Billy Navarre Chevrolet
Sulphur, LA
Filter Reviews by Keyword
By Type
Showing 559 reviews
Great experience My experience was the best one I’ve ever had! Great people to help at every turn. They were nice and offered me help as soon as possible! I would r My experience was the best one I’ve ever had! Great people to help at every turn. They were nice and offered me help as soon as possible! I would recommend anyone!!! More
chevy could not ask for a better sales lady sharon always takes care of us when we come in.i would use her again any time. could not ask for a better sales lady sharon always takes care of us when we come in.i would use her again any time. More
Great salesman Great experience with the guys at Billy Navarre Chevrolet in Sulphur. I was met at the door by Garon who made buying my new truck easy and quick. He t Great experience with the guys at Billy Navarre Chevrolet in Sulphur. I was met at the door by Garon who made buying my new truck easy and quick. He took the time to explain all the features on my new vehicle. Thank you guys! Great job! More
Excellent service Loved every minute of my experience. From the sales staff to the management were all very helpful and informative. They were all very pleasant to work Loved every minute of my experience. From the sales staff to the management were all very helpful and informative. They were all very pleasant to work with More
Buying New Vehicle / Having other Vehcile AC Service Negative - First had major issue with the service department fixing our 2014 Traverse AC, Brought in on 9/26 - received a call with a quote and was to Negative - First had major issue with the service department fixing our 2014 Traverse AC, Brought in on 9/26 - received a call with a quote and was told the vehicle would be ready by 9/30. Called to check in on it 9/30, then was then told it would be 10/2 (as they just started working on it), had to call back in on 10/2 still would not be ready, showed back up o 10/4 vehicle still in pieces In the shop, very poor customer service in this area. As a customer I should not have to call in to get updates, I should also not be told dates that will not be met. The lady Service Rep was always friendly. Positive - when they changed date on the vehicle being ready they were able to give my wife a Tahoe to drive. She fell in love with the vehicle, we reached out to Tony on 10/2 to get pricing to see if we could get into a new vehicle. He worked up the price, we could not afford the one she was in (loner) but we he was able to get us into another Tahoe that she liked. Great Service from Tony and the Finance guy we dealt with. This is the second vehicle we bought from Billy Navarre and from Tony. Great Job on the Sales side More
Oil change Overall it was fine I like that I can stay in the car. They are very fast and courteous . Very professional and l like the price Overall it was fine I like that I can stay in the car. They are very fast and courteous . Very professional and l like the price More
Overall a great buying expierence made felt treated great very professional would recommend anyone to give them the chance to earn there buisness also were very accommodating very professional would recommend anyone to give them the chance to earn there buisness also were very accommodating More
same ole same ole!! I am so sick and tired of bringing my vehicles in for service when something is wrong and ALWAYS being told "we could not duplicate the problem"!! Re I am so sick and tired of bringing my vehicles in for service when something is wrong and ALWAYS being told "we could not duplicate the problem"!! Really you couldn't duplicate something I told was sporadic!! Who cares its the same problem I have had over and over again and so have MANY other people.. Then to get my paperwork and for it to show you did an oil change when I wasn't due and I know one was not done is flat out fraud.. More
Sale department The sales department is great they work hard to get you the best deal possible they are friendly and will answer any question you have before and afte The sales department is great they work hard to get you the best deal possible they are friendly and will answer any question you have before and after the sale More
Awesome experience They fixed my Camaro issues without hesitation it was in an out . Employees were very helpful an respectable. They kept in contact the whole time my v They fixed my Camaro issues without hesitation it was in an out . Employees were very helpful an respectable. They kept in contact the whole time my vehicle situation was being fixed . I've had three vehicles from this dealership an I've met so many people here . I love them all I love this place . More