Billion Chevrolet Buick GMC of Iowa City
Iowa City, IA
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Purchase of used Silverado All in all it was a good experience . The only complaint is they don't really look their used cars over very well. I took my salesmans word and the c All in all it was a good experience . The only complaint is they don't really look their used cars over very well. I took my salesmans word and the checklist he showed me as gospel. Come to find out I am not sure how truthful it was. Tailgate didn't work, spare tire hitch didn't work (they are fixing) and sold me a truck with 7% oil left. I think they just sell you the car as it was traded. But my fault for not checking into it more. Salesmen was real nice and the haggling process was quick. More
Great place to get an oil change. BILLION has a clean waiting area and a top notch team of techs. I really like Travis Danner a Tech there...he is very good at what he does. I have ha BILLION has a clean waiting area and a top notch team of techs. I really like Travis Danner a Tech there...he is very good at what he does. I have had 20 plus oil changes there and have never had it takes more than 25mintunes even when they were swamped.Works great on my lunch break to roll in roll out and get a car wash. One stop shop. More
2015 GMC Sierra I enjoyed the time spent with sales consultant Ben Holdiman. I asked questions and I was very satisfied with the answers. Ben went way out of his way I enjoyed the time spent with sales consultant Ben Holdiman. I asked questions and I was very satisfied with the answers. Ben went way out of his way to help answer some difficult questions I had and he did it very gracefully and in a professional manner. I'm not a trusting guy but lets just say I'm very comfortable with Ben . I met Justin Swartzendruber accessories sales manager .....Wow what a guy you have here! Justin seems to have ....I really mean "has"exceptional people skills . He knows his products and knows how to please the customer. Does his job and lets you know just by his demeanor.....it will be done right. I got around Billion Auto very quickly and every encounter was very pleasant. Ryan finance rep. The big smile guy ....thanks for handeling my mistake with vehicle titles and getting us set up to purchase! I talked to Mike in parts dept. very helpful and was willing to answer my questions in full . I walked out in the service area and was greeted promptly by a man I don't even know his name but he was a service tech or service manager ..... yup you should know by now ..... i had questions and this time concerns. He let me ramble on and then answered my questions and made me feel secure in the answers he gave me. Dang-it even the young lady with blonde hair {didn't catch her name} working at the Parts-Service desk was pleasant. To sum it all up: I'm extremely pleased ! Thanks a Billion! More
We really like it. They were very helpful and very professional. I found what I was looking for. I will come back in the future to buy another car. They were very helpful and very professional. I found what I was looking for. I will come back in the future to buy another car. More
Left grease hand all over front fenders The service was good just the macanic were just not very careful with cleaning of hands left grease prints all over the front fenders of my car and in The service was good just the macanic were just not very careful with cleaning of hands left grease prints all over the front fenders of my car and in engine well More
Poor customer service after purchase Bought a new truck from your dealership on Wednesday, noticed today that the price was not what was originally agreed on . Was suppose to receive 16,0 Bought a new truck from your dealership on Wednesday, noticed today that the price was not what was originally agreed on . Was suppose to receive 16,000 for trade in and only got 11,000 according to my paperwork. Called the dealership to complain and find out what was going on and was treated very rude and still pissed off because nothing was done about it. Spent almost 40k on this deal and was treated like xxxx - will not recommend or return to this xxxxty dealership! More
Amazing! I am very happy with my Chevy Cruz! I am really glad i went to Billion Auto to look for a car. i would recommend the dealership to everyone. I am very happy with my Chevy Cruz! I am really glad i went to Billion Auto to look for a car. i would recommend the dealership to everyone. More
I traded my old Impala in for a newer used Malibu. I love my little blue car and it cruises through the snow and ice just fine. I realize that may have more to do with the tires than the car but nonetheless, my little blue car and it cruises through the snow and ice just fine. I realize that may have more to do with the tires than the car but nonetheless, I love my car! I didn't have any troubles making the trade and I also checked other online prices so I had a pretty good idea of what it was going to cost me. I will probably go back to this same dealership again when I am ready in a couple years to trade for a newer car. More
I visited this Dealer with the intentions to shop for the best price and I was given a very good price on a GMC Truck at Billion GMC, then visited McGrath Buick GMC Cadillac in Hiawatha and found that they w best price and I was given a very good price on a GMC Truck at Billion GMC, then visited McGrath Buick GMC Cadillac in Hiawatha and found that they were about $3,500 higher on their price. In short Billion had better service and was Very Friendly. I would recommend anyone to this dealership with the experience that I had. John More