Bishop Maserati Alfa Romeo

My sales team led by Mr Philip Cervantes is exceptional- I had been considering purchase of my dream vehicle for over a year and had just driven a new one at my local new car dealer the evening before I vis I had been considering purchase of my dream vehicle for over a year and had just driven a new one at my local new car dealer the evening before I visited Essence. I had a very disappointing experience the evening before but I am now thrilled I did as I got to experience the best new car buying experience of my life (25+ new cars and counting). Philip made my purchase equal to the dream of owning my new vehicle. I arrived at 1145 AM on my lunch “hour” from work 26 miles away. I was back at work 2 and a half hours later driving my dream vehicle, cleaned and polished. Every part of the experience is excellent: test drive (I was permitted to drive an $80000 sticker price vehicle alone!! Unheard of these days); trade-in (I was offered $2500 more for trade than my local dealer offered the evening before); the negotiations (we both left the deal pleased); the extended warranty discussions with Elias (another no pressure actually fun meeting); the usually interminable contract signing. I loved the experience and ended up buying my dream vehicle for many thousands of dollars versus other much less satisfying options. I highly recommend this truly wonderful dealership. More

My buying experience was wonderful. I received quick and accurate responses to all my inquiries during the process. My only contention was feeling helpless in arranging delivery of the vehicle. It seemed accurate responses to all my inquiries during the process. My only contention was feeling helpless in arranging delivery of the vehicle. It seemed like the dealership was at the mercy of the auto transport companies when I know from experience that there are many many options and car transport companies. More

We arrived and the service team met us as we drove in and within a couple minutes the car as taken back for the scheduled service. The work was complete and we were on our way in far less time than we were within a couple minutes the car as taken back for the scheduled service. The work was complete and we were on our way in far less time than we were promised. Great visit More

Great service , took very good care of my car! Will be back again! They were all wearing masks which made me feel comfortable. nice cold water outside and I didn , took very good care of my car! Will be back again! They were all wearing masks which made me feel comfortable. nice cold water outside and I didn't have to go inside. Even offered to get me an uber. More

Very nice Greg was very nice and easy to work with. Had a couple of recalls on my Alfa Romeo and the service was quick and smooth. Greg was very nice and easy to work with. Had a couple of recalls on my Alfa Romeo and the service was quick and smooth. More

Great experience, hope to continue doing business at the facility. I enjoyed the VIP customer service, and the discounts offered. transparent service pricing. John was a great customer service Rep. facility. I enjoyed the VIP customer service, and the discounts offered. transparent service pricing. John was a great customer service Rep. More

John was very nice and easy to work with. The service took 3 days which was quite a long time for the recall that got fixed. Even with COVID being a health issue I think rental cars should be delivered t took 3 days which was quite a long time for the recall that got fixed. Even with COVID being a health issue I think rental cars should be delivered to customers and sanitized after. Having to Uber everywhere for 3 days wasn’t the best experience. More

Philip Cervantes was great from start to finish I have worked with many dealers, sales associates, and GMs over the years. My experience here in buying a vehicle was seamless. They are recommended I have worked with many dealers, sales associates, and GMs over the years. My experience here in buying a vehicle was seamless. They are recommended with great confidence. More

Exceptional customer service They worked fast to get my Exceptional customer service They worked fast to get my car back to me, as I was waiting for it. Thank you for the great service Exceptional customer service They worked fast to get my car back to me, as I was waiting for it. Thank you for the great service More