Birmingham Luxury Motors

ONE STAR -- Extremely Disappointing Experience. .. possibly deceptive practices My experience with Birmingham Luxury Motors was incredibly frustrating and disappointing. A mistake was made on thei .. possibly deceptive practices My experience with Birmingham Luxury Motors was incredibly frustrating and disappointing. A mistake was made on their end, but instead of simply acknowledging it and working toward a fair solution, they tried to make it sound like there was an issue with the vehicle history report. I personally followed up with three other car dealers, and all three confirmed that the Carfax was perfectly clear. Even after that, Birmingham Luxury Motors would not concede to what I felt was a very reasonable $1,500 adjustment. Instead, I felt like I was being lowballed while the explanation for the situation continued to change. The communication was just as frustrating. I repeatedly had to chase them for updates instead of being kept informed. Andy was particularly difficult to deal with, and while Mary is apparently brand new, the overall handling of the transaction made an already frustrating situation even worse. When you're dealing with a luxury vehicle purchase, transparency, communication, and accountability should be the bare minimum. I did not feel I received any of those here. Based on my experience, I would strongly recommend doing your homework and considering other dealerships before doing business with Birmingham Luxury Motors. More

I was thrilled to find this beautiful Tesla Y , 2026 model. My friend who lives in Jackson, MS , as I do, had purchased a Tesla Y from Birmingham Luxury Motors and had been very complimentary of your de model. My friend who lives in Jackson, MS , as I do, had purchased a Tesla Y from Birmingham Luxury Motors and had been very complimentary of your dealership and your product. I asked him to look for a car for me , so he was particularly interested in your cars. He emailed your information and I got in touch with Devin Hutcheson . He was very helpful in answering my questions and made me feel comfortable in making this decision. I drove my car to Birmingham for a very fair trade-in . He was also helpful in his tutorial. Thank you so much, Devin. Kali was also very enthusiastic about answering my questions, especially those concerning the trade in , payment, etc. Thst part was quite simple. I will definitely recommend BLM to those who are looking for a Tesla or other luxury vehicles. More

Poor communication over many instances. Uses texting system over phone calls which causes confusion. Would hesitate before buying from them as out of town buyer. There were numerous instanc Uses texting system over phone calls which causes confusion. Would hesitate before buying from them as out of town buyer. There were numerous instances where I had to reach out to understand specific components of the deal and the delivery and it continued until the car was in my driveway. Communication was lackluster on all fronts. I was proactive about communication and logistics in general and for delivery, but got very little communication in return with numerous dismissals of my concerns More

The process was easy and smooth. Jason followed up on all of my questions, and did not try and hide anything. I felt comfortable with the entire process Jason followed up on all of my questions, and did not try and hide anything. I felt comfortable with the entire process More

Very supportive. Quick and simple process. The dealership was very nice and clean. Kali was excellent and very supportive. Made the process a lot easier than it usual Quick and simple process. The dealership was very nice and clean. Kali was excellent and very supportive. Made the process a lot easier than it usually is. More

We had a very good experience. Did everything Professionally and pick up was very quick . Did everything Professionally and pick up was very quick . More

Great buying experience! ! I would definitely recommend you check in with them for your next luxury car. ! I would definitely recommend you check in with them for your next luxury car. More

Prompt response time. Great feedback on the car. Smooth and quick process. Would buy there again. Great feedback on the car. Smooth and quick process. Would buy there again. More

I have purchased the vehicles in my lifetime. This was the easiest purchase I’ve made they delivered it to me and I’m enjoying the vehicle. This was the easiest purchase I’ve made they delivered it to me and I’m enjoying the vehicle. More

It was great working with Lance. He made it easy. We live in Athens about an hour and a half away and didn’t have much time. He was polite and courteous got us taken care of quickly. He made it easy. We live in Athens about an hour and a half away and didn’t have much time. He was polite and courteous got us taken care of quickly. More