
Bishop Maserati Alfa Romeo
Hurst, TX
Filter Reviews by Keyword
By Type
Showing 1,278 reviews
Excellent I think you got quality cars and excellent sales person.and l like the quality and cleanest of cars there.erik is a very nice and friendly guy l reall I think you got quality cars and excellent sales person.and l like the quality and cleanest of cars there.erik is a very nice and friendly guy l really felt comfortable dealing with him More
Exceeded Expectations I have visited the Essence Service Department twice now with my Alfa. Both visits were handled by the staff very well. Friendly, helpful, and knowledg I have visited the Essence Service Department twice now with my Alfa. Both visits were handled by the staff very well. Friendly, helpful, and knowledgeable staff here. Communication was prompt and clear which is extremely important. More
First lease in my lifetime and it was smooth I worked with Ayman to lease our first car (stelvio). Ayman was a breeze to work with, never pressured and answered all our questions. He was patient I worked with Ayman to lease our first car (stelvio). Ayman was a breeze to work with, never pressured and answered all our questions. He was patient enough to respond to all my queries over sms and we agreed upon the final numbers all on sms. I would definitely recommend Ayman to all my friends. More
2017 Jeep Grand Cherokee All in all, I love the car. Only issue was after signing I discovered the Mopar rock rails (a $900 option that was advertised on their website), w All in all, I love the car. Only issue was after signing I discovered the Mopar rock rails (a $900 option that was advertised on their website), were replaced with factory plastic panels. The rock rails were itemized on the original window sticker and I understand if the original owner had removed them, but the dealership also advertised them on their sale add which leads me to think it was overlooked when they posted the many options that came with this vehicle on Carfax. The manager did come out and look at it, appologized and said, being a used car, they cannot be responsible for the way the vehicles are given to us. It was just a little frustrating but the car was in excellent shape! More
Great selection, efficient transaction, minimal customer svc Very pleased with the Quattroporte GTS; fair price. Swift, efficient, hassle-free transaction via phone and internet for out-of-state purchase. Some e Very pleased with the Quattroporte GTS; fair price. Swift, efficient, hassle-free transaction via phone and internet for out-of-state purchase. Some electrical problem was only noted the day of shipping, fixed at dealer's expense (CPO car), but that delayed shipping by a week. Pre-and post-sale client communication is bare minimum and usually only after my contacting them. Customer care felt overall like buying a Crown Vic from any used car lot. More
Excellent experience My overall experience at Essence was nothing short of excellent. I was most impressed with Ayman's knowledge of the vehicles. He was professional, per My overall experience at Essence was nothing short of excellent. I was most impressed with Ayman's knowledge of the vehicles. He was professional, personable and friendly making it an enjoyable experience. The transaction was no stress and hassle free. All the stars!!! More
Great! Justin and Ben were awesome!!!! Thank you for making me a priority and getting me into the car I wanted!!!! I really really appreciate it! Justin and Ben were awesome!!!! Thank you for making me a priority and getting me into the car I wanted!!!! I really really appreciate it! More
First Service First, let me say that everyone at Essence has alway been fantastic to deal with. Very professional, easy to work with and they sell a great product. First, let me say that everyone at Essence has alway been fantastic to deal with. Very professional, easy to work with and they sell a great product. I bought my car in for its first (10K) service, they were ready for me at the appointed time, completed the necessary service and had my car back in the promised time frame. I am probably being picky here, but when I got my car back the exterior was filthy. Granted, it had rained the days prior so it was dirty when I brought it in, but I can’t recall a time when my car wasn’t at least run through the wash. I wasn’t expecting a full detail, just a basic wash. Out of curiosity, I brought it up to the service tech and was told they could do it but that it would be 90 minutes if I wanted to wait. Anyway, great dealer, great work on the car, I guess I was just a little disappointed at the end given that they are a fairly high end dealership and it just what I had grown accustomed to. More
My new Jeep Cherokee Purchased my 2017 Jeep and it was one of the best experiences I’ve had purchasing a vehicle so far. Thanks to the Essence dealership team & JT McDermo Purchased my 2017 Jeep and it was one of the best experiences I’ve had purchasing a vehicle so far. Thanks to the Essence dealership team & JT McDermott for his outstanding service and his personal touch. More
New Guilia purchase Ayman was a pleasure to work with. He made the car buying experience very easy. Being in the auto industry myself I know how dealerships can be. I wo Ayman was a pleasure to work with. He made the car buying experience very easy. Being in the auto industry myself I know how dealerships can be. I would highly recommend anyone looking for a new Alfa Romeo get in touch with Ayman. Great guy and very knowledgeable about the vehicles he sells. By the way I LOVE my new Guilia... such a great car especially for the price. More