Billy Howell Ford Lincoln

Excellent experience with Doug. Doug was very responsive and did exactly what he said and very timely. He answered all questions and looked up the answer if needed. No BS. Doug was very responsive and did exactly what he said and very timely. He answered all questions and looked up the answer if needed. No BS. More

New car purchase Everyone I delt with was great. No pressure at any time to buy a car and they answered all of my questions. Will go back when looking for another car. Everyone I delt with was great. No pressure at any time to buy a car and they answered all of my questions. Will go back when looking for another car. More

2012 Ford Focus repair. Tom in the service dept was exceptional. He made sure my car was picked-up and then called me early. My wife had to come and pick up my car. She was v Tom in the service dept was exceptional. He made sure my car was picked-up and then called me early. My wife had to come and pick up my car. She was very pleased. More

Service Had the dealership perform an oil change, general inspection, and tire rotation (the Works). I was completely satisfied with the dealer's service depa Had the dealership perform an oil change, general inspection, and tire rotation (the Works). I was completely satisfied with the dealer's service department and will used again.. More

Amazing experience Great experience with Randy, gave me alternate options of car purchases that better fit my budget. Always made sure we were taken care of throughout t Great experience with Randy, gave me alternate options of car purchases that better fit my budget. Always made sure we were taken care of throughout the whole process. More

Customer waiting Room Everyone at the Service Dept was great!!! The Customer waiting area was very comfortable . There was one problem and not the Dealerships fault. A Everyone at the Service Dept was great!!! The Customer waiting area was very comfortable . There was one problem and not the Dealerships fault. A man was being very loud doing business on his phone while sitting with several others. Then he lost all his info on his computer. His service was restored after a loud lengthy time. There are a few very inconsiderate people in the world. I love Billy Howell Ford and especially the salesman who sold us my Escape ( cannot recall his name) Love my little Escape. Martha Carpenter( Claude) More

Best dealer experience ! Third Lincoln from Billy Howell. Great pricing, service and no surprises or hassles....Brenda McClain and rest of staff are experienced, reliable and Third Lincoln from Billy Howell. Great pricing, service and no surprises or hassles....Brenda McClain and rest of staff are experienced, reliable and superb to work with ! More

Great people great deal It was a pleasure working with Bruce. He was very acomadating working with my chalanges. I had a wonderful experience and will return next time I need It was a pleasure working with Bruce. He was very acomadating working with my chalanges. I had a wonderful experience and will return next time I need a car. More

The Great Experience at Billy Howell From our search for the right vehicle to the delivery every person at the dealership was fantastic. I especially want to thank Cory, Bruce and Dan fo From our search for the right vehicle to the delivery every person at the dealership was fantastic. I especially want to thank Cory, Bruce and Dan for all that they did to make the final selection and delivery a very enjoyable experience. More

Great service, every time! Brought in for repair on a air bag issue. Jeff Stevens was courteous and explained everything thoroughly. The folks at the dealership are ALWAYS nic Brought in for repair on a air bag issue. Jeff Stevens was courteous and explained everything thoroughly. The folks at the dealership are ALWAYS nice and friendly....One young lady, seeing that I was working while I waited, asked if I needed an empty office to work in while I waited....I thought that was customer service at its best. Thank you as always. More