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Birmingham Luxury Motors - Service Center

Birmingham, AL

4.8
12 Reviews

12 Reviews of Birmingham Luxury Motors - Service Center

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April 07, 2025

This is a great car dealership. Very professional and patient. Go in down and see Kali. She will take great care of you and that's a fact. More

by Kristen_kinnion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kali Verzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Birmingham Luxury Motors responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

April 02, 2025

Lacey has been awesome and super helpful for my situation. She has gone above and beyond and I very much appreciate her. More

by HAYEMMAHAY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Birmingham Luxury Motors responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Birmingham Luxury Motors, we look forward to having you as a valued customer for many years to come! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 19, 2023

This is the second car I’ve purchased, business, customer services, and car’s , GREAT!!!! More

by arnoldtwin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kali Verzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Birmingham Luxury Motors responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Birmingham Luxury Motors, we look forward to having you as a valued customer for many years to come! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

September 08, 2023

Could not say enough great things about buying from BLM. There were some issues, but Lacey in service is AMAZING! Unparalleled when it comes to customer service, and that says a lot about a dealership. Buyi More

by Cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Birmingham Luxury Motors responded

Cody, Thank you for your very kind review. Lacey and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Birmingham Luxury Motors. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

July 20, 2023

I experienced a fantastic occurrence at Bham Luxury Motors today. Our salesperson, Kali, was extremely patient, informative and helpful in many ways. Her knowledge of vehicle service, tires, etc. was s More

by gannl
Recommend Dealer
Yes
Employees Worked With
Kali Verzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Birmingham Luxury Motors responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kali and our team, and we look forward to working with you again. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

December 05, 2022

Desmond and the Service team did a Fantastic job on my car!!!! He schedules my car to be worked on a few minutes after I gave him the key. I received my car with the blower motor fixed and oil changed in More

by FI.BIRMINGHAMLUXURYMOTORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Crew, Michael Mcgraw, Desmond Reed
Dec 06, 2022 -

Birmingham Luxury Motors responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 19, 2022

I had a great experience. Service was outstanding and I am very happy with my car. I would recommend Birmingham Luxury Motors to anyone. More

by garyhendrix52
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kali Verzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Birmingham Luxury Motors responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Gary, and we look forward to working with you again. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

November 03, 2020

Everyone was really nice and very professional. If I’m looking for another used car I would definitely visit Birmingham Luxury Motors and refer others as well. More

by pmbcjb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lacey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Birmingham Luxury Motors responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Birmingham Luxury Motors. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

August 13, 2020

Fantastic service for a fantastic price. Michael was extremely helpful as well as informative. I won’t be going anywhere else to get my car serviced. More

by ksredmill
Recommend Dealer
Yes
Employees Worked With
Michael Mcgraw
Aug 17, 2020 -

Birmingham Luxury Motors responded

Thank you! We are happy to hear that we met your expectations. Thank you again for choosing Birmingham Luxury Motors. We look forward to having you as one of our valued customers for many more years to come! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

June 04, 2020

I went to Mavis for an oil change and to check a sound I was hearing they couldn’t get me in so I called my friend Desmond who now works here and he was able to get me in. That made my day so big thanks to More

by Kesh
Recommend Dealer
Yes
Employees Worked With
Desmond Reed
Jun 04, 2020 -

Birmingham Luxury Motors responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

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