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Birmingham Luxury Motors

Birmingham, AL

4.8
1,196 Reviews
Welcome to Birmingham Luxury Motors. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 190 Vulcan Rd, Birmingham and are available by phone at 205-206-9494 . You can also get driving directions and hours of service from our user friendly website.
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190 Vulcan Rd

Birmingham, AL

35209

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Showing 1,196 reviews

August 10, 2018

Pleasant!!! My dealer was Stephen Whitlock. He made all needed verifications and did all the paperwork before I even arrived in order to get me in and out because More

by Chantiny83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein Mawani, Stephen Whitlock, Murad Fazal, Ali Morani
August 08, 2018

Great & Supportive! Thank you Marcus for assisting me with buying my first car. It was a struggle trying to find a car. I searched in Auburn, Montgomery, & Columbus, but More

by Daijah1678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein Mawani, Murad Fazal, Marcus Smith
August 04, 2018

luxury at its finest bought from these guys before. personally when it comes to used cars, i wouldnt go anywhere else. stand up service. easy to deal with. saleman Marcus More

by jcrumley1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Smith
August 03, 2018

Go see Stephen! I just moved to Birmingham and was in need of a car quickly within a specific budget. I had shopped around at a few other dealerships and hadn't found More

by mench101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Whitlock, Stephen Whitlock, Murad Fazal
August 02, 2018

Great selection even better Staff!! Ali and Murad were great. Everything from the greeting, the conversation, the test drives, and down to the purchase! We were treated with kindness a More

by CurlyFryed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Murad Fazal, Ali Morani
July 28, 2018

Going the Extra Mile! We were greeted by Ali, who was a friendly, no pressure professional sales representative. We found the perfect vehicle. They were extremely accommoda More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein Mawani, Murad Fazal, Ali Morani
Aug 16, 2018 -

Birmingham Luxury Motors responded

Dear Karen, Thank you for your 5-star review and comments to Birmingham Luxury Motors and its team! It was our pleasure doing business with you. Please visit www.BirminghamLuxuryMotors.com if we may be of any further assistance.

July 26, 2018

Amazing Customer Service Ali was amazing at helping us figure out what we wanted in a car. Helped us find the perfect car for my son to take to college. More

by Keciaburns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein Mawani, Ali Morani
Aug 16, 2018 -

Birmingham Luxury Motors responded

Thank you for your 5-star review and comments to Birmingham Luxury Motors! It was our pleasure doing business with you, and we appreciate your trust in us for your son's car. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

July 26, 2018

I am still in AWE over the great service and experience. I am still in AWE over the great service and hospitality Ali and Murad showed me. I've never experienced such TRUST by a dealership, which impressed More

by Pat G/111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The man that cleans the vehicles. Great!, Murad Fazal, Ali Morani
Aug 16, 2018 -

Birmingham Luxury Motors responded

Thank you for your 5-star review and compliments to Birmingham Luxury Motors! It was our pleasure doing business with you, and we look forward to serving your family and friends as well; we are grateful by for your recommendation. Please visit www.BirminghamLuxuryMotors.com if we may be of any further assistance.

July 23, 2018

Efficient and client oriented It was a pleasure to work with Ali, he was very client oriented, flexible and friendly. Would highly recommend this dealership. They have nice cars wi More

by Ak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morani
Aug 16, 2018 -

Birmingham Luxury Motors responded

Thank you for your 5-star review and comments to Birmingham Luxury Motors! It was our pleasure doing business with you. Please visit www.BirminghamLuxuryMotors.com if we may be of further assistance.

July 06, 2018

Horrible Experience Bought a car from here a few months ago and while they say that they inspect all the cars before selling them, I am fairly certain mine was not inspec More

by Joshcp84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Murad Fazal, Ali Morani
Aug 14, 2018 -

Birmingham Luxury Motors responded

Dear Joshua, Thank you for your feedback. We seek great pride in both our product and our service, and if there is any indication that we've failed to meet our mark, we take the matter seriously and fully investigate. Our investigation on your accusations have revealed the following details: Brake system - We DID indeed get the car inspected. All reports are available at our dealership for your review, at your convenience. The brakes, rotors, pads, all checked out ok. Any wear on the vehicle once you drive off with the car is out of our control. Yet, when you reached out with these issues over two months after your purchased the vehicle, we offered to take a look at it and invited you to come back in. You've set an appointment twice with us, yet never returned. Tires - We had ordered replacement tires for this car; however, they hadn't come in yet at the time you visited our dealership. You opted to get a price break instead of waiting for us to replace the tires and your paperwork reflects that pricebreak. We're happy to send you a copy. We're also happy to address any further concerns; please call us!

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