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Birmingham Luxury Motors

Birmingham, AL

4.8
1,141 Reviews
Welcome to Birmingham Luxury Motors. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 190 Vulcan Rd, Birmingham and are available by phone at 205-206-9494 . You can also get driving directions and hours of service from our user friendly website.
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190 Vulcan Rd

Birmingham, AL

35209

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Showing 1,141 reviews

January 07, 2018

Helped us get the car we weanted Really friendly and helped us get the car we wanted, and at a price that we could easily afford. Would definitely recommend this place to other peopl More

by NATHAN RICHARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric, Murad Fazal, Bill Williamson
Jan 26, 2018 -

Birmingham Luxury Motors responded

Dear Nathan, Thank you for your 5 star review and comments to Birmingham Luxury Motors. It was our pleasure doing business with you. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

December 29, 2017

No pressure car buying experience. The pricing was in line with "car guru" recommendations for what we were buying. The sales and finance associates did not make us feel pressured to bu More

by Cardad17
Recommend Dealer
Yes
Employees Worked With
Mel Eric, Murad Fazal, Bill Williamson
Jan 26, 2018 -

Birmingham Luxury Motors responded

Thank you for your stellar review and candid comments. It was our pleasure doing business with you. If you're in the market for your next car, please do consider us again, and allow us the opportunity to earn that 5th star! Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

December 28, 2017

Great experience! Everyone from Melvin to Murad was so nice and accommodating. They worked hard to get my payments where I needed them. I'll definitely be back! If you More

by Stephanie A Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric, Murad Fazal
Jan 26, 2018 -

Birmingham Luxury Motors responded

Dear Stephanie, Thank you for your 5 star review and compliments to Birmingham Luxury Motors. We appreciate you vouching for us; it was our pleasure doing business with you. Please visit www.BirminghamLuxuryMotors.com if we may be for further assistance.

December 22, 2017

Great customer service Great customer service! Salesman Melvin Ervin is the man.He takes care of his customers I will do business with again. Thanks so much My wife loves he More

by Neil78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Jan 26, 2018 -

Birmingham Luxury Motors responded

Dear Neil, Thank you for your 5 star reviews and comments to Birmingham Luxury Motors. We;re delighted to hear that your wife loves her car! It was our pleasure doing business with you. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

December 22, 2017

First time buyer completely satisfied As a first time buyer I can say the staff at Birmingham Luxury Motors made the process a breeze. They are very friendly and don't pressure you into bu More

by iamvoiceof_pk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric, Murad Fazal, Bill Williamson
Jan 26, 2018 -

Birmingham Luxury Motors responded

Thank you for your 5 star review and comments to Birmingham Luxury Motors. We're glad the process was just as easy as we envision it for our customers; it was our pleasure doing business with you. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

December 20, 2017

Dealer breached agreement. Word is worthless Should be rated zero stars! After inspecting my truck dealer agreed to buy it. General Manager set up appointment for me to bring truck back with cert More

by William Phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mel Eric, Bill Williamson
Dec 27, 2017 -

Birmingham Luxury Motors responded

William, You've unfortunately misrepresented the facts in your review just as you did during the conversations with different salespeople at our dealership. Please allow us to clarify: On Monday, you came in to trade in your truck and we offered to buy it at greater than the dealer trade-in value. Melvin emphasized that the offer was valid for that day ONLY. You chose not to sell then, and thereby rejected that offer. On Tuesday, you called back to speak with Melvin. Melvin clearly advised you that since the offer expired the day before, that we could no longer buy that vehicle at that price. You then called back several hours later and spoke to the other salesperson, Bill, and misrepresented to him that Melvin has inspected the car and made you an offer to buy today, when Melvin had clearly told you just that morning that we can no longer buy that truck at the original offer since that offer expired at the end of the previous day. Bill had no reason to suspect that facts were being misrepresented to him; so instead, he made you an appointment to come in and complete the transaction. It's not until you came in and all parties came face-to-face that the confusion you created was clarified. Even so, we offered to figure a solution out that would be favorable to all, and you clearly refused.

December 19, 2017

Best Dealership in town! One of the best customer service I have received. Birmingham Luxury Motor is the ONLY place you should buy your car: great people, excellent service, More

by rahim.panjwani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussain, Murad Fazal
Jan 26, 2018 -

Birmingham Luxury Motors responded

Dear Rahim, Thank you for your 5 star review and humbling compliments to Birmingham Luxury Motors. It was our pleasure doing business with you; we are delighted that you found the car you want. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

November 28, 2017

Good Prices Bought a 2014 GMC Arcadia from Bill. The vehicle booked at $3,000 over the sale price. This sale was completed for the most part via email. Bill made More

by Danny Cheek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Williamson
Dec 01, 2017 -

Birmingham Luxury Motors responded

Thank you for your 5 star review and comments to Birmingham Luxury Motors. It was our pleasure doing business with you. Please visit www.BirminghamLuxuryMotors.com if we may be of any further assistance.

November 27, 2017

Believe I bought the SUV I needed! Easy going, friendly service. Only had to look at two vehicles to find what I was looking for. Will look to them for my next auto! More

by Cat Woman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric, Bill Williamson
Dec 01, 2017 -

Birmingham Luxury Motors responded

Thank you for your review and comments. It was our pleasure doing business with you, and we're delighted that you will return to us for your next vehicle so that we may earn the remaining stars. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

October 30, 2017

Great experience at Birmingham Luxury Motors What a great decision to buy from Birmingham Luxury Motors! Bill & Murad we very professional and made us feel comfortable about buying a car. They ne More

by Chicken Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murad Fazal, Bill Williamson, Bill Williamson
Dec 01, 2017 -

Birmingham Luxury Motors responded

Thank you for your 5 star review and candid compliments to Birmingham Luxury Motors. It was our pleasure doing business with you and we're sincerely grateful for your recommendations. Please visit www.BirminghamLuxuryMotors.com if we may be of any further assistance.

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