Back

Bishop Maserati Alfa Romeo

Hurst, TX

4.6
1,278 Reviews

555 NE Loop 820

Hurst, TX

76053

Directions

By Type

Showing 1,278 reviews

January 02, 2019

Outstanding I was very impressed with Justin and the whole process. I am loving my new Stelvio. Bravo Essence and Bravo Justin Mowls. Your help was outstanding. More

by sherylqbpro
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Rojas, allen johnson, Justin M.
December 30, 2018

Excellent customer service! We had a wonderful car buying experience at Essence, especially with our salesperson, Justin. We were buying a car for my elderly father and Justin w More

by abjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin M.
December 28, 2018

Not a good experience Rami Rassas is the rudest car sales man I have ever come across. Avoid him like the plague at this dealership. He made the dealership lose an almost c More

by topbuy
Recommend Dealer
No
Employees Worked With
Rami Rassas, Ben Rojas, JT McDermott
Dec 28, 2018 -

Bishop Maserati Alfa Romeo responded

It's unfortunate you feel that way. We are a no haggle, no hassle dealership, and, at times, that direct approach can perceived as impolite, especially when a customer persists on negotiation when we have the best value in the country, and we have to stay firm on our price. Despite that position, we were willing to include an extra year of Maserati certification as part of the purchase. Other reviews, would contradict your statement as to Rami's professionalism.

December 28, 2018

Very nice and as expected I like the dealership and the service provided. I was able to schedule the service over the internet at a time and date convenient to me. More

by Dusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall the name of the service technician, Ayman M, Randall Bush
December 28, 2018

Great Serivice I bought a vehicle from out of state and dealt with Justin. Due to unforeseen events Justin was not in the office when I arrived but he put me in to More

by ofalmanzar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Adam A., Justin M., Danny Warren, JT McDermott
December 27, 2018

First Lease - Easy Breeze! Ayman is the Man! My wife and I leased our first Alfa Romeo Stelvio in November '18. Ayman was was a pleasure to work with. He answered all of our qu More

by Dan The Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayman M
December 24, 2018

Aggravation ! This sale was rushed along and pushed out the door without even seeing the car in person or driving it , and an almost empty gas tank; prior to arrivi More

by rsink66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ala Hamad
December 24, 2018

Best car purchasing experience ever!!! First of all Essence is a great place to purchase any vehicle. Our sales rep was excellent, he was patient and very willing to work with us. He did no More

by B. G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Rassas, Danny Warren, Ala Hamad
December 22, 2018

The bestt car buying experience of my life We knew we wanted a Maserati Ghibli and we knew we wanted to buy with Essence. The icing on the cake was working with Rami!! He was so attentive and s More

by Steve and Bobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Rassas
Dec 22, 2018 -

Bishop Maserati Alfa Romeo responded

What a great review!!! Thank you for taking the time to share your experience. We appreciate your business and hope that you enjoy the car!!! You made the experience a wonderful one for us. Happy Holidays!!

December 21, 2018

White-glove service It was time for me to get annual service done on my Maserati and I was not looking forward to all the hassle that typically comes with that chore. I More

by Paul C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan S.
...
89
...