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Birmingham Luxury Motors

Birmingham, AL

4.8
1,194 Reviews
Welcome to Birmingham Luxury Motors. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 190 Vulcan Rd, Birmingham and are available by phone at 205-206-9494 . You can also get driving directions and hours of service from our user friendly website.
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190 Vulcan Rd

Birmingham, AL

35209

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Showing 1,194 reviews

December 24, 2016

Excellent Experience From initial contact with this Company they were professional, knowledgeable and understood my requirements. I highly recommend Melvin and this dealer More

by Lesa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Smelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel Eric
Jan 03, 2017 -

Birmingham Luxury Motors responded

Dear Lesa, Thank you for your 5-star review and complements to Birmingham Luxury Motors. Our highly knowledgeable and efficient team members have built a reputation of excellent customer service and we are glad that your experience resonates that virtue. It would be our pleasure to assist you with your future car purchases.

December 05, 2016

Would recommend I had a very pleasant experience with good deal on low mileage 2013 Nissan Rouge. They did not try to pressure me while I was making my decision and w More

by LocalGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Dec 08, 2016 -

Birmingham Luxury Motors responded

Thank you for your 5-star review and compliments to Birmingham Luxury Motors. If you or yours are in the market for a car in the future, we hope you will give us an opportunity to echo the service your received with your 2013 Rogue.

December 05, 2016

"Led by an Awesome God!" I contacted Melvin via phone, after looking for cars online. I visited him that same day, but the car that I was interested in had been sold the nigh More

by Brown Sugar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Dec 08, 2016 -

Birmingham Luxury Motors responded

Thank you for the excellent review and compliments to Birmingham Luxury Motors and its superstar Melvin. It was our pleasure doing business with you. Customer Service is at the core of our business model and we are delighted that your experience was optimal. If you or your are in the market for a car in the future, we hope you will give us an opportunity to serve you again.

December 02, 2016

Birmingham Luxury Motors, A 5 Star Diamond Dealership Melvin Ervin is a very friendly person, He gave me the option to choose my payment amount and worked with the banks to get it where I needed it . My More

by Nissan Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein Mawani, Mel Eric
Dec 08, 2016 -

Birmingham Luxury Motors responded

Thank you for your 5-star review and compliments to Birmingham Luxury Motors. Efficient customer service is at the heart of our business model; we are delighted to hear that your experience mirrors your core value. It was our pleasure assisting you with your purchase and we are delighted to hear that you left feeling "fantastic" and that you will give us an opportunity to assist you again in the future.

November 21, 2016

super great buy an a real nice car IT was a pleasure buying the used 2015 toyota prius from you,all.If an when i every buy a car i will purchase another one from LUXURYMOTORS OF BIRMI More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Dec 08, 2016 -

Birmingham Luxury Motors responded

Dear Ron, Thank you for your 5-star review and compliments to Birmingham Luxury Motors. It was our pleasure assisting you with your purchase. A repeat customer is our biggest compliment; we are grateful for your future business and references.

November 01, 2016

Overall good purchasing experience Pros: They were very accommodating during the test drive and not pushy to close the deal. They also agreed to replace two wheels and weak battery foun More

by runit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric, Stephanie Peterson
Nov 07, 2016 -

Birmingham Luxury Motors responded

Thank you for your 4.4-star review to Birmingham Luxury Motors and its team-members. We are delighted that your overall experience was positive and that you would recommend us to your friends and family. Please accept our sincere apologies for the confusion with the remote start/alarm system for your car and our humble gratitude for your candid feedback so that we may improve our service. We hope you are enjoying your car; it was our pleasure doing business with you.

October 25, 2016

Smooth purchase Easy purchase of a competitively priced car. We appreciated the low pressure sale and the staff's patience with our young son. We'll recommend your More

by Laura & John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Oct 26, 2016 -

Birmingham Luxury Motors responded

Thank you for your 5-star review and compliments to Birmingham Luxury Motors. It was our pleasure doing business with you. Thank you in advance for your recommendations - we look forward to assisting your referrals with the same quality of service you have experienced with us.

October 23, 2016

Great Customer Service Melvin was very helpful and knowledgeable about financing me for a car. This is yet the best dealership in town. Nice cars at a very low price. I woul More

by RORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Oct 26, 2016 -

Birmingham Luxury Motors responded

Thank you for your 5-star review and humbling compliments to Birmingham Luxury Motors. We will strive to live up to your accolade of "best dealership in town" by continuing to offer upfront low prices coupled with efficient service for all of our customers. It was our pleasure doing business with you. Please keep us in mind if you or yours are in the market for a car in the future.

October 21, 2016

Great experience Melvin worked with me and worked for me, by fighting to get me the lowest financing possible. Everything went smoothly. I will definitely return for m More

by Calvin Mackey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Oct 26, 2016 -

Birmingham Luxury Motors responded

Thank you for your excellent review to Birmingham Luxury Motors and for your complements to Melvin. It was our pleasure doing business with you. We look forward to assisting you with your next purchase so that we may earn the stars we missed on this time.

October 21, 2016

great experience I had a great experience, Melvin was a true professional in every aspect of the Word. I felt welcomed as soon as I walked on the lot, I have already r More

by kris lewis sr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Oct 26, 2016 -

Birmingham Luxury Motors responded

Thank you for your 5-star review to Birmingham Luxury Motors, for your compliments to Melvin Ervin, and for recommending us to your friends. They can expect the same quality of service and upfront low pricing that you have experienced with us. It was our pleasure assisting you with your car purchase.

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