Bishop Maserati Alfa Romeo
Hurst, TX
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Great Service Team Had a great experience with the service team at Essence Maserati and would highly recommend them for any of your service and parts needs. Top notch de Had a great experience with the service team at Essence Maserati and would highly recommend them for any of your service and parts needs. Top notch dealer More
2018 Chrylser 300 Limited purchase I had a very great experience with this dealership. Keisha-Marie Butler kept me informed throughtout the purchasing process. She and Adam were friendl I had a very great experience with this dealership. Keisha-Marie Butler kept me informed throughtout the purchasing process. She and Adam were friendly, very professional, and help me get into my new vehicle. Keisha is a great seller! Thank you'll very much. More
Lots of help, but NO pressure. Loved buying my Maserati! This was a wonderful experience! Rami helped me pick out and purchase the car of my dreams and was nothing but professional. I never felt pressured or This was a wonderful experience! Rami helped me pick out and purchase the car of my dreams and was nothing but professional. I never felt pressured or rushed in any way. Everyone at the dealership was pleasant, and my purchasing process was seamless. They do what they say they will, and in today's market, that is rare. Thank you, Essence!! More
Excellent We were very satisfied with the service we received and will highly recommend Essence Maserati to family and friends. Keep up the great work and much We were very satisfied with the service we received and will highly recommend Essence Maserati to family and friends. Keep up the great work and much success More
Great Service and Professionalism Essence Maserati is without best one stop shop for you car service needs. Their professionalism is above reproach and their dedication to giving you t Essence Maserati is without best one stop shop for you car service needs. Their professionalism is above reproach and their dedication to giving you the best customer service is bar none. More
Great Experience!!!! Best car buying experience ever!!!! Ayman is very knowledgeable and when we narrowed it down to one car we liked, he explained each type of finance/l Best car buying experience ever!!!! Ayman is very knowledgeable and when we narrowed it down to one car we liked, he explained each type of finance/lease option in great detail. We will definitely recommend this dealership and Ayman to anyone looking at purchasing an Alfa Romeo!!! More
Purchase in Texas I saw a car online that I was interested in and first reached out online to determine its availability. AJ got back to me promptly and told me the car I saw a car online that I was interested in and first reached out online to determine its availability. AJ got back to me promptly and told me the car was in fact still available. I literally then made a decision within two days, paid via wire and flew down earlynthe next morning to inspect and pick up the car. AJ had a driver waiting for me at LUV Field. We drove to the dealership where I did the paperwork and drove home. All in all it was a very pleasant and easy experience. More
Service contract issues with Danny at finance dept I knew that I had prepaid for Dentguard including the tire protection. Dentguard couldn’t find me in their system. I went to the dealership to see wha I knew that I had prepaid for Dentguard including the tire protection. Dentguard couldn’t find me in their system. I went to the dealership to see what’s going on. Danny said it seems like you didn’t get the full protection. He was supposed to look into it and call me on Monday. I had to call him to track him down. He said I would have to pay the price difference. He had given me a new set of print outs of my various prepaid services. I happened to look at them on Thursday then I see on those it says that I have all the coverage. I went back to the dealership and talk to Ben. He checked and checked out my new print outs and said you are covered. He wasn’t sure why Danny had missed it. My car sat in the service department from Friday evening until Thursday of the following week. They took a tire off of a new car to put on my car which was great. My disappointment was Danny’s short comings. I don’t think he knew what he was doing other than trying to charge me more money for what I had already paid for. I guess getting more money was easier than looking up the accurate records. Not only that he never called me when he said he would, and not return my call. I found that unprofessional. I adore Kirk and and Ben and everyone in the service department. Danny needs more training. I told Ben I had to go to Houston on Saturday and needed my car. He made it happen. Thank you Ben for taking care of me. Thank you Danny for waisting my time. More
Great Customer Care Keisha-Marie Butler was superb ! She worked hard throughout the process to make sure that my mother and I were taken care of as if we were family th Keisha-Marie Butler was superb ! She worked hard throughout the process to make sure that my mother and I were taken care of as if we were family throughout the night. She detailed my car and took it to go get gas, because most of the staff left. I would recommend her and Essence Maserati to all my family and friends. This is be my go to place for my next vehicle purchase. More
Best buying experience in ages Just wanted to commend the great folks at Essence Maserati for the fantastic buying experience we recently had. Justin Mowls, our sales guy, really l Just wanted to commend the great folks at Essence Maserati for the fantastic buying experience we recently had. Justin Mowls, our sales guy, really listened to our needs and found us the right car at the right price. He was knowledgeable, attentive and went out of his way to make sure we were taken care of. Ben Rojas, who handled the financial side, actually found us a better deal on financing than what we had access to and brought it off without a hitch. We had a couple of small glitches with the car at delivery, but Justin and the team promised to take care of the issues and they came through with flying colors. Many thanks and highly recommend! More