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Bishop Maserati Alfa Romeo

Hurst, TX

4.7
1,277 Reviews

555 NE Loop 820

Hurst, TX

76053

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Showing 1,277 reviews

September 14, 2020

Didn't mention car was smoked inside.Told him car was Didn't mention car was smoked inside. Told him car was dirty because of throw up need to wash but still tried to give me without cleaning. Too much w More

by ugru00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam A., Mo Ozzie
September 14, 2020

Essence Maserati was easy to deal with, even over the internet. I bought my car sight unseen with the help of a local car tester/inspector. The car was delivered safely to my house. More

by montyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith L.
September 09, 2020

The worst dealership in DFW. Stay as far away as possible! They always misquote the time estimates it will take to complete the service or repair. Also with previous repairs, I have had to go multip More

by alfadriver24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nikko C., Carson Garrison, Greg Main, Kim Tran
Sep 09, 2020 -

Bishop Maserati Alfa Romeo responded

Mr. Martinez, Thank you for your candid review! I am terribly sorry we have fallen short on your visits to our service department. We strive to offer our clients top tier service and we take your review to heart. This will be taken as a coaching opportunity to help our staff become a better team for our clientele. We thank you for your past business and hope we can better serve you in the future. Thank you, Carson Garrison

September 08, 2020

They have very good collection of used cars. It’s my second time dealing with them. Everything went very smooth. Got the best interest rate. More

by GANGADHAR_IMMANNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias S., Mo Ozzie
September 08, 2020

Elias was very professional and attentive to our concerns. In addition. Essence Maserati performed all required maintenance on the vehicle prior to delivery. Awesome job! More

by Hughes8139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias S.
September 07, 2020

Always a good experience with this company. Love working with them. Every car that I have purchased has been through them and I trust their judgment and experience 100% More

by nayab.batliwala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash O.
September 03, 2020

Continue get great service from Essence. Greg communicated well with me while my car was being serviced. I quickly learned the issue and timeline of repairs. The Valet is such a time saver for me More

by jmparker
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Main
September 02, 2020

Beautiful dealership- but lots of cobwebs around. Disappointed that the $64,000 car was not clean or detailed. No discount for the interior scratch on the hatchback door. More

by kerrychap3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam A., Ash O., Keith L., Ken Workman, Philip PJ C., Johnny T., Elias S., Trevor T.
September 01, 2020

What can I say about Adam? He is friendly and always has a smile on his face. He is easy to work with and no pressure at all. I can’t wait to buy my next Vehicle from Adam. More

by MCAWESOME1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam A.
August 29, 2020

I had a fantastic experience with Trevor at Essence Maserati! I would highly recommend them to anyone! We drove in from Austin and we were in and out of the dealership quickly! More

by sfogel0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor T., Rob A.
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