Bishop Maserati Alfa Romeo

Service expectations Went in for my first oil change. Disappointed that I don’t get a report on what they did to my car etc. didn’t receive a car wash which I have gotten Went in for my first oil change. Disappointed that I don’t get a report on what they did to my car etc. didn’t receive a car wash which I have gotten previously at my other car dealerships that I have owned before. Didn’t give any details on anything. So far my experience at this dealership hasn’t beeen great and I would assume more being a high end dealer. More

They go above & beyond Beyond the ease of the Sales Experience --- they come through on their word. When they say they will fix items after the sale they really do what the Beyond the ease of the Sales Experience --- they come through on their word. When they say they will fix items after the sale they really do what they promise. Adam is our go to guy. Would recommend him to anyone looking for a new vehicle. Their customer service & their inventory is far beyond what you'll find at any other lot. Stop here first! More

Would Purchase Here Again Everybody here was very nice and respectful. Nobody was pushy and this was an awesome experience! Mario was awesome and did such an awesome job!! Everybody here was very nice and respectful. Nobody was pushy and this was an awesome experience! Mario was awesome and did such an awesome job!! More

fast and easy I hate going to a dealership and have to wait for hours before I can decide whether or not I am able to purchase a vehicle, Whith their online servic I hate going to a dealership and have to wait for hours before I can decide whether or not I am able to purchase a vehicle, Whith their online service I wa able to get preaproved and I wa there for maybe 36 signing papers no hassle no going back and forth with negotiations. More

Pleasant Experience Deal was easy, no pressure and enjoyed working with everyone. They had a large inventory, but did not have the color combination we wanted, so we were Deal was easy, no pressure and enjoyed working with everyone. They had a large inventory, but did not have the color combination we wanted, so we were able to pick a car that was in transit that had everything we wanted. More

Amazing experience We live in Florida but couldn’t find the deal I was looking for on an Alpha Romeo Stelvio Ti Sport. So I look in Texas and found Ayman at Essence Ma We live in Florida but couldn’t find the deal I was looking for on an Alpha Romeo Stelvio Ti Sport. So I look in Texas and found Ayman at Essence Maserati. All I can say is I wouldn’t do anything different. The experience was awesome, the customer service was awesome, the facility was nice and clean. Just an over superior experience. To me car buying is not fun but I would go to Texas again and again to have the same experience. From the start of the process through texting and phone calls to visiting the dealsership and signing the papers, Ayman was there helping me. The laid back no pressure atmosphere was also for sure a big plus. if you are in the market for an Alpha Romeo. This dealership and especially Ayman is the way to go. You won’t regret it. More

Great service, amazing staff We came in for routine maintenance and it turned out we needed a level 4 servicing (about a 10 hour job) but our appointment was at 3 pm so there was We came in for routine maintenance and it turned out we needed a level 4 servicing (about a 10 hour job) but our appointment was at 3 pm so there was no way they were going to be able to finish before 7. They told me they would get as much finished as possible and then we could schedule an appointment for the rest at a later date. When doing the servicing they found that a couple of our tires were extremely bald. I had already known that and was planning to replace them but I appreciated them pointing it out. They also diagnosed a squeaking problem and filed a claim with warrantee (since it was a CPO car) for me! When I showed up to pick up my car the service representative was drenched in sweat. He told me that the detailing crew had left early so he personally washed and detailed my car himself! Everyone there is super friendly and unbelievably helpful! More

Exceptional Service Rami was very quick to respond we were able to do everything over the phone. He had all the paperwork ready when I got there. Easiest and fastest ca Rami was very quick to respond we were able to do everything over the phone. He had all the paperwork ready when I got there. Easiest and fastest car buying experience! I will definitely be back when I’m ready to purchase another vehicle. More

One VERY Happy Customer Al from sales was extremely professional and helpful and provided the utmost excellent service possible. He made the process of getting a new car such Al from sales was extremely professional and helpful and provided the utmost excellent service possible. He made the process of getting a new car such a breeze and I couldn't be happier! More