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Bishop Maserati Alfa Romeo

Hurst, TX

4.7
1,277 Reviews

555 NE Loop 820

Hurst, TX

76053

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Showing 1,277 reviews

May 01, 2020

This isn’t an AMAZING dealership! Everyone there is super friendly, nice, and helpful. They help you find the car or options you are looking for. Transactions are fast and easy. We have bought 2 car More

by rdhtoothfairy
Recommend Dealer
Yes
Employees Worked With
Adam
April 30, 2020

Greg is great as usual and very accomodating with providing a loaner car while mine is in service. While the car itself has been a journey to own, Greg made it relatively painless. More

by benn7391
Recommend Dealer
Yes
Employees Worked With
Greg Main
April 27, 2020

Professional & Empathetic Just had my first service for a recall on a pre-owned vehicle I recently purchased. The employee I worked with was professional and empathetic. The wo More

by mdw2554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Main
April 27, 2020

I arrived on time for my appt at 830 am on 4/27. I explained my issue to Greg and he took care of it 100%. I was in and out in less than hour. Great service. More

by Tony T
Recommend Dealer
Yes
Employees Worked With
Greg Main
April 25, 2020

Efficient and professional Essence Maserati did a fine job with the transaction side of the sale. The detailing of the car upon delivery needs a bit more quality control, whil More

by nickeyoates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Masoud Rahmani did an excellent job, Rami Rassas
April 24, 2020

Fabulous service and support Essence Maserati has always been helpful, honest and very timely. Greg Main exemplifies the pure qualities of what a service manager can and should b More

by anthony.arthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Bush in parts - the man knows his stuff, Greg Main
April 24, 2020

They picked up the car did the service and returned it. I worked first with Carson and then Greg. Carson did the "heavy lifting" to solve my wheel problem and then Greg took over and had it and the warrant More

by TOM.PANZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Garrison, Greg Main
April 22, 2020

They made it very easy to get the work done on the car. Great communication and well informed on what needed to be done. Thank you. More

by RICK_MULLER
Recommend Dealer
Yes
Employees Worked With
Greg Main
April 22, 2020

I Bought a Maserati today,but not from Ron! Rude&Bad Service I tried calling this company three times and when I finally got thru to someone it was Ron. Rude from second one, I asked to talk to someone else and More

by MasBUYER
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Manager of Sales, I think it was Ron.
Apr 22, 2020 -

Bishop Maserati Alfa Romeo responded

Thank you for sharing your experience, but it is inaccurate. Rami answered the phone and you stated that you are interested in an 18 year model Maserati. You provided no other context, as he was trying to narrow down your options, you became impatient and frustrated and Rami said, "I'm just trying to understand which vehicle you want to view, exhibit a little patience and we will get there." To which you replied, this is the 3rd time I've called, and to which he replied, but this it the first time you have spoken with me and then you hung up the phone. As you were notified on the call, all calls are recorded, so we have record of this. That being said, congrats on the new car.

April 20, 2020

Great Hospitality from Greg Main. he assisted me with a loaner car, gave me detailed information about the service being performed. The car was ready and clean the same afternoon. Great job! More

by Laura
Recommend Dealer
Yes
Employees Worked With
Greg Main
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