Birmingham Luxury Motors

Helpful and really nice people. .and they work with you with understanding everything..work fast also .and they work with you with understanding everything..work fast also More

Worst experience buying a car I have ever had. Felt misled by the manager and the entire staff. Felt misled by the manager and the entire staff. More

We received excellent service and and wonderful used car buying experience with Devin Hutcheson! Definitely see him if you’re in the market! World class. buying experience with Devin Hutcheson! Definitely see him if you’re in the market! World class. More

The best dealership I've been to. Great people, great service and very knowledgeable. Will be back for Jewel Great people, great service and very knowledgeable. Will be back for Jewel More

Amazing. Jason (salesman) was incredible. Easiest car buying experience I have ever had. Lance from finance was stellar. He explained everything. Those 2 are Jason (salesman) was incredible. Easiest car buying experience I have ever had. Lance from finance was stellar. He explained everything. Those 2 are a dynamic team. More

Jarel went above and beyond for us. He answered all of our questions and was never pushy. I would definitely buy another vehicle from him. He answered all of our questions and was never pushy. I would definitely buy another vehicle from him. More

Very relaxing, no pressure in purchasing. The sales person was very knowledgeable (Devin) and kind and he got the job done Easy Peasy The sales person was very knowledgeable (Devin) and kind and he got the job done Easy Peasy More

Devin is simply amazing to work with! He helped both me and my husband find the perfect two vehicles for us!! Not only extremely knowledgeable, but caring, quick to respond to all our inq He helped both me and my husband find the perfect two vehicles for us!! Not only extremely knowledgeable, but caring, quick to respond to all our inquiries and just overall a great trustworthy person to work with through what can be a stressful process of purchasing a car! He made it easy and a great deal for both of us!!! Thank you Devin! More

This was the best experience I’ve ever had at any car dealership. Kali is awesome.!!! I came home telling my family about it. Hopefully, they’ll come when they’re in need of a car. dealership. Kali is awesome.!!! I came home telling my family about it. Hopefully, they’ll come when they’re in need of a car. More

ONE STAR -- Extremely Disappointing Experience. .. possibly deceptive practices My experience with Birmingham Luxury Motors was incredibly frustrating and disappointing. A mistake was made on thei .. possibly deceptive practices My experience with Birmingham Luxury Motors was incredibly frustrating and disappointing. A mistake was made on their end, but instead of simply acknowledging it and working toward a fair solution, they tried to make it sound like there was an issue with the vehicle history report. I personally followed up with three other car dealers, and all three confirmed that the Carfax was perfectly clear. Even after that, Birmingham Luxury Motors would not concede to what I felt was a very reasonable $1,500 adjustment. Instead, I felt like I was being lowballed while the explanation for the situation continued to change. The communication was just as frustrating. I repeatedly had to chase them for updates instead of being kept informed. Andy was particularly difficult to deal with, and while Mary is apparently brand new, the overall handling of the transaction made an already frustrating situation even worse. When you're dealing with a luxury vehicle purchase, transparency, communication, and accountability should be the bare minimum. I did not feel I received any of those here. Based on my experience, I would strongly recommend doing your homework and considering other dealerships before doing business with Birmingham Luxury Motors. More