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Bishop Maserati Alfa Romeo

Hurst, TX

4.6
1,278 Reviews

555 NE Loop 820

Hurst, TX

76053

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Showing 1,278 reviews

December 20, 2018

Excellent I think you got quality cars and excellent sales person.and l like the quality and cleanest of cars there.erik is a very nice and friendly guy l reall More

by Festus 1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Rojas, Erik Rubalcava
December 20, 2018

Exceeded Expectations I have visited the Essence Service Department twice now with my Alfa. Both visits were handled by the staff very well. Friendly, helpful, and knowledg More

by brad.crowson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Boshra, Randall Bush
December 19, 2018

First lease in my lifetime and it was smooth I worked with Ayman to lease our first car (stelvio). Ayman was a breeze to work with, never pressured and answered all our questions. He was patient More

by Sridhar 25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayman M
December 19, 2018

2017 Jeep Grand Cherokee All in all, I love the car. Only issue was after signing I discovered the Mopar rock rails (a $900 option that was advertised on their website), w More

by DByrne OKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Warren, Erik Rubalcava
December 18, 2018

Great selection, efficient transaction, minimal customer svc Very pleased with the Quattroporte GTS; fair price. Swift, efficient, hassle-free transaction via phone and internet for out-of-state purchase. Some e More

by chaspe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Rassas, Rosaline Z.
Dec 19, 2018 -

Bishop Maserati Alfa Romeo responded

Thank you for taking the time to share your feedback. We are delighted that you put your trust in us and love the car. We do our best to make sure ever car that leaves the lot goes through a rigorous check before drive off to insure client has no issues upon delivery. In your case, an issue came up that we were able to take care of prior to the car shipping, and we notified you immediately. We appreciate your cooperation and understanding, but we do feel that we communicated well throughout the entire process and informed you when information was needed. That being said, we will make an effort to insure that we stay on top of our communication better moving forward to avoid that crown vic feeling.

December 18, 2018

Excellent experience My overall experience at Essence was nothing short of excellent. I was most impressed with Ayman's knowledge of the vehicles. He was professional, per More

by tiny_em
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayman M
December 18, 2018

Great! Justin and Ben were awesome!!!! Thank you for making me a priority and getting me into the car I wanted!!!! I really really appreciate it! More

by shlcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Rojas, allen johnson, Justin M.
December 17, 2018

First Service First, let me say that everyone at Essence has alway been fantastic to deal with. Very professional, easy to work with and they sell a great product. More

by TLindeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylee S.
December 14, 2018

My new Jeep Cherokee Purchased my 2017 Jeep and it was one of the best experiences I’ve had purchasing a vehicle so far. Thanks to the Essence dealership team & JT McDermo More

by sp7676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT McDermott
December 13, 2018

New Guilia purchase Ayman was a pleasure to work with. He made the car buying experience very easy. Being in the auto industry myself I know how dealerships can be. I wo More

by thom_pettigrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayman M
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