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Bishop Maserati Alfa Romeo

Hurst, TX

4.7
1,277 Reviews

555 NE Loop 820

Hurst, TX

76053

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Showing 1,277 reviews

May 11, 2020

Called in advance to book my service appointment. Was told it wouldn’t take longer than 30 min. Showed up on time and left over 2 hours later. Had to take several business calls from the lobby. Even More

by trackris24
Recommend Dealer
No
Employees Worked With
John Cooper
May 11, 2020 -

Bishop Maserati Alfa Romeo responded

Good afternoon, My name is Carson Garrison, I am the service director here at Essence. I want to offer my sincerest apologies, we strive to give excellent customer service and we obviously dropped the ball, I would love to discuss this further, we never want an unhappy client. You can reach me at 682-241-6590 anytime. Thank you, Carson Garrison

May 11, 2020

great service got everything done under warranty. i was able to wait for the work to be done. it was very convenient and they were very friendly. More

by DANBURCH8338
Recommend Dealer
Yes
Employees Worked With
Greg Main
May 08, 2020

Had to go for a software update and I was taken care of super quick. Easy process and friendly folks. Well done, thank you Greg. More

by TIM.HERRON
Recommend Dealer
Yes
Employees Worked With
Greg Main
May 08, 2020

John did a great job and was very courteous. He took time to explain the problem, too. I would highly recommend him to other customers. More

by scott s
Recommend Dealer
Yes
Employees Worked With
John Cooper
May 07, 2020

Great experience! Great Service! Nice staff, fast and efficient. They were very knowledgeable and explained every next step. Help me out greatly with a GOOD DEAL and GR More

by MIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam A., Ash O.
May 06, 2020

Essence has always been transparent and accommodating. They were great when it came to my car’s scheduled maintenance. They picked up the car and dropped it off like new the next day. And when I had a min More

by alvando
Recommend Dealer
Yes
Employees Worked With
Greg Main
May 06, 2020

Good. You are good. Very good. Good service, good effort, good facility, good space, good drive in area, good location, Everybody says so. Believe me. More

by popdennis
Recommend Dealer
Yes
Employees Worked With
Greg Main
May 04, 2020

I was concerned because my car had a battery issue on a Friday and I would need a car for Monday. They assured me if they had to keep my car they would get me a car. They were able to get me the car on S More

by Will
Recommend Dealer
Yes
Employees Worked With
John Cooper
May 04, 2020

Excellent service and experience . I wish staff would be wearing gloves and masks to avoid infection risks. Other than that it all went well and enjoy the car More

by rod.vizcaino
Recommend Dealer
Yes
Employees Worked With
Rami Rassas
May 01, 2020

Excellent experience, Rami Rassas was professional and to the point. Completed everything without having to go in to the dealership and they shipped the vehicle to me free of charge. Recommend highly! More

by Huntsullivan
Recommend Dealer
Yes
Employees Worked With
Rami Rassas
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