Bishop Maserati Alfa Romeo

Awesome service. Valet program is perfect for busy owners Car was serviced quickly and the communication between owner, service department and valet driver was amazing. owners Car was serviced quickly and the communication between owner, service department and valet driver was amazing. More

Came to Essence for service #2 for my Alfa Romeo Giulia. Greg Main explained what they were doing, what it would cost, and how long it would take in advance. He had me out early and happy with a hand washed Greg Main explained what they were doing, what it would cost, and how long it would take in advance. He had me out early and happy with a hand washed car! More

Had a tire that was leaking air the day after I bought it and I took it in to get serviced the next day and they supposedly looked into the issue and said they changed the tire however the problem still cont and I took it in to get serviced the next day and they supposedly looked into the issue and said they changed the tire however the problem still continued. I had to have the car towed in after I contacted Alfa roadside assistance. It was a leaky valve stem and I was given a courtesy car while mine was fixed over the weekend. The service team was very friendly and helpful, Kim and Greg are great to deal with. I wish my tire was fixed the first time I brought it in, however it did get fixed and the customer service was great. More

First time using this dealership for annual service on my Alfa Guilia. Took advantage of their concierge service to save me ~2hour drive round tip and 3+ hours waiting for service. Alfa Guilia. Took advantage of their concierge service to save me ~2hour drive round tip and 3+ hours waiting for service. More

The team at Essence is fantastic. They're knowledgeable and not pushy. The finance guy was the best. No BS games that other dealerships play. Everything was quick, accurate and professional. I won't shop a and not pushy. The finance guy was the best. No BS games that other dealerships play. Everything was quick, accurate and professional. I won't shop anywhere else. More

No hard sell, no pushy tactics, it was fantastic experience overall, I spend around hour in. Jerry Kidd took care of everything like a pro. experience overall, I spend around hour in. Jerry Kidd took care of everything like a pro. More

My initial experience was not good. It wasn't until I wrote a letter to the GM and Sales Manager that my experience changed. Ash was awesome to work with but I would not suggest Essence Maserati to anyon wrote a letter to the GM and Sales Manager that my experience changed. Ash was awesome to work with but I would not suggest Essence Maserati to anyone. More

Jerry did a great job helping me get what I wanted at the best price. Thank you again for making this experience easy and smooth best price. Thank you again for making this experience easy and smooth More

Not helping in any matter. Power steering went out 1 day past the warranty and they say they tried to get Maserati to help and they didn't, then they would not help on the 6200.00 price tag to fix the probl past the warranty and they say they tried to get Maserati to help and they didn't, then they would not help on the 6200.00 price tag to fix the problem. NOT HELPFULL AT ALL More

have tried to purchase an Alfa Romeo Giulia here three have tried to purchase an Alfa Romeo Giulia here three times. I owned numerous Alfas in the past and liked them. The first time I tried they offered have tried to purchase an Alfa Romeo Giulia here three times. I owned numerous Alfas in the past and liked them. The first time I tried they offered me $19000 for a Porsche trade and NO discount on the new 2018 Alfa Romeo vehicle . I decided to buy my wife an SUV instead and got $10,000 off the SUV after all incentives and $24000 for the Porsche on trade. The second time I tried, they offered me 21000 for my Audi on trade. I found a used Giulia TI Lusso with 600 miles on it at a used car dealer. It was from a dealership that closed. They gave me $25000 for my Audi and took $1500 off their Giulia. I purchased the Giulia. After driving it for 2 years, the warranty was about to expire. AGAIN I tried to purchase at Essence. I found a used TI sport online. They said it was there, offered me $22000 for my Giulia. I drove there and they said they had a deposit on it. No sorry or help. I drove to the BMW dealership. Bought a loaded low mileage 2020 demo 330i. Gave me $25000 for my Giulia and took $9000 off the MSRP. I guess Essence does not like to do business. More