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Billy Howell Ford Lincoln
Cumming, GA
301 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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301 Reviews of Billy Howell Ford Lincoln
September 15, 2015
Service Brenda, Mike Kelly always handles my service needs and gets me in and out as promised.. Is your daughter still driving the Escape? Richard Rober Brenda, Mike Kelly always handles my service needs and gets me in and out as promised.. Is your daughter still driving the Escape? Richard Roberts More
by rrobts
Employees Worked With
Only Mike Kelly
September 13, 2015
Great customer service Jeff the service manager was a pleasure to work with. My car broke down and I had brought in Jeff took care of everything from getting me a courtesy c Jeff the service manager was a pleasure to work with. My car broke down and I had brought in Jeff took care of everything from getting me a courtesy car to calling me keeping me up to date on getting my repair. It was a few days before Labor Day weekend and we just found out my mom was very sick he even told me he would say a prayer for our family Sheila More
by Sheila
Employees Worked With
Jeff
September 09, 2015
Great Sales Representative and Dealership I had a very good experience purchasing a used Ford F150 from Billy Howell Ford. My sales representative Jim Mee was extremely helpful and enthusiasti I had a very good experience purchasing a used Ford F150 from Billy Howell Ford. My sales representative Jim Mee was extremely helpful and enthusiastic, and knew the product well. More
by rnhughes
Employees Worked With
Jim Mee
September 09, 2015
Fixed falling ceiling They did a good job on the repair as far as I can tell they glued the ceiling back in place that had fallen down They did a good job on the repair as far as I can tell they glued the ceiling back in place that had fallen down More
by Rsh
Employees Worked With
Paula I think
September 08, 2015
A great dealership w/good sales & finance team A great dealership, great sales & finance dept, and a overall great experience. I'm loving my 2015 Ford Mustang EcoBoost! Thanks to all parties invo A great dealership, great sales & finance dept, and a overall great experience. I'm loving my 2015 Ford Mustang EcoBoost! Thanks to all parties involved in the process. More
by Plgood
Employees Worked With
Richard in new car sales helped too! , Randy Mankovitch, Tom McKnight
September 08, 2015
Edge review Normally hate the car buying process. Billy Howell Ford made it painless. Very friendly and helpful..Willing to do the extra things to enhance the e Normally hate the car buying process. Billy Howell Ford made it painless. Very friendly and helpful..Willing to do the extra things to enhance the experience More
by Lotsaballs
Employees Worked With
Corey
September 06, 2015
Always a pleasure and can rely on! Unfortunately I was in a bad car accident that totaled my 2014 Ford Escape. Which I bought from Billy Howell and Randy a year ago. The tremendous st Unfortunately I was in a bad car accident that totaled my 2014 Ford Escape. Which I bought from Billy Howell and Randy a year ago. The tremendous stress I have right now was decreased by the help of Randy and Billy Howell ford as well as there collision center. They answered all our worries about replacing our car and got us the great incentive deal. I got back into a Ford Escape because the safety of the car pretty much saved my life. Thank you Randy, Dudley and Paul. Also Dan Hayward, you are the so nice to get our breakfast at BB's! Thank you for making my day! Yvonne Scahill More
by Girloffisland671
Employees Worked With
Dan Hayward, Randy Mankovitch, Dudley Bentle, Paul Lyons
September 06, 2015
Ford recall visit My Service representative was extremely friendly. I also asked for a car wash if they could do it so early in the morning – and he got it done. The My Service representative was extremely friendly. I also asked for a car wash if they could do it so early in the morning – and he got it done. The waiting room area is extremely clean and customer oriented. The turnaround time was very fast . More
by Mary F
Employees Worked With
My Service advisor was 214
September 06, 2015
Costa New Edge Outstanding buying experience-with a special commendation for Brenda McClain. She was knowledgeable, extremely helpful, very responsive, and patien Outstanding buying experience-with a special commendation for Brenda McClain. She was knowledgeable, extremely helpful, very responsive, and patient. Other staff we dealt with were also very helpful and responsive. Keep up the good work. Thanks very much for an outstanding buying experience. Norm & Madeline Costa More
by happy new Edge owner
Employees Worked With
Amanda (x), , Brenda McClain
August 31, 2015
Trading cars was a pleasure! I hate trading cars but that may have changed after this purchase! Randy at Billy Howell was great. He listened to what I wanted and didn't waste my I hate trading cars but that may have changed after this purchase! Randy at Billy Howell was great. He listened to what I wanted and didn't waste my time. He was polite and fun. It was great to feel appreciated. Dan did an awesome job with the service and warranty. Then Randy took time to install my Bluetooth for me and be sure I felt comfortable with the car. I highly recommend using this awesome dealership! More
by Norma West
Employees Worked With
Randy Mankovitch
