romeo we highly recommend you see Ayman and the entire team at Essence! More
Great car buying experience. The customer service was impeccable. Mario was patient and made recommendations for vehicles within my price range. Mario was knowledgeable and answer The customer service was impeccable. Mario was patient and made recommendations for vehicles within my price range. Mario was knowledgeable and answered all our questions. More
Low pressure, but good quality Sales team helped me feel comfortable, listened to my concerns and worked hard to help me find the financing options that best suited myself and my fi Sales team helped me feel comfortable, listened to my concerns and worked hard to help me find the financing options that best suited myself and my financial goals. More
factory warranty issues I took my recently acquired Maserati in for some factory recall items as well several warranty issues. I can't give a higher rating than the way Rand I took my recently acquired Maserati in for some factory recall items as well several warranty issues. I can't give a higher rating than the way Randy Bush and his service staff took care of me. The items were fixed, even the ones that they had to press Maserati to OK and I received the car back, on time, in spotless condition. This is a first class service operation, that I highly recommend. More
Hassle Free Buying Experience Justin and Ayman were both incredibly helpful and polite. They were straight forward and worked with us to find our needs and what we were looking fo Justin and Ayman were both incredibly helpful and polite. They were straight forward and worked with us to find our needs and what we were looking for. The financing was transparent and we never felt pressured. Overall, a painless and friendly experience. More
Great Experience Ayman was very attentive and listened to exactly what I wanted and found just the right car for my wife. Ben in finance also great Ayman was very attentive and listened to exactly what I wanted and found just the right car for my wife. Ben in finance also great More
Amazing buyer experience The staff was extremely professional. When I arrived after work to purchase my car, it was detailed, and I was greeted at the door with the key to tes The staff was extremely professional. When I arrived after work to purchase my car, it was detailed, and I was greeted at the door with the key to test drive. The entire buying transaction took less than 30 minutes. I couldn’t be happier!!! More
Knowledgeable, friendly, and not pushy Hi, We have been considering Alfa Romeo (tired of Japanese/German sport sedans/SUVs). Allen J met us at 5:15 on Sat evening, listened to what we were Hi, We have been considering Alfa Romeo (tired of Japanese/German sport sedans/SUVs). Allen J met us at 5:15 on Sat evening, listened to what we were looking for and walked us through the available models and options. I don't he even collected our phone number or email! He treated us so well that he would not need to call (or bug) us but the treatment made sure that we would go back to him when we are ready. What the sales process should be. Ravi Venkataraman More
Accommodating I work long hours at the post office and they communicated and stayed in contact with me through the whole process. They worked and handled everything I work long hours at the post office and they communicated and stayed in contact with me through the whole process. They worked and handled everything fast and worked with me around my scheduled. They got me an Uber and stayed after working hours so I could get my car. I can in and all I had to do is sign papers, pay down pymt and drive away More
5 of 5 stars Shout out to miss Keisha Butler who was extremely helpful from the getgo. She worked with me and got me what I wanted. Offered me refreshments and an Shout out to miss Keisha Butler who was extremely helpful from the getgo. She worked with me and got me what I wanted. Offered me refreshments and anything to make my time at the dealership comfortable. Thank y’all More