Billion Hyundai

Great fast service with no hassle and warm environment that provided great atmosphere for those people waiting. Great to get free car wash and attention to fast service with no hassle and warm environment that provided great atmosphere for those people waiting. Great to get free car wash and attention to my car. More

Good experience I am a repeat customer at this dealership and am always treated well. My wife and I are very satisfied with our purchase and would encourage others to I am a repeat customer at this dealership and am always treated well. My wife and I are very satisfied with our purchase and would encourage others to check here before purchase elsewhere. More

Unhappy former customer I bought a new Hyundai Sonata in 2015.We loved the car until it started using oil at about 32000 mile. I took the car in for service and explained th I bought a new Hyundai Sonata in 2015.We loved the car until it started using oil at about 32000 mile. I took the car in for service and explained that the car was using oil especially on the highways. I was told to keep an eye on it. Shortly after that we drove to Arizona. On the way I checked the oil frequently and had to add about one and a half quarts of oil for a 1500 hundred mile trip. I took the Sonata into Horne Hyundai to have them check it. They did a pressure check to see if it was leaking oil. It was not. They told me to return to the dealer where I bought it. Several weeks later we returned to Iowa . I took the car back to Billion Hyundai. I was told they would have to get permission from Hyundai to fix the car . It could cost up to six thousand dollars to fix. I told the service department the car was covered by warranty. I also explained that we had taken out the extended 10 year 100,000 mile warranty We were told this made no difference. I called Hyundai about the problem on two different occasions . They told me Billion should fix the car. I contacted Billion on several occasions and they told me Hyundai needed to approve it. I then contacted the service manager at Hyundai. He told me the same story. He did put me in contact with the area Hyundai representative. He told me he would look into it and get back to me..I never heard from him again. I called the service manager on two separate occasions and left a message but he did not respond. I contacted Hyundai motors . I talked to Johnathon and he had me file a complaint. I filed a complaint. I missed two voice messages from Johnathon. The second message he left informed me that he had contacted me twice and had left a message. I tried to call him Eight separate times with no response. He never returned any calls. No one ever called to apologize but I did get a call from a new car salesman from Billion Hyundai. He asked if I would trade for a new Sonata. I said yes but asked how much he would allow for my 2015. He made a ridiculous offer because it would take 6,000 dollars to fix my car. The car continued to use oil . This all happened over a 7 month period. Hard to believe they would treat a customer like this, especially since I had previously referred family members to buy from Billion. I do not feel it was the service department's fault but someone up the ladder had no interest in resolving the problem. More

Professional Service Bill always treats you like you’re his only customer that day. Scheduled work is always done right and on time. Service area is always spotless. Bill always treats you like you’re his only customer that day. Scheduled work is always done right and on time. Service area is always spotless. More

Service We have never had a better experience than at Billion Hyundai. Had some recall issues on our Sonata and Zack took wonderful care of us. Since we are We have never had a better experience than at Billion Hyundai. Had some recall issues on our Sonata and Zack took wonderful care of us. Since we are from out of town Zack had us in a loaner and out the door in less than 30 minutes. Everything was perfect!! More

Very pleasant and helpful. Was visiting Iowa city and was due for 60k service. The entire process was quick friendly and efficient. Very fair price and quality of service was ex Was visiting Iowa city and was due for 60k service. The entire process was quick friendly and efficient. Very fair price and quality of service was exceptional. More

Wow, what a great service department Billion Hyundai of Iowa City is outstanding. Their sales and service department are the best I have ever experienced. Bill Scharf, heads up the Hyun Billion Hyundai of Iowa City is outstanding. Their sales and service department are the best I have ever experienced. Bill Scharf, heads up the Hyundai service department and he goes the extra mile to make sure your need are met each and every time. So if you need a car or service on an existing Hyundai, make a trip to Iowa City, Iowa. Their fast and friendly service is defiantly worth the trip. We have purchased 4 cars from them over the years and get the best deal in the surrounding area ever time. Ask for Colby and Ryan, they will work hard to get you the lowest price. If you go to Billion, you will not be disappointed. More

Satisfactory Got home and the next day the battery was dead so mad. Also has an annoying squeak in front end that I had to take to the local shop to fix Got home and the next day the battery was dead so mad. Also has an annoying squeak in front end that I had to take to the local shop to fix More

Great I had no problems everybody was friendly they got my vehicle done on time without hassle great communication and great follow through I will defin I had no problems everybody was friendly they got my vehicle done on time without hassle great communication and great follow through I will definitely go back with my service issues More

Great Service! Love the professionalism and quality of service that we get at Billion Hyundai Service with Bill Scharf and Zach Cazabon. These guys are so tremendous Love the professionalism and quality of service that we get at Billion Hyundai Service with Bill Scharf and Zach Cazabon. These guys are so tremendous--the best car service I've ever had, and I've lived in SIX different states, and dealt with scores of mechanics and car service companies. The BEST anywhere!! More