Birmingham Luxury Motors

Car Purchase We had a pleasant experience! No pressure! Staff were friendly and helpful and made the process of buying a car as quick and smooth as possible. We had a pleasant experience! No pressure! Staff were friendly and helpful and made the process of buying a car as quick and smooth as possible. More

Great selling experience I chose to sell a business van by going to KBB.com where dealers can bid on your autos for sale. Birmingham Luxury Motors was the only dealer that re I chose to sell a business van by going to KBB.com where dealers can bid on your autos for sale. Birmingham Luxury Motors was the only dealer that reached out to me. I was completely impressed by how quick and painless the selling process was at this dealership! I would definitely recommend them. More

Great experience and car! Car is great. Staff friendly and didn't pressure you into the sale. Made getting the paperwork done easy. Drove car off the lot the same day. Car is great. Staff friendly and didn't pressure you into the sale. Made getting the paperwork done easy. Drove car off the lot the same day. More

Fast and easy process There was no pressure in the selection process and they let me test drive several cars before I chose one. They were very easy to work with and very h There was no pressure in the selection process and they let me test drive several cars before I chose one. They were very easy to work with and very helpful. More

No High Pressure Sales Tactics Melvin is a professional. He is extremely courteous and his integrity unmatched. He was timely and responsive to all inquiries. If you asked for speci Melvin is a professional. He is extremely courteous and his integrity unmatched. He was timely and responsive to all inquiries. If you asked for specific detail he does it. It doesn't end with the sale! Melvin is visible after the transaction. Our experience with Melvin was as if we were dealing with family. No high pressure sales. More

Friendly, determined Mr. Ervin helped me get a vehicle of my preference. No hassle, no run arounds, great customer service, and was all about the customer. Did not try to Mr. Ervin helped me get a vehicle of my preference. No hassle, no run arounds, great customer service, and was all about the customer. Did not try to put me in just anything. More

Very positive experience I came to buy a Prius. The lack of pressure Melvin put on me made it all a pleasure to do business. I had a good experience and feel I got a good deal I came to buy a Prius. The lack of pressure Melvin put on me made it all a pleasure to do business. I had a good experience and feel I got a good deal. I didn't get the most fantastic deal ever, but I a good deal where everyone was happy. No regrets. More

The best car buying experience ever! Prompt, courteous, friendly, and very in tune with the customer's needs and wants. Excellent pricing and customer service is a hard to find at from a Prompt, courteous, friendly, and very in tune with the customer's needs and wants. Excellent pricing and customer service is a hard to find at from a car dealership these days. More

Worst car buying experience I have not and will not EVER recommend this car lot to anyone. Bought a 2013 Lexus ES350. Melvin agreed that my concerns about the tires would be addr I have not and will not EVER recommend this car lot to anyone. Bought a 2013 Lexus ES350. Melvin agreed that my concerns about the tires would be addressed before finalizing the purchase. I had to travel back to Montgomery to pick up the check for the vehicle purchase. Upon retuning to the dealership, Melvin and Stephanie assured me that tires had been fixed. The tires on the car were still in bad condition and Melvin agreed to go half one a new set. Promised to mail the check and assured me that the check was in mail when I called on Monday. Called back On Thursday and the check still had not been mailed. This dealership put me and my vehicle in danger by allowing me to travel over 100 miles on tires with the tread already separating. I would recommend that if you visit this lot, take someone who is very knowledgeable about cars. Otherwise, you will be taken advantage of and you'll find that the friendly talk ends when you start voicing concerns and/or complaints. Won't ever buy anything else from this dealership and even though many people have asked me about my recent purchase, I'm not recommending them to anyone....EVER. More

Good Experience!! Melvin and his team down at Birmingham Luxury Motors are friendly and knowledgeable. Had a good experience and I'm really happy w/my Lexus! Thanks Guy Melvin and his team down at Birmingham Luxury Motors are friendly and knowledgeable. Had a good experience and I'm really happy w/my Lexus! Thanks Guys! More