Bishop Maserati Alfa Romeo

Awesome & Easy I dislike spending hours at car dealership. It seems like buying a car can be an all day ordeal at most places. At Essence Maserati, I was in and ou I dislike spending hours at car dealership. It seems like buying a car can be an all day ordeal at most places. At Essence Maserati, I was in and out of the office in a few minutes with my new purchase on an awesomely priced vehicle. Thank you for catering to my request in the beginning to not waste my time. I will definitely purchase my next vehicle from Essence Maserati. More

Second time visiting, both visits great! This was my second time visiting this dealership for service. Both times have been beyond expectations on the level of professionalism. I have to driv This was my second time visiting this dealership for service. Both times have been beyond expectations on the level of professionalism. I have to drive across DFW to get to this location so it is no small feat to get here. Each time I have had service here it was quick and efficient. Both times I expected to be at the dealer all day waiting and each time the service was done within a couple of hours. Way beyond expectations on the timing. My hats off to the technical folks for a job well done and thanks for a great advocate in the front of the house. Greg Main has been the pinnacle of professionalism every time I have visited this service department. Do not hesitate to entrust your vehicle to Greg and his fellow staff. Job well done! More

excellent service Jeff and his team took excellent care of me and my car, I was in and out with ease and under the time he expected. My Alfa was also expertly detailed Jeff and his team took excellent care of me and my car, I was in and out with ease and under the time he expected. My Alfa was also expertly detailed when returned, a very nice touch. More

The service department was awesome! I wish I could say the same on the staff in the lounge area. No hello, no smiles. Didnt feel the good vibe. Im glad I wasnt buying an alfa at that moment. the same on the staff in the lounge area. No hello, no smiles. Didnt feel the good vibe. Im glad I wasnt buying an alfa at that moment. More

Sam and Amanda were a great team to work with! They made the purchase of our car super smooth! I would highly recommend going to Essence to purchase a vehicle. the purchase of our car super smooth! I would highly recommend going to Essence to purchase a vehicle. More

OUT OF STATE PURCHASE We live out of state and purchased an Alfa Romeo vehicle. Essence provided outstanding customer service. Kirk Fredrick, Manager and Paul Adkins, Direc We live out of state and purchased an Alfa Romeo vehicle. Essence provided outstanding customer service. Kirk Fredrick, Manager and Paul Adkins, Director of Sales were fantastic, polite and knowledgeable. We were treated with respect and the overall experience was absolutely a "10." Please patronize this dealership, we would do business with Essence Maserati Alfa Romeo in the future. Thank you! More

quality service, but not enough staffing Dropped by Stelvio off for 2 year service. Had to bring the car back for a secondary issue. Jeff in service did a nice job in setting me up with a loa Dropped by Stelvio off for 2 year service. Had to bring the car back for a secondary issue. Jeff in service did a nice job in setting me up with a loaner for the follow-up visit. However, being at Essence two times in a two week period highlighted they are woefully understaffed in the service department. Jeff did all he could to support scheduled drop-offs, unscheduled drop-offs, phone calls, and the mountain of paperwork they generate on the drop-off/pick-up process. My other car is a MB and when you show up there for service, you get an army of support, and you are in and out in minutes. Jeff was everything Essence should hope for and more, but they need to set him up for success with more staffing and leaner processes. Ironically, they very guy I am giving props to, is not listed on there feedback form. Maybe they should have those other names working as hard as Jeff. More

Greg was great! You guys had us in and out in just a few days and the car is exactly as it should be. Thanks! days and the car is exactly as it should be. Thanks! More

Great Service Very attentive to making sure I was taken care of. I was not there a long time. They did there best to get me out as quick as possible Very attentive to making sure I was taken care of. I was not there a long time. They did there best to get me out as quick as possible More

I took my Alfa in for a 10K service. The staff was very friendly, and completed the service quickly. They also completed a software upgrade at the same time, which saved me from having to make another tri friendly, and completed the service quickly. They also completed a software upgrade at the same time, which saved me from having to make another trip. More