
Bishop Maserati Alfa Romeo
Hurst, TX
Filter Reviews by Keyword
By Type
Showing 1,278 reviews
Second purchase This was our second purchase from Essence. What a pleasure! Tatum Nowlin helped me find a great car. . She answered all my questions and helped narrow This was our second purchase from Essence. What a pleasure! Tatum Nowlin helped me find a great car. . She answered all my questions and helped narrow my choice. The purchase was flawless and I took delivery at my home. I could not be more pleased with Essence Maserati and their staff. More
Amazing Service Customer service is not a dead art. These men worked tirelessly to get me the lowest rate possible. They were efficient and provided such a personaliz Customer service is not a dead art. These men worked tirelessly to get me the lowest rate possible. They were efficient and provided such a personalized experience. I highly recommend these amazing men for your next purchase. They will take care of you and go above and beyond your expectations. More
Superior service I came in looking for a 2018 Jeep Wrangler and met Al, he was very excited and knowledgeable on jeeps and explained me every single detail of the Jeep I came in looking for a 2018 Jeep Wrangler and met Al, he was very excited and knowledgeable on jeeps and explained me every single detail of the Jeep I wanted. He also gave me several options and saved me $$ along the way! Thanks Al and the whole Maserati team at essence! More
Extremely Efficient and Caring Couldn’t have asked for a better experience at Essence Maserati. My time was limited and Erik was able to execute the majority of the work prior to my Couldn’t have asked for a better experience at Essence Maserati. My time was limited and Erik was able to execute the majority of the work prior to my arrival. Less than 15 min I walked out with the car I wanted at a price that was better than anywhere else. He went the extra mile and ensured he was providing me with exactly what I wanted even after the sale was complete. More
Seamless online purchase Tatum is amazing and responsive. I contacted her about a vehicle I had seen online and wanted to know more. She eagerly assisted me and was responsive Tatum is amazing and responsive. I contacted her about a vehicle I had seen online and wanted to know more. She eagerly assisted me and was responsive throughout the process. Even when I asked a million questions, her answers were thorough and honest. Then when she was unavailable, she linked me up with Rami who was equally as great. They were transparent with their numbers and paperwork. I’m secretly extremely frugal so my adding up of every penny, where it would normally aggravate someone, Rami’s patience shun through. This team is awesome... ohhhh, I also wanted to have the vehicle shipped to me within a short time frame.... they made it happen the next business day!! They are an awesome team and their prices with CPO are unparalleled in Texas! More
Great Experience purchasing a Jeep I found a 2019 Jeep Cherokee online at this location for better price compared to all other Jeep dealers around. I scheduled a test drive over the pho I found a 2019 Jeep Cherokee online at this location for better price compared to all other Jeep dealers around. I scheduled a test drive over the phone and Al Hamad was our salesman who helped us with the test drive when I arrived the dealership. He is a very friendly person to work with (with a good sense of humor :) ). He stayed up with his promise of getting my vehicle detailed again free of cost after a month of purchase when I was there to pickup my license plates. We couldn’t be any happier with our vehicle buying experience with Al Hamad. More

Professional, Fast and Friendly I have nothing but great things to say about my experience with Essence Maserati Alfa Romeo. The staff greeted my family with a warm and friendly wel I have nothing but great things to say about my experience with Essence Maserati Alfa Romeo. The staff greeted my family with a warm and friendly welcome. They made sure we were comfortable as they finalized our paperwork. The communication before our visit set the right expectation. Everything was as expected based on my previous conversation with Justin. Kudos to Justin for being professional and easy going. Not once did we feel like this was just another deal that needed to get done. It felt and was genuine. I’m happy with my purchase and will definitely consider Essence for my family’s future needs. More
Warranty Work on Dash and Upgrade to system Evan was so helpful and polite during this service, went above and beyond to make sure my wife and I were taken care of, he was very forthcoming with Evan was so helpful and polite during this service, went above and beyond to make sure my wife and I were taken care of, he was very forthcoming with information and how service was going, I couldn’t ask for a better service experience. I wish all service departments were as good as this one. Thank you Evan for another wonderful service experience. You are the best. Thanks again Justin Killion More
Great Experience purchasing a vehicle I was shopping another vehicle at their sister store ecarone when I test drove a 2019 Jeep Cherokee that didn't have the options I wanted. I DID find I was shopping another vehicle at their sister store ecarone when I test drove a 2019 Jeep Cherokee that didn't have the options I wanted. I DID find what I wanted at Essence Maserati however when looking at the website while working with Keith at ecarone. Keith contacted Adam (salesmanager) to get ready what I wanted and I drove over to take a look. I met Adam and began working with Al, my Salesman. I took the test drive, loved the Jeep and worked the deal. They gave me more for my trade, Ash and Ben in finance were great as was the whole experience. I even learned a bit about Maserati's from Tatum as well! The dealership was great and I would recommend Al, Ask, Adam and Tatum More
Fast, easy, enjoyable! Essence is terrific! Bought a preowned Infiniti from them that I saw online. My sales person, David Builtron, couldn’t have been better. The deal was Essence is terrific! Bought a preowned Infiniti from them that I saw online. My sales person, David Builtron, couldn’t have been better. The deal was done without me ever having to step foot into the dealership. Thus, there were many questions I needed answered via Email. David was extremely patient and very fast to respond. He was straight forward and a consummate pro the entire time. Also, the finance department was very accommodating and allowed me to choose the best finance option and lender for me. They allowed me to place a deposit on the vehicle and hold it for 3 days while I researched my options. I decided to go ahead with the deal and went to the dealership, the same professionalism I experience to that point continued. Ash, the finance/warrant guy was great and projected tremendous positivity and proffesionalism. These folks know what they are doing. I was in and out in aboutan hour. This was a terrific experience and would highly recommend Essence Maserati Alfa Romeo to every! Thank you David, Ash, and Ben-you guys are top-notch! More