Back

Billy Howell Ford Lincoln

Cumming, GA

3.9
301 Reviews

1805 Atlanta Highway

Cumming, GA

30040

Directions

By Type

301 Reviews of Billy Howell Ford Lincoln

August 20, 2016

Simply the BEST experience I have purchased many vehicles over the years in my life. But all the people at Billy Howell Ford Lincoln go out of their way to make you feel welcom More

by Queen1411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Castleberry, Gary LaDue
August 10, 2016

Coming back for the 4th time! Bruce made it easy to pick our newest Billy Howell Ford vehicle! The buying process was smooth and we can't wait to pick up our new truck. We have enj More

by mjltruckguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Castleberry
August 06, 2016

Best dealership experience ever! I really appreciated that Randy, my salesman, listened to what I was looking for and showed me vehicles matching exactly what I wanted. At no time dur More

by Chris B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mankovitch
July 27, 2016

Very dissappointed We have been Ford F-150 owners for over 20 years. Twice we came to Billy Howell to look at the 2016 models. Twice we were approached by Jim Mee. Th More

by Kathy
Recommend Dealer
No
Employees Worked With
Jim Mee
July 09, 2016

No help leads to disappointment. I visited them today (7/9/16) to begin my car search. I was interested in a 2017 Fusion Titanium. After looking at what was on the lot, I went insid More

by Eastaboga27
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nobody
Jul 13, 2016 -

Billy Howell Ford Lincoln responded

"I can't tell you how sorry I am for your experience. There is absolutely NO excuse for this. I will be glad to have a salesman meet you at your house with any car that you would like to look at. We pride ourselves on customer service and I apologize for letting you down. I am currently out of town, but feel free to contact me on my cell phone at ***-***-****. My email address is bhowell@howellford.com. Bill Howell Dealer "

June 30, 2016

Second Time Around Just As Good As The First! Randy Mankovitch & Dan Hayward are just wonderful people to work with! They made our buying experience simple, quick and effortless. Friends suggest More

by Dan & Sharon M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hayward, Randy Mankovitch
June 29, 2016

awesome! Fantastic! first time I enjoyed buying a car! Randy Mankovitch helped me through the process easily. I felt like he got me what I wanted at the best possible price! love my car! More

by nikschabert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Randy Mankovitch
Jun 30, 2016 -

Billy Howell Ford Lincoln responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with Randy. Don't hesitate to reach out if you have any further questions or needs. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 28, 2016

First class group My wife and i arrived late to speak with randy about insentaves after seeing an email from michael the sales manager. He worked through several seneri More

by Fordfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mankovitch, Tom McKnight, Doug Bollinger
Jun 30, 2016 -

Billy Howell Ford Lincoln responded

Billy Howell Ford Lincoln thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 17, 2016

Best ever!! Randy Mankovitch and Dudley Bentle are the best! They understood what my real goal was! "The Money"! For my second go round I have ended up with a car More

by cphillips4015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mankovitch, Dudley Bentle, Brenda McClain
Jun 20, 2016 -

Billy Howell Ford Lincoln responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with Randy and Dudley. Don't hesitate to reach out if you have any further questions or needs. Best Regards, Brenda Howell | bhowelllaye@howellford.com

June 12, 2016

Great experience! Our salesman Randy Mankovitch was great to work with. Our whole truck buying experience at Billy Howell was terrific. We felt they were honest, fair, More

by Kwelch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Mankovitch
Jun 13, 2016 -

Billy Howell Ford Lincoln responded

We love hearing about customers that have a terrific experience at Billy Howell Ford Lincoln. We know that buying a car is an important decision and we are proud that you chose our dealership and that Randy assisted you. Please feel free to contact us if you have any questions on your new vehicle. Best Regards, Brenda Howell | bhowelllaye@howellford.com

...
9
...