Billion Chevrolet Buick GMC of Iowa City

Vehicle warranty Took a little bit to get warranty parts replaced but it was accomplished!! Vehicle was used when purchased from beginning sounded like window was down Took a little bit to get warranty parts replaced but it was accomplished!! Vehicle was used when purchased from beginning sounded like window was down all the time several seals were ordered for the door mission accomplished!!! More

Good Research and purchase experience Todd was very knowledgeable about the Volt and very professional and helpful in his approach. Anyone interested in a plug in electric would find him Todd was very knowledgeable about the Volt and very professional and helpful in his approach. Anyone interested in a plug in electric would find him a great resource. More

Left waiting for over 30 mins after my vehicle was done while my vehicle was left with the window rolled down and keys in it outside. Told it would take an hour fo for over 30 mins after my vehicle was done while my vehicle was left with the window rolled down and keys in it outside. Told it would take an hour for my oil change and I was there for over 90 mins. This also happened to another customer as well while I was waiting. This was with a scheduled appt which I arrived 12 mins early for. Then no explanation of why I had to wait for so long after it was done. More

Good to Go Our 2016 Malibu had starting issues. Had to have it jump started twice in same day. Billion quickly diagnosed problem as a dead battery and replaced i Our 2016 Malibu had starting issues. Had to have it jump started twice in same day. Billion quickly diagnosed problem as a dead battery and replaced it under warranry. We are now good to go. More

Thank You for your help Thank you for getting us in twice for our emissions problem and giving us some peace of mind for our ride home. We appreciate all of your help. Thank you for getting us in twice for our emissions problem and giving us some peace of mind for our ride home. We appreciate all of your help. More

Collision Best experience ever with the service given by the collision center. Very accommodating. Very friendly and professional. No waiting at all. True to th Best experience ever with the service given by the collision center. Very accommodating. Very friendly and professional. No waiting at all. True to their word More

Sloppy service and arrogant service advisor Took my car in for a multi point inspection. Received no feedback and no papers explaining all the different items. I got nothing. When I spoke to A Took my car in for a multi point inspection. Received no feedback and no papers explaining all the different items. I got nothing. When I spoke to Andy, he argued with me. I told him they didn’t even notice a brake light that was out. I went in with 3 items I knew were there and those were never pointed out nor red flagged. Andy told me if you knew your tail light was out, why would you wait for us to point it out? I said I figured out it was out as I pulled in shop. Why didn’t you point it out? He said I may not have wanted to fix it. Ok. Point it out and let me decide. Very irritated. And very rude. Will never go back to Billion for service or to buy a car! Horrible attitude. More

Great Experience! I am not very knowledgeable when it comes to car shopping but Graham at Billion was SO helpful and made the process stress free for me! I leased a 201 I am not very knowledgeable when it comes to car shopping but Graham at Billion was SO helpful and made the process stress free for me! I leased a 2018 Chevy Equinox and I’m very pleased with my car choice as well as the customer service that I received at Billion. More

Told me to go somewhere else I took a car to trade in (it was in rough shape) but they offered me a significantly lower amount for it and then when I told them what another dealer I took a car to trade in (it was in rough shape) but they offered me a significantly lower amount for it and then when I told them what another dealership offered me they told me I might as well go there. This was after they had did the evaluation on my car and I had waited a week for the car I wanted to get processed. They knew my budget and always told me it would be in my price range. In the end it wasn't and I went somewhere else. I'll never buy a car from them. More

Very helpful and understanding The sales people and everybody at the dealership or very helpful. They answered my questions and made sure that I did not leave until I had a full und The sales people and everybody at the dealership or very helpful. They answered my questions and made sure that I did not leave until I had a full understanding of everything More