Birmingham Luxury Motors

Can't wait to buy my next toy from Birmingham Luxury Motors. Great staff and fast work is always appreciated when making a purchasing decision. Motors. Great staff and fast work is always appreciated when making a purchasing decision. More

I love the expertise and efficiency on how fast we were able to get the deal done. Great experience and will definitely be back to purchase my next toy! able to get the deal done. Great experience and will definitely be back to purchase my next toy! More

I purchased my first Tesla two years ago, and Kali was over the top in customer service, she is dedicated to her customers and worked so well with me. I sought Kali out to purchase my second Tesla. She an over the top in customer service, she is dedicated to her customers and worked so well with me. I sought Kali out to purchase my second Tesla. She and the BLM staff are really great to work with, just as before. The staff is so friendly. My only complaint, the paperwork took much longer this time, I think they may have a newer system. Regardless, could not be happier with her and Birmingham Luxury Motors. More

Kali was great at helping me navigate the purchase experience. I will definitely purchase my next vehicle here! experience. I will definitely purchase my next vehicle here! More

Starla was the best! She helped all the way through the process and made sure I had everything I needed. She helped all the way through the process and made sure I had everything I needed. More

Jimmy and Lance were so helpful with getting the car I wanted. Extremely nice people. It was a great experience and a wonderful dealership. 100% would recommend to buy a car from here wanted. Extremely nice people. It was a great experience and a wonderful dealership. 100% would recommend to buy a car from here More

I personally worked with Brittany and Lance and they were super nice and helpful, they helped me get into a car right away and they got me the best rate possible. I would definitely recommend them to anyone super nice and helpful, they helped me get into a car right away and they got me the best rate possible. I would definitely recommend them to anyone looking to buy a car!! More

I recently purchased a new GTI from Kali, without much hesitation. She was very knowledgeable, professional, and pressure free when it came down to it. She answered every question I threw at her, very com hesitation. She was very knowledgeable, professional, and pressure free when it came down to it. She answered every question I threw at her, very communicable, and made everything easy and took care of me more than she had to. She even delivered it to me at work. Would recommend to anyone! Thanks Kali! More

Jewel was such a joy to work with. She was very friendly and took care of us like she had known us for years. Would highly recommend! She was very friendly and took care of us like she had known us for years. Would highly recommend! More

Purchased a 2022 Tesla Model S in March 2025 that was fraudulently represented as "mint condition." This dealership knowingly sold me a severely damaged vehicle and has stolen $584 of my tax money. ** fraudulently represented as "mint condition." This dealership knowingly sold me a severely damaged vehicle and has stolen $584 of my tax money. **DECEPTIVE SALES PROCESS:** Salesman Jimmy provided written confirmation of features (tilt-screen) that didn't exist. When I requested videos after placing deposit, they stalled for days then sent casually edited footage avoiding all damage. Should have been my warning. **VEHICLE CONDITION VS. PROMISED:** After holding my car for "final inspections" before shipping to SC, it arrived with: - Major front suspension issues (loud clanking) - Destroyed steering wheel - Water intrusion in taillight - Broken center console - Undisclosed collision damage to hood and rear fender - Missing promised tilt-screen feature Manager Andy's response: "Call Tesla, they'll handle it." **POST-SALE DISASTER:** - 5 days at Tesla Savannah for major repairs (complete front end removal) - 62 DAYS to register vehicle (they didn't file paperwork for a month) - Given illegal paper "temp tags" - was pulled over - 3 DMV trips because they couldn't properly file paperwork **FINANCIAL FRAUD:** BLM collected $859 for "state taxes" but never remitted to SC. I paid $884 again at DMV. They returned only $300, keeping $584 of MY tax money. This is theft. Or maybe they did pay someone. Who knows. Can't get ahold of them. **BROKEN PROMISES:** Manager Andy promised reimbursement for: - Paint repairs ($675 estimate provided) - Missing features ($1,000) - Travel expenses Claims he needed "management approval" despite being management. Last contact June 16, 2025. Total silence since. **CURRENT STATUS:** - Owed thousands in documented expenses - Vehicle still has unresolved issues - Have legal counsel - Going to file dealer bond claim **EMPLOYEES TO AVOID:** - Jimmy (Salesperson) - Lied about features in writing, said he verified things that weren't there, constantly said he would call me back and didn't, made it seem like I was a hassle for buying a car from him? - Andy Louima (Manager) - Makes promises with no intention to keep, constantly shuffles to "I have to run this up the chain" which is...uhhh...him? **BOTTOM LINE:** This isn't incompetence - it's fraud. They had the vehicle for days of "inspection," knew every issue, and sold it anyway. Then they stole tax money and disappeared. Do not buy here. Any other dealer would be better. More