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Bishop Maserati Alfa Romeo

Hurst, TX

4.7
1,277 Reviews

555 NE Loop 820

Hurst, TX

76053

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Showing 1,277 reviews

January 27, 2021

Excellent, friendly and timely customer service. Adam got me the car of my dreams at a great price! I’m so obsessed with my Stelvio. Will definitely comeback to Essence for our next car. More

by Yesmeen Azzam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam A., Michael Rhima, Mo Ozzie, Masoud Rahmani
January 27, 2021

Only reason I won’t give 4 or 5 stars is that the employees doesn’t greet or even acknowledge your presence at the dealership. I had about 3-4 employees that just walked by without showing any regard More

by jakinleyimu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam A.
January 25, 2021

We had a great experience! They made us feel comfortable and important from the beginning. We found exactly what we were looking for and are happy with the transaction! More

by schoolingac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Workman
January 24, 2021

I bought my stelvio here and got a call to do a recall, everything was fine. They did in time and offer to wash/clean as part of the service More

by Aldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Tran
January 22, 2021

Kim in service handled my latest service very professionally and was very knowledgeable! I look forward to working with her again she is a great asset to the Essence team. More

by jdbancroft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Tran
January 22, 2021

I was told there were no loaner cars available for a check engine light service call. No suggestions for a discounted rental. Paid $200 for the rental for 2 days & $312 for service to replace a gas cap More

by ktmac17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Main
January 22, 2021

Johnny and team were great, did everything over email and phone. A great experience! I was looking for new, but they found me a excellent condition used and CPO'd it for me. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny T.
January 21, 2021

Kim was amazing! She assured me that my request would be met and made my visit hassle free. I will be returning. 10/10 highly recommend More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Tran
January 19, 2021

Very customer focused. Never felt like a commodity even when dealing with their finance group. It was actually my second visit and both times had the sam experience. Ken Workman was definitely a different More

by toddmiller.biz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Workman, Masoud Rahmani
January 18, 2021

Easy to schedule and great valet service. Professional interaction with service manager who was attentive to my requests. My Alfa drives like new and looks great inside and out. Very satisfied! More

by jasons8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Main
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