Billy Navarre Chevrolet

5-Star Customer Service from Mr. Robert Moss For starters, I must say that I am completely and utterly blown away from the customer service that I received from Mr. Robert Moss. When purchasing a For starters, I must say that I am completely and utterly blown away from the customer service that I received from Mr. Robert Moss. When purchasing a vehicle, there are several factors that must go into consideration, such as: pricing, financing, cost of ownership, etc. Mr. Robert Moss not only patiently took time to cover all of these factors, but he also put my mind at ease; which is simply priceless. Additionally, I had previously contacted several other dealerships, however; it was Mr. Moss informative, genuine, pleasant, and warm personality that put him above the crowd. I must say, that I have never witnessed this level of superior customer service from a car dealership before. Therefore, I would refer anyone whom is considering purchasing a vehicle or thinking about trading in a vehicle to visit Mr. Robert Moss with Billy Navarre Chevrolet in Sulphur, Louisiana. No worries if you’re not from the area, because he will totally make it worth your drive and time. This has been my best experience with a car dealership as Mr. Moss made sure to explain everything and made this experience very enjoyable and memorable. In conclusion, Mr. Moss is a rare diamond whom exceeded all of my customer service expectations. So make sure to pay him a visit, so you can experience his Out-Of-This-World customer service for yourself! More

confused I went to get and oil/filter change and have my tires rotated. They recommended that I not get them done because the newer tire was on the back and i I went to get and oil/filter change and have my tires rotated. They recommended that I not get them done because the newer tire was on the back and it gives better traction. It's been since April that they were rotated. Not sure if I got the best advice. More

Regular Oil and Filter Change I was greeted promptly and work began just a couple of minutes later. Everyone was cordial. From what I could see it looked like all fluids were chec I was greeted promptly and work began just a couple of minutes later. Everyone was cordial. From what I could see it looked like all fluids were checked and air pressure in the tires was checked and air added. I was in and out in just a few minutes, oil change was under warranty so there was no charge. More

Truck Zack Albin is very professional Sales mgr . Very knowledgeable about the Silverado . I traded in my Toyota Tundra that was wrecked, he and the body sh Zack Albin is very professional Sales mgr . Very knowledgeable about the Silverado . I traded in my Toyota Tundra that was wrecked, he and the body shop work hard on getting everything settled with Allstate. Ryan first day on job will make a great Salesman. So far I love my new truck , planing on telling everyone we’re I got it from More

Fast and happy experience Nat Banks of Billy Navarre Cadillac has always been my only salesman for the reason that he's excellent at what he does, provides amazing customer ser Nat Banks of Billy Navarre Cadillac has always been my only salesman for the reason that he's excellent at what he does, provides amazing customer service and makes it less stressful and time-consuming to get a new car. Thank you Nat for always going above and beyond---you get FIVE stars. And thank you Justin for putting the financing together... More

Awesome experience Great people great service darrin was awesome showed me two vehicles and wanted to show me more before I settled on a 2017 ram 1500 Great people great service darrin was awesome showed me two vehicles and wanted to show me more before I settled on a 2017 ram 1500 More

Great people I would like to say the staff at there was awesome and very helpful. They got me a approved with my bad credit. I would also like to thank Jessica and I would like to say the staff at there was awesome and very helpful. They got me a approved with my bad credit. I would also like to thank Jessica and Dalton. More

New Traverse Got a great deal and the salesmen were very friendly and easy to work with. Sale went very smoothly. I would definitely recommend them. My new car Got a great deal and the salesmen were very friendly and easy to work with. Sale went very smoothly. I would definitely recommend them. My new car is beautiful! More

Not good Got there right before 730 no one around called the place they said park and go inside so park go inside no there at desk to wait on you finally someo Got there right before 730 no one around called the place they said park and go inside so park go inside no there at desk to wait on you finally someone shows up head to get oil change first oil change on a brand new car they should have changed oil and rotated tires nope guy explains you can keep going then advise love out of town down to 9% need it today. They don’t show you the dip stick like the one in town or offer free car washes from now own no more free oil changes I would gladly pay and to go Billy N in L Charles what a same I can’t use free oil changes in L Charles where I’m treated more professional tops off to there crew. More

Great experience Working with Anmol was great. She was uplifting & full of energy. She asked what I was looking for & I got it and then some. I would definitely work w Working with Anmol was great. She was uplifting & full of energy. She asked what I was looking for & I got it and then some. I would definitely work with her again tell anyone looking for a new vehicle to definitely ask for her help in finding one. Thank you Anmol Pennick. More