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Birmingham Luxury Motors

Birmingham, AL

4.8
1,141 Reviews
Welcome to Birmingham Luxury Motors. Be sure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 190 Vulcan Rd, Birmingham and are available by phone at 205-206-9494 . You can also get driving directions and hours of service from our user friendly website.
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190 Vulcan Rd

Birmingham, AL

35209

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Showing 1,141 reviews

September 08, 2016

No pressure and more than determined to help us Stephen was more than helpful dealing with us. He dealt with our every concern and never pressured us once, A good person and good salesman. More

by jsuttle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Whitlock
Sep 23, 2016 -

Birmingham Luxury Motors responded

Thank you for your compliments to Stephen, one of our fantastic Sales Representatives at Birmingham Luxury Motors, and for your 5-star review! It was our pleasure doing business with you. At Birmingham Luxury Motors, we are dedicated to providing a hassle-free car-buying experience with exceptional deals, efficient service, and transparent transactions. We hope you will keep us in mind if you or your family/friends are in the market for a car again in the future.

September 08, 2016

Great People, Great Prices Best prices in town, & nice people to boot. Melvin was super cool. Do yourself a favor and make the easy choice... Melvin Melvin Melvin Christopher More

by Amy Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Sep 22, 2016 -

Birmingham Luxury Motors responded

Dear Christopher, Thank you for your compliments to Birmingham Luxury Motors, "super cool" Melvin (we couldn't agree more), and for your 5-star review! It was our pleasure doing business with you. At Birmingham Luxury Motors, we are dedicated to providing a hassle-free car-buying experience with exceptional deals, efficient service, and transparent transactions. We hope you will keep us in mind if you or your family/friends are in the market for a car again in the future.

September 07, 2016

Great Experience Stephen Whitlock was very knowledgeable and helpful. He was very patient with us and worked with us as we determined which car would best fit our nee More

by JCulpepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Whitlock
Sep 23, 2016 -

Birmingham Luxury Motors responded

Thank you for your compliments to Stephen Whitlock, our stellar team member at Birmingham Luxury Motors, and for your 5-star review! Our mission here is to change the car-buying experience from being an intimidating encounter to a hassle-free, transparent transaction; we are humbled that you have recognized our efforts. It was our pleasure doing business with you. We hope you will keep us in mind if you or your family/friends are in the market for a car again in the future.

September 06, 2016

Customer Service and Great Team Melvin Ervin is the absolute best car salesman I have ever worked with making me comfortable during the entire experience. Melvin and his team showed More

by jmuehlbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein Mawani, Mel Eric
Sep 29, 2016 -

Birmingham Luxury Motors responded

Thank you for your sincere compliments to Melvin, Hussein, Birmingham Luxury Motors, and for your review! Customer service is our top priority; it was our pleasure doing business with you. We look forward to serving you or your family/friends should they be in the market for a vehicle in the future.

September 04, 2016

Repaired and loving it! I purchased a 2014 Infinity M37 from Mr. Melvin Ervin yesterday. I originally went in looking for a 2013 Malibu with the sports package but unfortuna More

by stacieteer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Sep 23, 2016 -

Birmingham Luxury Motors responded

Dear Stacie, Thank you very much for your compliments to our dealership and to Melvin Ervin, one of our exceptionally valuable Sales Professionals at Birmingham Luxury Motors. We take pride in our customer service and are humbled when our efforts are acknowledged. We want to take this opportunity to apologize for the inconvenience you’ve had. All of our vehicles go through a complete check, both at the dealership respective of the make of the car and at our shop in-house, before we present it on the sales floor. Being a used car, sometimes things show up after a purchase is made which couldn’t have been detected or anticipated ahead. Your car was under warranty; it had been towed to the Infinity dealership to undergo a complete diagnosis while we extended a loaner vehicle from our sales floor to you to drive in the meantime. The recommended fix was made at no cost to you. We are glad you are enjoying your car now! It was our pleasure doing business with you. At Birmingham Luxury Motors, we are dedicated to providing a hassle-free car-buying experience with exceptional deals, efficient service, and transparent transactions. We hope you will keep us in mind if you or your family/friends are in the market for a car again in the future.

September 03, 2016

Painless and Simple I bought a Carolla from Melvin at BLM. The experience was extremely pleasant, painless, and simple. The car I purchased was exactly what I was looki More

by mjgregg99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Sep 23, 2016 -

Birmingham Luxury Motors responded

Thank you for your compliments to Birmingham Luxury Motors, to our superstar Melvin Ervin, and for your 5-star review! We take pride in going that extra mile in customer service; it was our pleasure doing business with you. At Birmingham Luxury Motors, we are dedicated to providing a hassle-free car-buying experience with exceptional deals, efficient service, and transparent transactions. We hope you will keep us in mind if you or your family/friends are in the market for a car again in the future.

August 30, 2016

It was great ! I was treated with great respect and felt like I was important and the salesman did all he could do to make things work out for me to purchase the car More

by twandaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Sep 23, 2016 -

Birmingham Luxury Motors responded

Thank you for your compliments to Birmingham Luxury Motors, to our stellar team-member Melvin Ervin, and for your 5-star review! We take pride in going that extra mile in customer service; it was our pleasure doing business with you. At Birmingham Luxury Motors, we are dedicated to providing a hassle-free car-buying experience with exceptional deals, efficient service, and transparent transactions. We hope you will keep us in mind if you or your family/friends are in the market for a car again in the future.

August 27, 2016

Melvin Ervin My daughter and I had an excellent car buying experience at BLM. thanks to Melvin Ervin. He proved himself to be a very down to earth , customer frien More

by ASC/21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Eric
Sep 23, 2016 -

Birmingham Luxury Motors responded

Thank you for your compliments to Birmingham Luxury Motors, Melvin's all-rounder service, and for your 5-star review! Our mission here is to change the car-buying experience from being an intimidating encounter to a hassle-free, transparent transaction; we are humbled that you have acknowledged and appreciated our efforts. It was our pleasure doing business with you. Thank you in advance for your referral to potential car-buyers you know.

August 26, 2016

2013 Honda CR-V I searched over a month for a Honda CR-V to purchase for use as a tow vehicle behind our motorhome. My online search was both local and country-wide. More

by LindaU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Whitlock
Sep 22, 2016 -

Birmingham Luxury Motors responded

Dear Linda, Thank you for your compliments to our dealership, to Stephen Whitlock's stellar customer service, and for your 5-star review! We are glad that your long drive to us was worthwhile. It was our pleasure doing business with you. At Birmingham Luxury Motors, we are dedicated to providing a hassle-free car-buying experience with exceptional deals, efficient service, and transparent transactions. We hope you will keep us in mind if you or your family/friends are in the market for a car again in the future.

August 23, 2016

Got what I needed I went in knowing that I needed a new vehicle and they seemed to have really great prices and mileage on their selection. Stephen helped me to figure More

by Liljeans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Whitlock
Aug 23, 2016 -

Birmingham Luxury Motors responded

Thank you for your fantastic feedback. We are really pleased to hear that you have had a great experience with Birmingham Luxury Motors and hope you will recommend us to your friends and family. Many Thanks, Birmingham Luxury Motors.

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