Billion Chevrolet Buick GMC of Iowa City
Iowa City, IA
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Great service Above and beyond service . Did a excellent job of accommodating my needs Just went in for oil change and asked if they had time to take a look at so Above and beyond service . Did a excellent job of accommodating my needs Just went in for oil change and asked if they had time to take a look at something else while I had it there More
Found the Exact Car and Went Above and Beyond I was dealing on the exact car I wanted at another dealership two hours away (2017 Camaro 2LT - Krypton Green). After feeling like I wasn't getting a I was dealing on the exact car I wanted at another dealership two hours away (2017 Camaro 2LT - Krypton Green). After feeling like I wasn't getting a fair deal, I drove to Billion Chevy which is about 25 miles from where I live. I knew they didn't have the car I wanted, but thought I'd go talk to them. They were very respectful that I was dealing with another dealership that had the car, but said they'd be willing to find me another one, and asked if I'd give them a chance to put a quote together, along with my trade-in. What was amazing to me is they found a car on-line within 15 minutes and printed me the supplier pricing and dealer invoice of it. They new I had a supplier pricing discount through my employer. I drove away not asking for a price quote, because I wasn't sure I wanted to go through the hassle of them having to find one, etc. After thinking about it, the next day I asked them if they would put a price quote together and they wanted to see my trade-in again, so I drove down. In about 20 minutes, they looked at my car and put a price quote together and it was $2,500 less than the other dealership for the same car. They let me walk out without making a decision and told me to let them know in the next week if I wanted them to pursue finding a car - absolutely NO PRESSURE. So a few days later I decided to have them go search for the car. They found it at a different dealer about 2 hours away and the deal got down. We also made revisions to the car like adding a different spoiler, decals, power lumbar, window tinting, etc and they were very patient with my requests and made sure everything met my approval. From the sales staff to the service personnel, this was truly a great experience, which is not a normal thing to say when buying a car. More
The technician was extremely helpful and had me in and out in a short period of time. He provided me with a wash ticket, which was appreciated. and had me in and out in a short period of time. He provided me with a wash ticket, which was appreciated. More
Service was quick, thorough and friendly. Took my car in for general inspection and replacement of running light bulb. Everything was handled in a great manner and I was very pleased with the Took my car in for general inspection and replacement of running light bulb. Everything was handled in a great manner and I was very pleased with the service and cost. More
Purchase of 2017 Buick Enclave Warren Birely, salesman, as he has been for all of the previous vehicles I have purchased through him from Billion Auto, thoroughly prepared to answer Warren Birely, salesman, as he has been for all of the previous vehicles I have purchased through him from Billion Auto, thoroughly prepared to answer all of my questions. He has earned my customer loyalty and willingness to highly recommend him and Billion Auto Service Department to many friends. As I have been in the past, I was completely satisfied with the purchase process and the product. More
Awesome Our car was making a noise and Steve had it checked over and discovered it was the alternator. We were given a loaner while they fixed our car. Our car was making a noise and Steve had it checked over and discovered it was the alternator. We were given a loaner while they fixed our car. More
Easy to get along with They were lol freindly and knew what I was wanting and price I wanted to pay and monthly payment. We love the Tahoe. I'll be back when I look for a They were lol freindly and knew what I was wanting and price I wanted to pay and monthly payment. We love the Tahoe. I'll be back when I look for a truck. Very satisfied. Brandon and Roy were really great More
Great Customer Service The salesman Tim Honn listened to our needs. He was able to find us the vehicle that not only suited our needs but fit into our budget as well. I wil The salesman Tim Honn listened to our needs. He was able to find us the vehicle that not only suited our needs but fit into our budget as well. I will recommend this dealership and salesman to anyone who asks. More
Purchase and trade of my vehicle Sale was quick and professional. Very Satisfied with both my salesman and manager who completed the transaction. Will be coming back for other vehicl Sale was quick and professional. Very Satisfied with both my salesman and manager who completed the transaction. Will be coming back for other vehicle purchases in the future. More
Knowledge Sales staff Jonathan was very knowledgable about how everything works in our new gmc. Mike the sales manager with a little struggle we were able to co Sales staff Jonathan was very knowledgable about how everything works in our new gmc. Mike the sales manager with a little struggle we were able to come to an agreement on my Colorado trade. More